Unify Wireless Service Gateway WSG Administrator Documentation
  1. Manuals
  2. Brands
  3. Unify Manuals
  4. Telephone
  5. Wireless Service Gateway WSG
  6. Administrator documentation
Unify Wireless Service Gateway WSG Administrator Documentation

Unify Wireless Service Gateway WSG Administrator Documentation

Hide thumbs Also See for Wireless Service Gateway WSG:
Table of Contents

Advertisement

Quick Links

Download this manual
Wireless Service Gateway WSG
OpenScape WLAN Phone WL4/WL4 Plus
Administrator Documentation
A31003-M2000-M105-01-76A9

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wireless Service Gateway WSG and is the answer not in the manual?

Questions and answers

Related Manuals for Unify Wireless Service Gateway WSG

Summary of Contents for Unify Wireless Service Gateway WSG

  • Page 1 Wireless Service Gateway WSG OpenScape WLAN Phone WL4/WL4 Plus Administrator Documentation A31003-M2000-M105-01-76A9...
  • Page 2 As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.

  • Page 3: Table Of Contents

    5.1 Technical Specification......................30 5.2 Change the Phonebook Address...................30 5.3 Customize the Search Result Text..................30 5.4 Select Central Phonebook Database..................31 5.5 LDAP Parameter Setup......................32 5.6 Digit Manipulation in Central Phonebook................33 A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 4 6.6.8 Remove Devices from the License View................53 6.7 File management........................53 6.7.1 Definition File Version – Parameter Version..............54 6.7.2 Import a Package File....................54 6.7.3 Import Parameter Definition Files................... 54 6.7.4 Import new Software for Devices................... 55 A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 5 13.2 Customize the User Interface (GUI)..................81 13.2.1 Change the Size of the FTP Area................81 13.2.2 Files for Translation/Editing..................82 13.2.3 Default Start Page GUI....................83 13.2.4 Upload the Files to the module’s FTP Area..............83 A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 6 15.7 Technical Support.........................95 16 Used IP Ports........................96 17 Device Manager Keyboard Short-cuts................97 17.1 General..........................97 17.2 Devices..........................97 17.3 Numbers..........................97 17.4 Templates..........................97 17.5 Licenses..........................98 18 File Types..........................99 Index............................100 A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 7: Introduction

    Open Access Protocol (OAP) on page 73 Central Phonebook administration • Central Phonebook Configuration on page 30 Included in the delivery • WSG-HW including a 230 V power cable • Safety and regulatory instructions A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 8: Technical Solution

    Local Area Network (LAN) and is loaded from the server (Device Manager). Handsets Access point Client Figure 1: The WSG in a System A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 9: Installation And Configuration

    The first time and as long as the WSG is not configured, the setup wizard will start automatically when logging on from a web browser. It requires a login with an “admin” or “sysadmin” password, refer to Section , “Authentication Levels and Default Password”. Figure 2: The Setup Wizard A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 10: Optional Settings

    Open Access Protocol (OAP) on page 73. • Digit Manipulation – makes it possible to set the way telephone numbers are converted in telephone number lists. See Digit Manipulation in Central Phonebook on page 33. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 11: General

    Setup page for the module settings. • Setup Wizard, see Basic Configuration Steps on page 9. • The first time and as long as the module is not configured, the setup wizard will start au- tomatically. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 12: Configuration Page

    System information is shown on the Configuration top page, for example host name, IP address and MAC Address. Advanced Configuration Page The Advanced Configuration page is reached from the Configuration page (under Other Set- tings). A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 13: Authentication Levels And Default Password

    14. Functionality matrix The following matrix shows which functionality that can be used by the different authentication levels. anonymous user admin sysadmin auditor Phonebook administration NetPage login View configuration settings A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 14: Password Settings

    2) Select Other Settings > Advanced Configuration in the menu in the on the Configuration page. 3) Select “Password Policy” under Security in the menu on the Advanced Configuration Page. Admin cannot change password for sysadmin. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 15: System Security Settings

    3) Select “Web Access” under Security in the menu on the Advanced Configuration page Figure 7: The Web Access Security Page 4) Select if Secure Mode shall be enabled or not. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 16: Disable The Netbios Service

