Summary of Contents for KitchenAid Ensemble KGHS01PMT/WH
KAL-5 TECHNICAL EDUCATION FRONT-LOADING GAS AND ELECTRIC DRYERS MODELS: KGHS01PMT / WH & KEHS01PMT / WH JOB AID 4317356...
GOALS AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to ™ properly diagnose malfunctions and repair the KitchenAid Ensemble Front-Loading Gas and Electric Dryers. The objectives of this Job Aid are to: •...
Safety First ............................1-1 Model & Serial Number Designations ..................... 1-2 Model & Serial Number Label And Tech Sheet Locations ............. 1-3 Specifications ..........................1-4 KitchenAid Dryer Warranty ......................1-5 Pedestal Warranty........................... 1-6 INSTALLATION INFORMATION ......................2-1 Installation Instructions ........................2-1 Installing The Dryer On The Pedestal ...................
GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.
MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER (DRYER) K G H S 01 P MT 0 MODEL NUMBER PRODUCT GROUP K = KITCHENAID PRODUCT IDENTIFICATION G = GAS E = ELECTRIC FEATURE CODE H = HORIZONTAL FEATURE CODE S = SUPERBA...
MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number label and Tech Sheet locations are shown below. Tech Sheet Location (Located Under Top Cover) Model & Serial Number Label Location...
SPECIFICATIONS BRAND KitchenAid KitchenAid MODEL NUMBER KEHS01PMT/WH KGHS01PMT/WH FUEL Electric CABINET COLOR Meteorite/White Meteorite/White INSTALLATION OPTIONS FREESTANDING PEDESTAL STACKABLE CAPACITY (cu ft) CAPACITY NOMENCLATURE SUPER CAPACITY SUPER CAPACITY AUTO CYCLE TERMINATION ENHANCED EH (Fuzzy Logic) SENSEON CONTROL LINT HANDLING FRONT SCREEN...
For two years from the date of purchase, when this dryer is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified replacement parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
PEDESTAL WARRANTY FULL ONE YEAR WARRANTY ON MECHANICAL PARTS For one year from the date of purchase, when this Pedestal is installed with the listed washer or dryer and operated according to the instructions provided in the washer or dryer Owner’s Manual or Use and Care Guide, supplier will repair or replace any of its mechanical parts if defective in material or workmanship.
INSTALLATION INFORMATION INSTALLATION INSTRUCTIONS TOOLS AND PARTS Parts needed Check local codes and with gas supplier. Check Check that you have everything necessary for existing gas supply, electrical supply, and vent- correct installation. Proper installation is your ing. Read “Electrical Requirements,” “Gas responsibility.
LOCATION REQUIREMENTS Do not operate your dryer at temperatures below 45°F (7°C). At lower temperatures, the WARNING dryer might not shut off at the end of an auto- matic cycle. This can result in longer drying times. The dryer must not be installed or stored in an area where it will be exposed to water and/or weather.
Custom Undercounter Installation Cabinet Installation The dimensions shown are for the minimum • The dimensions shown are for the minimum spacing allowed. spacing allowed. • For cabinet installation, with a door, mini- mum ventilation openings in the top of the cabinet are required.
ELECTRICAL REQUIREMENTS FOR Electrical Connection ELECTRIC DRYERS—U.S.A. ONLY To properly install your dryer, you must deter- mine the type of electrical connection you will It is your responsibility be using and follow the instructions provided • To contact a qualified electrical installer. for it here.
If using a power supply cord: If connecting by direct wire: Use a UL listed power supply cord kit marked Power supply cable must match power supply for use with clothes dryers. The kit should (4-wire or 3-wire) and be: contain: •...
ELECTRICAL REQUIREMENTS FOR • This dryer is equipped with a CSA Interna- tional Certified Power Cord intended to be ELECTRIC DRYERS—CANADA ONLY plugged into a standard 14-30R wall recep- WARNING tacle. The cord is 5 ft. (1.52 M) in length. Be sure wall receptacle is within reach of dryer’s final location.
ELECTRICAL CONNECTION FOR Direct Wire ELECTRIC DRYERS—U.S.A. ONLY WARNING Power Supply Cord WARNING Fire Hazard Use 10 gauge solid copper wire. Fire Hazard Use a UL listed strain relief. Use a new UL listed 30 amp power Disconnect power before making supply cord.
