Technical Support; Disposal Of The Appliance; Conventional Warranty - eka MKF 464 BM Installation And Maintenance Manual

E15
The glass is up
(In
orange)
E16
The glass is down
(In red)
E18
Blackout
(In red)
E20
Micro power board
not detected
(In red)

7. TECHNICAL SUPPORT

Before leaving the factory this appliance has been calibrated and tested by experienced and skilled
personnel in order to obtain the best operating results. Any repair or calibration must be carried out with
the utmost care and attention, using only original parts.
That is why it is always necessary to contact the Dealer who sold the appliance or our nearest Technical
Support Centre, specifying the kind of failure and what model you have. For servicing needs the user may
contact Tecnoeka on the numbers shown on the cover, or refer to the website www.tecnoeka.com.

8. DISPOSAL OF THE APPLIANCE

In accordance with Directive 2012/19/EU on the disposal of waste electrical and
electronic equipment, the crossed-out wheeled bin symbol on the equipment
indicates that the product was placed on the market after 13 August 2015, and that
at the end of its services life it must be disposed of separately from other waste.
At the end of the appliance's service life, the user must, therefore, deliver it to the
appropriate centres (recycling centres) for the separate collection of electrical and
electronic waste.
All TECNOEKA appliances are made of recyclable metal materials (stainless steel,
galvanised sheet metal, iron, copper, aluminium, etc.) which make up more than 90%
of the total weight of the appliance. Before disposing of the appliance, it is
recommended to make it unusable by removing the power supply cable and removing
the mechanism for closing compartments and/or openings, if any.
The separate waste collection and subsequent treatment, recovery and disposal, are conducive to the
production of equipment with recycled materials and reduce the negative effects on the environment and
health possibly caused by incorrect waste handling. Illegal disposal of the product by the user entails the
application of administrative penalties.

9. CONVENTIONAL WARRANTY

The Tecnoeka product is designed for food use only and is covered by warranty according to law
(art. 1490 and subsequent articles of the Italian Civil Code) for Professional Customers or
customers who purchase from the Dealer with a VAT number. The Tecnoeka product is
professional and certified according to IEC EN 60335-1 and can only be sold to professional users.
With the exclusion of any additional warranty, the Vendor agrees to repair, at its sole discretion,
only those parts of the products that prove to be tainted by an original fault as long as, subject to
forfeiture, the customer has reported the fault within 12 months from the date of purchase and
reported the defect within 8 days from the date of discovery, in writing, attaching a copy of the
invoice, receipt or tax receipt as proof of purchase.
17
Incorrect position of the
glass
Incorrect position of the
glass
Mains power supply
outage for over
minute
The display board does not
communicate with
micro power board
Oven operation
deactivated
Oven operation
deactivated
Oven operation
disabled. When the
power supply
one restored, the display
shows the screen of
the cooking program
currently running
Upgrade the board
the
firmware
Push the glass down
Push the glass up
is
Reactivate the
cooking program
Contact a skilled
technician