Returning Callpilot To Service - Nortel CallPilot Series Upgrade Manual

118 Chapter 8 Completing the process

Returning CallPilot to service

If the upgrade was not successful, use the following procedure to restore
the CallPilot system.
Restoring CallPilot after a failed upgrade (RAID)
Step
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Copyright © 2007–2009, Nortel Networks
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Action
Reboot the CallPilot server.
Press Ctrl+M while the server boots.
Result: The RAID configuration utility appears.
Break the mirroring of the logical drives.
a. Select Objects > Physical Drive.
Note: All server drives on channel 1 must be online: two
drives for the 703t and six drives for the 1002rp.
b. Select CH1 ID0 (A01-01) and press Enter.
c. Select Fail Drive and press Enter.
d. Select Yes to confirm the fail action and press Enter.
e. Repeat these steps for each remaining drive on channel 2: CH1
ID1 (A02-01) and CH1 ID2 (A03-01).
Note: The 703t and 1005r servers have only one drive on
channel 1. The 1002rp server has three drives on channel 1.
Bring the drives on channel 2 online (the drives on which the
previous CallPilot release is installed).
a. Select Objects > Physical Drive.
b. Select CH2 ID0 (A01-02) and press Enter.
c. Select Make Online and press Enter.
d. Select Yes to confirm that the driver must be brought online
and press Enter.
e. Repeat these steps for each remaining drive on channel 2: CH2
ID1 (A02-02) and CH2 ID2 (A03-02).
Note: The 703t and 1005r servers have only one drive on
channel 2. The 1002rp server has three drives on channel 2.
Press Esc to return to the Objects menu.
Press Esc to return to the Management menu.
Press Esc to exit the RAID configuration utility.
Nortel CallPilot
Upgrade and Platform Migration Guide
NN44200-400 01.12 Standard
5.0 24 April 2009