Electrical Connection Options Remove center terminal block screw. Remove appliance ground wire (green If your home has: And you will be Go to Section with yellow stripes) from external ground connecting to: conductor screw. Fasten it under center, 4-wire receptacle A UL listed, 4-wire connection: silver-colored terminal block screw.
4-Wire Connection: Direct Wire Connect ground wire (green or bare) of power supply cable to external ground IMPORTANT: A 4-wire connection is required conductor screw. Tighten screw. for mobile homes and where local codes do not permit the use of 3-wire connections. Direct wire cable must have 5 ft (1.52 m) of extra length so dryer can be moved if needed.
3-Wire Connection: Power Supply Cord 3-Wire Connection: Direct Wire Use where local codes permit connecting Use where local codes permit connecting cabinet-ground conductor to neutral wire. cabinet-ground conductor to neutral wire. Direct wire cable must have 5 ft (1.52 m) of extra length so dryer can be moved if needed.
Place the hooked ends of the other power Tighten strain relief screws. supply cable wires under the outer termi- Insert tab of terminal block cover into slot nal block screws (hook facing right). of dryer rear panel. Secure cover with Squeeze hooked ends together.
ELECTRICAL REQUIREMENTS GAS SUPPLY REQUIREMENTS FOR GAS DRYERS WARNING WARNING Explosion Hazard Electrical Shock Hazard Use a new AGA or CSA approved gas supply line. Plug into a grounded 3 prong outlet. Install a shut-off valve. Do not remove ground prong. Securely tighten all gas connections.
• Your dryer must have the correct burner for the type of gas in your home. Burner infor- mation is located on the rating plate in the door well of your dryer. If this information does not agree with the type of gas available, 1.
Dryer Gas Pipe Burner Input Requirements The gas pipe that comes out through the rear Elevations up to 10,000 feet (3,048 meters): of your dryer has a 3/8″ male pipe thread. • The design of this dryer is certified by CSA International for use at altitudes up to 10,000 ft (3,048 m) above sea level at the B.T.U.
VENTING REQUIREMENTS IMPORTANT: Observe all governing codes and ordinances. WARNING Improper venting can cause moisture and lint to collect indoors, which may result in: • Moisture damage to woodwork, furniture, paint, wallpaper, carpets, etc. • Housecleaning problems and health Fire Hazard problems.
PLAN VENT SYSTEM WARNING Typical Exhaust Installations Typical installations vent the dryer from the rear of the dryer. Other installations are pos- sible. Fire Hazard Cover unused exhaust holes with the following kit: 280028 (meteorite) 279818 (white) Contact your local dealer. Failure to follow these instructions can 1.
NOTE: The following kits for close clearance Recommended hood styles are shown alternate installations are available for pur- here. chase. • Over the top Installation: Part Number 4396028 4" (10.2 cm) • Periscope Installation (For use with dryer 4" vent to wall vent mismatch): (10.2 cm) 1.
INSTALL VENT SYSTEM Examine the leveling legs. Find the dia- mond marking. Optional: Put on safety glasses and gloves. Install exhaust hood. Use caulking com- pound to seal exterior wall opening around exhaust hood. Connect vent to exhaust hood. Vent must Screw the legs into the leg holes by hand.
MAKE GAS CONNECTION Open the shutoff valve in the supply line. The valve is open when the handle is Remove the red cap from the gas pipe. parallel to the gas pipe. Move the dryer close to its final position. Using a wrench to tighten, connect the gas supply to the dryer.
REVERSING DOOR SWING Lift the inner door assembly off of the outer door assembly. Unsnap the handle from You can change your door swing from a right- the outer door assembly, move it to the side opening to a left-side opening, if desired. other side, and snap in.
Move hinge to the other side and reattach Insert a screw in the second opening from with the 4 screws removed in step 2. the top of the hinge opening and partially tighten. Hang the door by placing the top Move handle bracket to the other side hinge keyhole over the second screwhead and reattach with the 2 screws removed in...
If the dryer will not start, check the following: 11. Gas Dryers Only: If you do not feel heat, turn the dryer off and check to see that the • Controls are set in a running or “On” position. gas supply line shutoff valve is open. •...