    Certificates are used to increase security by encryption. A self-signed digital certificate is created during the first start-up. This certificate is issued for the module’s MAC address. A certificate can also be imported or created in the module. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 17 It is possible to create certificates in the module. For instructions on how to create a PKCS#12 file, follow this instruction: 1) Click “Configuration” on the start page. 2) Select Other Settings > Advanced Configuration in the menu in the on the Configuration page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 18: Demonstration Mode

    The Mode button LED shows blue fixed light. From the application’s Configuration page: 1) Click “Configuration” on the start page. 2) Select Other Settings > Demonstration Mode in the menu on the Configuration page. 3) Click “Activate”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 19 General 4) Exiting before the 2 hours have passed, is done by clicking “Deactivate”. Using the Mode button: 1) Press and hold the Mode button for 10 seconds. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 20: Basic Configuration

    4) Enter the following settings in the text fields: • Last Name: the family name • First Name: the first (given) name • Number: the telephone number 5) To add several rows click “Add” again. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 21: Delete Entries

    First name;Last name 1;Telephone number Different separators may be used, see below: Warning: When importing a Central phonebook file in CSV format, existing entries are deleted. 1) Click “Phonebook” on the start page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 22: Export The Central Phonebook To A Csv File

    Active Faults page is where the last 100 received active persistent fault logs are listed. For more information about the fault log, refer to Fault Log on page 24. 1) Click “Configuration” on the Start page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 23: Reset The Error Relay

    The level of seriousness can be changed for different fault types in the logs. 1) Click “Configuration” on the Start page. 2) Select Other Settings > Advanced Configuration, in the menu on the Configuration page A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 24: Fault Log

    The first 25 log entries are shown. To get the following 25 log entries, click the “Next” link. The following fault levels exist in the log: • Information • Individual reset • All OK • Critical error • Error • Warning A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 25: Administer The Fault Log

    Set a Timeout to block the Fault log from repeated faults 1) Enter the timeout in minutes (0-1000 minutes), the default value is 10 minutes. If no Status Logs should be blocked, set the timeout to 0. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 26: Wlan Handsets

    Click “List all” to show all registered VoWiFi handsets. 4) The search result can be sorted by address/number, IP address, status or last login. Click the name of the column to be sorted. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 27 Delete Selected Used for removing numbers not in use. Show Handset Details Click the icon in the search result list. All details of the chosen handset are viewed. Figure 18: The Handset Details Page A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 28: Change The Handset Absent Status

    WSG-HW. The backup file is saved in a proprietary file format and cannot be edited. Save it in a place where you can easily find it for a restore. The backup does not include certificates. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 29: Restore The Configuration

    A restart will take a couple of minutes and during that time the module cannot be reached. When the restart is completed, the window will refresh to the Configuration page overview Figure 21: The Backup Alert Page A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 30: Central Phonebook Configuration

    When a request is sent to the Central phonebook, a text is included in the response sent to the handset. These texts can be customized, for example translated. 1) Click “Configuration” on the Start page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 31: Select Central Phonebook Database

    If LDAP server is selected, continue in LDAP Parameter Setup on page 32. To set database to use for the Central phonebook, do as follows: 1) Click “Configuration” on the Start page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 32: Ldap Parameter Setup

    In the Search Base DN field, enter the user entries' parent DN. (The distinguished name for all users common entry.) In the Number attribute field, enter the name of the attribute that holds the telephone num- bers. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 33: Digit Manipulation In Central Phonebook

    46 31 55 1234 Country Code Extension National Destination Prefix Code Figure 23: The Canonical Format Example of how a telephone number is built up from different prefixes and extensions. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 34 Example 5: Size of internal number. Queried number: 1234 Digit manipulation identifies that the number of digits in the telephone number is equal to the number of digits entered as “maximum size of internal phone numbers”. Resulting number: 1234 A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 35 Minimum size of global telephone numbers Used for numbers that starts with a digit instead of “+” or “(“. If the number is equal to or longer than this value, it is considered to be a global number. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 36: Device Manager

    Software The software used in devices. The device software can be updated via the module. Version Parameter definition files and device software are indicated by versions. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 37: How To Use The Device Manager

    By default, the list in each tab shows all available Devices, Numbers or Templates, but it is possi- ble to filter the list by selecting the desired device type in the left hand pane of the work area. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 38: Color Coded Information

    Software version – shows the version of the software in the device. • Parameter version – shows the version of the parameters in the Number. • Upgrade status – might show one of the symbols shown in table below. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 39 The Templates tab shows all templates in a detailed list. The following columns are displayed: • Name – the name of the template • Device type – the device model the template is intended for • Parameter Version – shows the parameter version A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 40: Logging On To The Device Manager

