Siemens SINUMERIK 840D Installation Manual page 194

Troubleshooting
The SINUMERIK controller does not connect to the SINUMERIK Integrate 5.x server
If the SINUMERIK control system was connected to the SINUMERIK Integrate 4.1 server or
with another SINUMERIK Integrate 5.x server, no connection to the SINUMERIK Integrate 5.x
server can be established. The reason for this are hidden scripts in the default directory of the
SINUMERIK controller.
Error correction:
1. Delete the contents of the "cache" folder, expect for the files that begin with "-", in the
following default directories:
– SINUMERIK Operate under Windows:
– SINUMERIK Operate under Linux Embedded:
2. Delete the "machineconfig.xml" file in the following standard directories:
– SINUMERIK Operate under Windows:
– SINUMERIK Operate under Linux Embedded:
3. Perform a restart.
Reading the details of "SinInt.Identity.Setup.dll" is not possible
The ".dll" file and its contents are hidden files and can only be read and executed by someone
with administrator rights.
If you want to have the details displayed, execute the following command from the
Administrator PowerShell:
Get-Command ("C:\Siemens\SINUMERIK_Integrate_5\Platform
\SinInt.Identity.Service\SinInt.Identity.Setup.dll") | Format-List
The list of applications is not updated following an update of the script client
If you performed an update with the new client which is not supported, the following error
message is displayed.
The list under "Sinumerik_integrate/Settings/App Installation" is not updated.
194
C:\temp\cache
/var/tmp/cache
C:\Program Files (x86)\Siemens\MotionControl\user\sinumerik\hmi\cfg
/card/user/sinumerik/hmi/cfg
Manage MyResources, Optimize MyProgramming /NX-Cam Editor
Installation Manual, 12/2019, A5E44672080B AE