INSTALLING THE DRYER ON THE PEDESTAL 23-5/8" (60 cm) 2-5/8" 18-9/16" (6.7 cm) (47.2 cm) 27" (68.6 cm) 13" (33 cm) IMPORTANT: Check that all four pads are present, as shown. If they are not, do not install the pedestal, and contact your dealer. IMPORTANT: If the dryer is already installed, WARNING it must be uninstalled.
INSTALLING THE PEDESTAL Move the pedestal against the dryer bot- tom, and slide the pedestal’s keyhole slots WARNING over the lower two partially installed screws. Position the pedestal toward the front of Excessive Weight Hazard the dryer and install the two remaining hex-head sheet metal screws.
10. When the dryer is level, use a 9/16″ open- 11. Pull both drawer slides out and reas- end wrench to securely tighten the lock- semble the drawer to the drawer slides nuts on all four feet against the pedestal. with the two (2) phillips screws you re- moved earlier.
PRODUCT OPERATION Control On Display Hold To Start Status Indicators Drying Cycle Off/Pause Manual Dry Time Selector STARTING THE DRYER WARNING The following is a guide to starting the dryer. Please refer to specific sections of the Owner’s Manual for more detailed information. Clean the lint screen before or after each cycle.
• Press the EXTRA CARE feature button, if STOPPING THE DRYER this option is desired. To stop the dryer at any time: • Press the CYCLE END SIGNAL button to set Press OFF twice or open the door. the signal volume to the desired level. PAUSING OR RESTARTING •...
STATUS LIGHTS Damp The Damp light indicates that the load has The Status indicator lights show the progress reached a damp dry level. of the dryer. Each of the lights indicate as follows: NOTE: The Damp light is not used with Manual cycles.
CYCLE DESCRIPTIONS Automatic Cycles Delicate Use this cycle to get Low heat for drying syn- The Automatic Cycles allow the user to match thetic fabrics, washable knit fabrics, and no- a cycle to the type of load to be dried. A sensor iron finishes.
Manual Cycles • Press the EXTRA CARE feature button to get up to 120 minutes of heat-free, periodic The Manual Cycles allow the user to select a tumbling at the end of a cycle. specific amount of drying time and a drying •...
Air Only Cycle End Signal Use the Air Only setting for items that require The Cycle End Signal produces an audible drying without heat, such as rubber, plastic, sound when the drying cycle is finished. and heat-sensitive fabrics. Promptly removing clothes at the end of the cycle reduces wrinkling.
COMPONENT ACCESS This section instructs you on how to service each component inside the Ensemble Front-Loading Gas and Electric Dryers. The components and their locations are shown below. COMPONENT LOCATIONS Drum Light Electronic Control Board User Interface Belt & Drum Drum Roller (1 of 4) Thermal Cutoff...
REMOVING THE ELECTRONIC CONTROL BOARD Lift the rear of the top cover and slide it WARNING back so the tabs clear the catches on the bracket, and remove the cover from the unit. NOTE: Make sure that the tabs slide under the bracket catches when you rein- stall the top cover.
Remove the following connectors and 10. Squeeze the two board supports and re- wires from the electronic control board: move the electronic control board from the bracket. 5-wire connector at P1. Red and black wires at relay K1. 7-wire connector at P2. Ribbon cables at P3 and P4.
REMOVING THE CONSOLE & THE TOUCHPAD SUBASSEMBLY Remove the two screws from the console WARNING bracket. Console Bracket Screws Electrical Shock Hazard Disconnect power before servicing. Open the door and pull out on the bottom Replace all parts and panels before of the console to release the locking tabs operating.
Place the console assembly on a padded 11. Remove the selector knob. work surface with the bracket side facing 12. Remove the touchpad subassembly from up, as shown in step 10. the console by unsnapping the six catches. 10. Remove the four hex-head screws from Use your thumb or a screwdriver.
REMOVING THE DOOR SWITCH Push the wire holder out of the chassis WARNING hole. Press a screwdriver blade against the locking arms on each side of the door switch, (from behind the cutout), and push the switch out. Disconnect the wires from the door switch Electrical Shock Hazard terminals.
REMOVING THE THERMAL FUSE, THERMISTOR, DRIVE MOTOR, & BELT SWITCH Remove the hex-head screw from the lint WARNING duct bracket and remove the bracket. Remove the two hex-head screws from the lint duct and remove the duct. Lint Duct Screws Electrical Shock Hazard Disconnect power before servicing.
