Table of Contents
Advertisement
9. Conventional warranty
The Tecnoeka product is designed for food use only and is covered by warranty according to law (art. 1490
and subsequent c.c.) for Professional Customers, or customers who purchase from the Dealer with VAT
number. The Tecnoeka product is professional and certified according to IEC EN 60335-1 and can only be
sold to professional users.
With the exclusion of any additional warranty, the Vendor undertakes to repair, at their sole discretion, only
those parts of their products that prove tainted by an original fault as long as, subject to forfeiture, the
customer has reported the fault within 12 months from purchase and reported the defect within 8 days
from the date when it was found, in writing, attaching copy of the invoice, of the receipt or tax receipt
proving the purchase.
Including the event in which the customer is unable to produce the invoice, receipt or tax receipt proof of
purchase or the terms outlined above are not complied with, the warranty is expressly forfeited in the
following cases:
1)Faults or breakdowns of components caused by transport.
2)Damage deriving from inadequate electrical, hydraulic and gas supply systems compared to that provided
in the installation manual, or anomalous operation of the same.
3)Damage deriving from the incorrect product installation, or installation not in accordance with the
installation manual and, in particular, damage due to inadequacy of the flues and drains to which the
product itself is connected.
4)Use of the product for purposes other than its intended use, as specified and resulting from the technical
documentation issued by Tecnoeka.
5)Damage due to the use of the Product not in accordance with the instructions in the use and
maintenance manual.
6)Tampering with the product.
7)Product adjustment, maintenance and repair interventions carried out by unqualified personnel.
8)Use of non-original spare parts or not authorised by Tecnoeka.
9)Damage or defects caused by negligent and/or imprudent use of the product, or in contrast with the
instructions prescribed by the use and maintenance manual.
10)Damage caused by fire or other natural events and, in any case, by fortuitous events or any other cause
beyond the manufacturer's control.
11)Damage to components subject to normal wear that require to be periodically replaced.
Also excluded from the warranty: painted or enamelled parts, knobs, handles, mobile or removal plastic
parts, light bulbs, glass parts, gaskets, electronic parts and any accessory parts and transport from the
consumers, final user and/or purchases location to Tecnoeka srl and vice versa. Replacement costs of the
oven and relative installation expenses are also excluded from the warranty. The warranty does not cover
the Products purchased as used or from third parties, not connected or authorised by Tecnoeka.
TECNOEKA SRL shall not be liable for damage, either direct or indirect, caused by product fault or ensuing
from forced discontinuation of its use.
Repairs under warranty do not result in extension or renewal of the same.
The components replaced under warranty are, in turn, covered by 6-month warranty from shipment date,
certified by the transport document issued by Tecnoeka.
No one is authorised to change the warranty terms and conditions or to issue others, either verbal or
written.
10. Availability and supply of spare parts
Tecnoeka srl keeps and ensures the availability of spare parts for a maximum of 24 months from the date
of the sales invoice of the finished product to the dealer. Availability cannot be guaranteed after said
period.
11. Applicable law and competent Court
Supply relationships will be governed by Italian law, with the express exclusion of the private international
law standards and the Vienna Convention on the International Sale of Movable Goods of 11.4.1980. Any
dispute will be settled exclusively by the Court of Padua.
The products presented in the manual may be subject, without prior notice and responsibility for Tecnoeka
Srl, to technical and design changes to improve the same without affecting their essential features of
functionality and safety. Tecnoeka Srl shall not be liable for any inaccuracy due to printing or clerical errors
in the presentation instruments and technical and commercial description of its products to customers.
42
Hide quick links:
Advertisement
Table of Contents