    Your supplier can provide example templates for different PBXs. The handset will have full func- tionality towards the PBX even without such a template. By using such a template, though, the A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 41: Create A Parameter Template

    It is also possible to create a template from a handset that is online but not stored in the data- base. The template will contain all parameters for the device except for those that are Number specific. Rename a template 1) Select the “Templates” tab. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 42: Copy A Template

    2) Select the template you want to use. The selected row is highlighted. 3) In the Template menu, select “Apply to...” or right-click and select “Apply to...”. The Apply tem- plate window opens. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 43: Numbers

    2) Select the Number. 3) In the Number menu, select “Enter description”. Alternatively, right-click the Number and se- lect “Enter description”. 4) Enter an appropriate description and click "OK" to save the setting. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 44: Manage Certificate For A Vowifi Handset

    If needed, repeat step 3 - 5 for editing additional Root-certificates. View Certificate Details 1) Select the “Numbers” tab. 2) In the Number menu, select “Edit certificates”. Alternatively, right-click in the Numbers list and select “Edit certificates”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 45: Parameter Transfer Between A Device And The Device Manager

    (Click “Cancel” if you want to undo all parameters edited since your last save and return to the main window.) 6) Click “OK” to save the changes. When you save the parameters, they are automatically sent to the device if it is online. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 46: Run A Template To Set Parameter Values

    4) In the “New prefix” field, enter a new prefix (if needed) 5) In the “New number” field, enter a new Number. 6) Click “OK”. The dialog window closes and the new Number appears in the list in the Numbers tab. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 47: Copy A Number

    3) In the Number menu, select “Import contacts” > “From number”. Alternatively, right-click the Number in the Number list and select “Import contacts”> “From number” from the menu that opens. 4) Select a number. 5) Click “OK”. The contacts are now imported to the handset. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 48: Export Contacts To A File

    1) When a device is connected to the system running the Device Manager, and if the Number is saved, and it has a parameter definition, the device is automatically synchronized. While synchronizing, a progress bar and a text is shown in the Numbers view. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 49: Delete A Device

    Assign shall not be done on a device that already has a Number. 1) Select the “Devices” tab. 2) Select the device you want to assign a Number for. 3) Select Device >Assign number in the menu. A new window opens. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 50: Enter/Edit Description Of A Device

    The following licensing features are not done with the Device Manager and are therefore not de- scribed in this document: • How to work with the license web • How to purchase licenses • Manual license upgrade in the handset A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 51: License Upgrade Alternatives

    This license file can be imported to the Device Manager. 1) In the File menu, select Import > “Licenses...”. A File Browser window opens. 2) Select the license file(s) to be imported (*.xml). A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 52: View License Options

    The broken handset can now be sent for service. 1) Select the “Licenses” tab. 2) Select the device whose license shall be moved. The selected row is highlighted. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 53: Refresh License

    Numbers can be added to the Device Manager, see Import Parameter Definition Files on page 54 and Import new Software for Devices on page 55. If there is a naming conflict when importing, a warning message is displayed. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 54: Definition File Version - Parameter Version

    But if a new definition file with the same parameter version with a higher revi- sion is imported, the old file will be replaced with the new imported file. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 55: Import New Software For Devices

    3) Click “Add”. The Import files dialog opens. 4) Select the company phonebook files to be imported. 5) Click “Open”. 6) Check that the newly imported company phonebook files appear in the list. 7) Click “Close”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 56: Upload A Language To A Device

    4) Select Device > Upgrade software, in the menu. Alternatively, right-click and choose “Up- grade”, double-click the desired device, or click the “Upgrade” button in the toolbar. The Up- grade software window opens. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 57: Delete Parameter Definition Files

    It is recommended to open a web browser and enter the URL (for example http://myserv- er/kathy_v1.5.7.bin). Make sure that the web browser asks you to save or open the correct file. Copy the URL and paste it in the Upgrade software dialog. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 58: Delete Language File For Devices

    4) The template(s) will be imported. Export Numbers to a File It is possible to configure Numbers for a site and export the settings to a file. One or several Numbers can be selected. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 59: Export Templates To A File

    3) In the Template menu, click “Export”. The Export templates window opens. By default the file will be saved in the My documents folder with the name Templates.tpl. You can select anoth- er name and folder. 4) Click “Save”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 60: Device Configuration