To remove the drive motor: 7/8″ Open-End Wrench a) Remove the wires from the thermal fuse and thermistor terminals (see the photo in step 7 on page 4-7). b) Remove the two hex-head screws from the blower cover, and remove the cover (see the photo in step 7 on page 4-7).
g) Lift the top locking tab of the motor To remove the belt switch: harness plug and pull the top pins away a) Remove the 3/8″ hex shoulder-washer from the motor connector, then release screw from the idler pulley assembly the bottom tab, and remove the plug.
REMOVING THE HEATER, THE HIGH-LIMIT THERMOSTAT, & THERMAL CUTOFF (ELECTRIC DRYERS ONLY) Remove the hex-head screw from the WARNING heater shield and remove the shield. Heater Electrical Shock Hazard Shield Disconnect power before servicing. Replace all parts and panels before operating.
To remove the high-limit thermostat or High-Limit Thermostat the thermal cutoff: (Red-White & Black Wires) a) Disconnect the wires from the high- limit thermostat or the thermal cutoff. b) Remove the two hex-head screws. Thermal Cutoff (Red & Black Wires) Heater Terminal Block (Red &...
REMOVING THE BELT, DRUM, & ROLLERS Disconnect the 3-wire moisture sensor con- WARNING nector from the main harness connector. Electrical Shock Hazard Moisture Sensor Disconnect power before servicing. Connector Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
11. To remove the belt and drum: c) Lift the drum and remove it from the unit. a) Grasp the sides, lift, and pull the front panel forward so that the top screws are free of the keyhole slots. Lower the panel so that the drum sits on the com- ponents inside the cabinet, and slide the front panel and rollers away from...
DRUM INSTALLATION NOTE: Be sure to NOTE: There are two rollers on the front panel position the drum with the clip toward the front and two on the rear panel, as shown below. when you reinstall it. Front Panel (inside) Rear Panel (inside) Position Clip Front...
REMOVING THE DRUM LIGHT SOCKET Remove the bulb from the drum light WARNING socket. Remove the screw from the drum light holder and pull it forward so you can access the wires. Electrical Shock Hazard Drum Light Disconnect power before servicing. Holder Screw Replace all parts and panels before operating.
Squeeze the locking arms and remove the socket from the drum light holder. Squeeze Arms 4-16...
REMOVING THE MOISTURE SENSOR Remove the three inside screws from the WARNING outlet grille. Outlet Grille Screw Screw Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
REMOVING THE BURNER ASSEMBLY, FLAME SENSOR, AND HIGH-LIMIT THERMOSTAT (GAS DRYERS ONLY) WARNING Burner Assembly Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. To remove the burner assembly: Failure to do so can result in death or a) Remove the two hex-head screws from electrical shock.
b) Disconnect the following wires from the e) Remove the two hex-head screws from burner assembly: the burner mounting bracket, and pull the burner assembly out of the unit. • Blue and white wires from the flame sensor terminals. • 2-wire connector from the ignitor. •...
g) To remove the coils from the burner b) Remove the hex-head screw from the assembly, remove the two screws from flame sensor and remove the sensor the bracket, and lift the two coils off the from the venturi. cores. Screw Bracket Screws Flame Sensor...
COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing com- the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • Control failure can be the result of corro- connectors far enough.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR 6. Touch one ohmmeter test lead to the blue motor wire connector, and the other test Refer to page 4-7 for the procedure for servic- lead to connector pin 3 (violet wire).
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. THERMAL FUSE Refer to page 4-7 for the procedure for servic- ing the thermal fuse. Electric Dryers: The thermal fuse is wired in series with the drive motor.
THERMISTOR 8. Hold a glass bulb thermometer capable of reading from 32°C to 82°C (90°F to 180°F) Refer to page 4-7 for the procedure for servic- in the center of the exhaust outlet. Mea- ing the thermistor. sure the exhaust temperatures with the The thermistor monitors the exhaust temper- heater on and off.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. THERMAL CUTOFF (ELECTRIC DRYERS ONLY) Refer to page 4-10 for the procedure for ser- vicing the thermal cutoff.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR SWITCH Resistance Tests Refer to page 4-6 for the procedure for servic- 1. Unplug dryer or disconnect power. ing the door switch.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. GAS BURNER COILS BURNER IGNITOR Refer to page 4-18 for the procedure for ser- Refer to page 4-18 for the procedure for ser- vicing the gas burner assembly.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. FLAME SENSOR HIGH-LIMIT THERMOSTAT Refer to page 4-18 for the procedure for ser- Refer to pages 4-10 or 4-18 for the procedure vicing the flame sensor.
