Siemens SINUMERIK 840D Installation Manual page 190

Troubleshooting
Message for the SINUMERIK Integrate installation
The user setting "Admin" may fail because of different settings. You receive an error message,
e.g. "SinInt.Identity.Setup.dll error code: - 3 (Failed to get discovery response from Identity.."
Error correction
Collect the log files from the log directories, and put the files in the installation directory.
The default directory is, e.g.: C:\Siemens\SINUMERIK_Integrate_5\Logs.
Then contact the hotline.
Message for the SINUMERIK Integrate installation
In the case of a separate database installation, no connection to the SQL server can be
established. During the server setup, the following error message is displayed:
"Error 27502. Could not connect to Microsoft SQL Server could be established
Machine1\Instance1..."
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Installation Manual, 12/2019, A5E44672080B AE