    2) Select Other Settings > Advanced Configuration on the Configuration page. 3) Under Other, click “Service Discovery” in the menu on the Advanced Configuration page. 4) In the Domain ID field, enter the Service Discovery Domain ID. 5) Click “Activate” A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 61 Device Configuration Figure 27: The Module Settings Page A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 62: Additional System Settings

    1) To set Operating mode, click “Operating mode” Figure 29: The UNS Operation Mode Page 2) In a system with a Unite CM, set operating mode to Forwarding and enter the Unite CM IP address. 3) Click “Activate”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 63: Default Category

    Alias can be used when there are numbers that do not belong to the default category. 1) To set Alias, click “Alias / Call ID” Figure 31: The UNS Alias/Call ID Page A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 64: Logging

    It is possible to select where to fetch the time from, such as a web browser or a time server. 1) Click “Configuration” on the start page. 2) Select Other Settings > Advanced Configuration on the Configuration page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 65 Date separator – Which character to use to separate the date fields • Time Format – Which time format to use • Time push time – When to update all interfaces within the module 5) Click “Activate”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 66: Manual Time Setting (If Web Browser Is Time Source)

    3) Click “Submit time”. Date and time can also be set in the setup wizard. Network Settings 1) Click “Configuration” on the start page. 2) Select Other Settings > Advanced Configuration on the Configuration page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 67 WINS Server – sets the IP address to a Primary WINS Server if one exists. • If no WINS Server is present on the network, set this parameter to 0.0.0.0. 5) Click “Activate”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 68: Setting The License Number

    2) Select Other Settings > Advanced Configuration on the Configuration page. 3) Under Common, click “Reboot” in the menu on the Advanced Configuration page 4) Click the “Reboot” button. If the Reboot page is reloaded, this will trigger another reboot. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 69: Remote Management

    3) Click “Remote Management” in the menu on the Advanced Configuration page. Figure 37: Remote Management Server Remote connection 1) Click “Edit” for Remote Connection, to set up the connection parameters. Figure 38: Connection Parameters A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 70 7) Click the mode button to return to normal mode immediately or wait 10 minutes for the mod- ule to return automatically. Any secured setting can be activated within the 10 minutes period. The module needs to be restarted for the changes to take effect. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 71 Figure 40: Serial Port Channel One serial port channel for each tool has to be set up. Web based configuration tools do not require serial port channels. 2) Set up the channel and click “Activate”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 72: Absence Handling

    2) Select WLAN Portables > Search in the menu on the Configuration page. 3) Enter the optional search parameters Address/Number, IP Address, Hardware ID and Status. To view absent portables, select “All absent” or “Manual Absent”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 73: Open Access Protocol (Oap)

    It is possible to import new services, and update existing services, by importing a new OA-XML file to the module. The OA-XML description and OA-XML schema documents will also be updat- ed when a new file is imported. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 74 New services are added to the OAP list on the System Information page. The Protocol version in the list shows the currently installed OA-XML version. The new service will only be shown in System Information if there is a valid license for the service. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 75: Wlan Interface

    “User server” and “Number as password”. Forced login allows a user to login with a call number that already is in use. The handset that already is logged in will then be unregistered. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 76: Administration Of Language And User Interfaces

    Customize the Language Export a Language for Translation/Editing 1) Click “Configuration” on the start page. 2) Select Other Settings > Set language in the menu in the on the Configuration page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 77: Translate/Edit The Language

    • <helptext> On-line help text. Translated text can be added inside the tags. Below is an example of a language file (just showing two buttons with help text, for simplicity). A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 78: Show Pages In Translation Mode

    1) Select the “Enable translation mode” check box in the Import/Export Language page, and click “Apply”. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 79 Administration of Language and User Interfaces Figure 45: Translation Page Translation page in normal view All the labels on the pages are shown, see example below. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 80: Import Language File

    Language list and can be downloaded for editing purposes. Delete Language File On the Translation page, click the icon to the right of the language you want to remove. Note that it is not possible to remove the default language A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 81: Select Language

    This is a secured setting and before it can be activated it must manually be confirmed by press- ing the mode button on the module. 1) Click “Configuration” on the start page. 2) Select Other Settings > Advanced Configuration in the menu on the Configuration page. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 82: Files For Translation/Editing