DIAGNOSTICS AND TROUBLESHOOTING DIAGNOSTICS WARNING IMPORTANT Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. ESD may damage or weaken the electronic con- trol board. The new control assembly may appear to work well after repair is finished, Electrical Shock Hazard but failure may occur at a later date due to Disconnect power before servicing.
DISPLAY FAULT/ERROR CODES DISPLAY DESCRIPTION EXPLANATION AND RECOMMENDED PROCEDURE “PF” flashes to indicate that a power failure occurred while the dryer was running. Press HOLD TO START to continue Power failure the cycle, or press OFF/Pause to clear the display. Thermistor “E1”...
Diagnostic: Console switches and indica- Diagnostic: Moisture Sensor tors. Locate the two metal strips on the face of the Pressing each button, or turning the cycle se- lint screen housing. Bridge these strips with a lector to each cycle, should cause a beep tone wet cloth or a finger.
TROUBLESHOOTING TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE / TEST NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each problem. WILL NOT POWER UP. 1. Supply connection. See TEST #1. ( No response when Control 2. Check harness connections. On button is pressed.) 3.
c) With an ohmmeter, check for continuity • If there is no continuity, replace the between the neutral (N) terminal of the power cord and test the dryer. plug and P1-2 (white wire) on the elec- • If there is continuity, go to step b. tronic control board.
TEST #2: MOTOR CIRCUIT TEST Check for the resistance values of the motor’s Main and Start winding coils, as This test will check the wiring to the motor and shown in the following table. NOTE: Main the motor itself. The following items are part of and Start winding coils must be checked at this system: the motor.
• If belt switch is okay and there is still an Gas Dryers Only: open circuit, check and repair the wir- a) Perform TEST #3b (Thermal Fuse Test). ing harness. If the thermal fuse is okay, proceed to • If the Start winding is in question and step b.
Electric Dryers Only: Heat will not shut off: a) Connect the ohmmeter test probes to Unplug dryer or disconnect power. the red wires at the thermal cutoff and Use an ohmmeter, and touch the test the heater. leads to electronic control board points •...
If E1 or E2 does not flash in the display, the THERMISTOR RESISTANCE connections to the thermistor are good. TEMP. RES. TEMP. RES. Therefore, check the thermistor’s resis- °C (°F) k Ω °C (°F) k Ω tance value at any or all of the temperature °...
TEST #3c: THERMAL CUTOFF TEST • Access the moisture sensor and discon- (ELECTRIC DRYERS ONLY) nect the sensor wires from the harness (see the illustration below). Proceed to If the dryer does not produce heat, check the step 8. status of the thermal cutoff. Unplug dryer or disconnect power.
Measure the resistance across the pins of A particular group of LEDs does not light the mating connector. If a small resistance is measured, replace this harness. A group or combination of LEDs share a com- Measure the resistance across each of mon electronic connection.
Checking The Button Functions • If using a digital meter, the resistance reading should go from infinity down to Before replacing the electronic control board, approximately 1 to 3.5 MΩ (megohms). check for proper button function as follows: If available, you can use the “diode test” •...
Checking The Rotary Cycle Selector TEST #6: DOOR SWITCH TEST Using the following table, check the resistance Go into the Diagnostic Test mode on page 6-2. at each cycle setting. The door switch function is verified with a beep each time the door is opened and closed, and •...
WIRING DIAGRAMS ELECTRIC DRYER LINE L2 L1 LINE BK 240 VOLTS W NEUTRAL 120 VOLTS NEUTRAL TERMINAL LINKED TO CABINET DRUM LAMP P1-3 DOOR DOOR P1-5 SWITCH NEUTRAL P1-2 NEUTRAL LT BU LT BU P1-4 USER INTERFACE MOTOR THERMAL FUSE (ACTIVE OVERLAY or 196°...
WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...