    The files located in the Start page and Netpage folders, including GIFs and CSS, can be down- loaded/copied to a folder on your hard disc. Figure 49: Set Language Internet Explorer is not an FTP client. It can be used for viewing but not for transferring files. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 83: Default Start Page Gui

    When the edited or new html file is saved as index.html and placed in the Start page folder on the module’s FTP area, it will replace the default start page. Upload the Files to the module’s FTP Area Upload/paste all updated files (including GIFs and CSS) to the FTP area. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 84: Test The New User Interface

    <!-- The text identifier below couldn't be translated --> 4) Translate the new text and import the translated file again. Internet Explorer is not an FTP client. It can be used for viewing but not for transferring files. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 85: Software Administration

    The information stored in the database will not be overwritten when new software is installed. Files in the netpage folder in the ftp area that are new or changed are kept when updating. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 86: Create A Software Backup

    1) Click “Configuration” on the start page. 2) Select Software > Installation in the menu on the Configuration page. 3) Click the “Backup” button. Note that the backup will contain configuration for the running software only. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 87: Troubleshooting

    Starting up mode is indicated during start of applications. If an application has lost connection to a required resource it is indicated as application problem mode. An Application problem is always shown as a persistent fault in the Status log. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 88: Software In Device Not Recognized/Synchronization Fails

    Restore connection to time serv- but is offline. – The web browser is selected as Set the time via the advanced time source but the time has not configuration. been set by the user. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 89 De- some action that the device can- Manager will synchronise the vice Manager when the not combine with parameter syn- changes when possible. user is trying to change chronisation. device parameters. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 90 Repeat the action after a while to to device. expected way. The reason could see if it is possible to communi- be temporary communication cate with the device. problems caused by coverage problems or network problems. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 91 – Assign a new number to the dimmed out for a device ber associated to it. device. in the device view. – Associate a new or existing number to the current device. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 92: General Troubleshooting For The Wsg

    – The module’s license does not SMS. support SMS. Set the parameter so that it – The IPBS UNITE SMS parame- points out the module containing ter is misconfigured. the DECT Interface. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 93: Built-In Tools

    The LEDs show different colors to determine type of information and have dif- ferent flashing frequency for showing the priority colors Fault indication Yellow Mode indication Blue Normal operation (OK) Flashing frequency A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...
  • Page 94 Refer to Active Faults on page 22. Fault logging: Refer to Fault Log on page 24 and Administer the Fault Log on page 25. System Information: See Advanced Troubleshooting on page 95 below. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 95: Advanced Troubleshooting

    2) Enter Call ID and click “Send Message”. What to consider when replacing a module • IP Address • License • Module key • Remember where cables were connected Technical Support For technical support please contact your local representative. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 96: Used Ip Ports

    Domain Name Server (DNS) DHCP Web traffic (HTTP) Authentication Network Time Protocol (NTP) HTTPS Syslog Syslog messages 1321–1322 OAP Server 5891 NetPage 8080 HTTP 10147 DECT Charger Communication 10153 Device Manager Communication A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 97: Device Manager Keyboard Short-Cuts

    Save the selected Number to the database Delete Delete the selected Number from the database Ctrl + F Find a Number Templates Shortcut Description Ctrl + N Add a new template Enter Edit the selected template A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 98: Licenses

    Rename the selected template Delete Delete the selected template Ctrl + F Find a template Licenses Shortcut Description Delete Remove the selected device(s) from the license view Ctrl + F Find a device A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 99: File Types

    Archive that can include different file types such as parameter definition files (.def), software files (.bin) and template files (.tpl). Template file Contains one or more exported templates. Number file Exported Numbers. A31003-M2000-M105-01-76A9, 29/06/2020 Wireless Service Gateway WSG, Administrator Documentation...

  • Page 100: Index

    Index device licensing export/import licence info Absence handling import company phonebook files in VoWiFi System import contacts to handset Active faults import language file for devices Activity logs licence upgrade export to syslog server replace device Administration reset device back to factory settings language and user interfaces synchronize device change size of FTP area...
  • Page 101 force a relogin remove IP address Module fault show handset details show registered handsets WLAN interface handset registration Network settings WLAN system Numbers, See Device Manager OA-XML import new file Parameter definition file import Passwords password policy set password complexity Reboot the module Security Web access...

This manual is also suitable for:

Openscape wlan phone wl4Openscape wlan phone wl4 plus

Table of Contents