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Nortel CallPilot 600r Hardware Installation

Nortel networks server hardware installation
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Nortel CallPilot
600r Server Hardware
Installation
NN44200-307
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Summary of Contents for Nortel CallPilot 600r

  • Page 1 Nortel CallPilot 600r Server Hardware Installation NN44200-307...
  • Page 2 The process of transmitting data and call messaging between the CallPilot server and the switch or system is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless specifically authorized in writing by Nortel Networks prior to such use. Violations of the license by alternative usage of any portion of this process or the related hardware constitutes grounds for an immediate termination of the license and Nortel Networks reserves the right to seek all allowable remedies for such breach.
  • Page 3 RADISYS is a trademark of Radisys Corporation. SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA. SYBASE is a trademark of Sybase, Inc. TEAC is a trademark of TEAC Corporation US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics. WINZIP is a trademark of Nico Mark Computing, Inc.
  • Page 5 Installation guide is issued for GA. March 2007 CallPilot 5.0, Standard 01.01 of the CallPilot 600r Server Hardware Installation guide is issued for GA. Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...
  • Page 6 6 Publication History Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...

  • Page 7: Table Of Contents

    Locating the power supply modules 39 Connecting the server to power 40 Chapter 6 EMC emission level protection for the 600r server 45 Index Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...
  • Page 8 8 Contents Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...

  • Page 9: Chapter 1 How To Get Help

    In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following Web site to obtain the phone number for your region: www.nortel.com/callus Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...

  • Page 10: Getting Help From A Specialist By Using An Express Routing Code

    If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...

  • Page 11: Chapter 2 600R Server Description

    "Reference documents" (page 20) Conventions for Warnings You can encounter the following types of warnings in this guide. Do not ignore them. Copyright © 2007-2008, Nortel Networks DANGER Risk of electric shock Warns you of an immediate electrical hazard, which, if not avoided, results in shock, serious injury, or death.

  • Page 12: Server Features

    Server dimensions Height Width Depth (distance from front to back) Copyright © 2007-2008, Nortel Networks CAUTION Alerts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in service interruption, and productive time can be lost.

  • Page 13: Front Panel Features

    The following diagram shows the front view of the server chassis with the bezel cover in place. When the bezel cover is removed, Drive Bay 1 is accessible. Copyright © 2007-2008, Nortel Networks • front: 2 inches (50.8 mm) •...
  • Page 14 CallPilot application faults. Table 1 Front panel Label Description Power button Reset button Copyright © 2007-2008, Nortel Networks Label Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Description NMI button (not used)
  • Page 15 Description USB 0, USB 1, USB 2 (labelled 0, 1, 2 on the server) PS/2 Mouse SCSI port Copyright © 2007-2008, Nortel Networks Label "To remove the server cover" (page Label Description Ground studs (used with system with DC input...

  • Page 16: Pci Riser Assembly

    The 600r can connect to legacy Meridian 1 (M1) and Communication Server 1000 (CS 1000) systems. To secure the CallPilot server from unauthorized access, ensure that the CallPilot network resides behind your network firewall. Copyright © 2007-2008, Nortel Networks Label Description Video connector...
  • Page 17 The following diagram shows a CallPilot 600r server network setup with a CS 1000 system: Figure 6 Sample network setup with Communication Server 1000 Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...
  • Page 18 Nortel recommends that the customer separate the Nortel server subnet from the rest of the enterprise IP network by a Layer 3 switch. The Nortel server subnet connects to the CLAN port on the 600r CallPilot server. Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...

  • Page 19: Supported Peripheral Devices

    The dongle plugs into a USB connector (USB 0, the bottom connector) on the rear panel. Copyright © 2007-2008, Nortel Networks "Rear panel controls and features" (page Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...

  • Page 20: Reference Documents

    20 Chapter 2 600r server description Reference documents For a list of all CallPilot documents, see the following CallPilot Customer Documentation Map. Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...

  • Page 21: Chapter 3 Preparing For Installation

    Description Review the "Installing the CallPilot server" section in the Installation and Configuration Task List (NN44200-306), and complete stage 1 of the Installation checklist. Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...
  • Page 22 • • • Start the 600r server (see Copyright © 2007-2008, Nortel Networks "Unpacking the 600r server" (page CallPilot software media and documentation checklist CallPilot server hardware checklist "Installing the server" (page Connect the monitor, keyboard, and mouse (see connect the mouse, keyboard, and monitor to the server"...

  • Page 23: Unpacking The 600R Server

    Remove the top cover to inspect the interior of the server. For information about how to inspect the interior of the server, see of server" (page Copyright © 2007-2008, Nortel Networks WARNING Risk of personal injury The 600r CallPilot server weighs approximately 10 kg (23 lbs) as shipped from manufacturing.

  • Page 24: Inspecting The Interior Of Server

    Attach the ESD strap to your wrist and attach the other end to a known grounded connection. Place the cover on the server and align the cover with the chassis tab guides. Slide the top cover back until it stops. Copyright © 2007-2008, Nortel Networks —End— —End— Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 25 What is next? Continue with the hardware installation, peripheral devices" (page overview" (page Copyright © 2007-2008, Nortel Networks Inspecting the interior of server 25 Chapter 4 "Installing the server and 27). Or, for more information, see 21). Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 26 26 Chapter 3 Preparing for installation Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...

  • Page 27: Chapter 4 Installing The Server And Peripheral Devices

    For depths greater than 61 cm (24 in.), Nortel recommends that you purchase a third-party rack shelf that can safely hold up to 23 kg (50 lb.) Copyright © 2007-2008, Nortel Networks Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...

  • Page 28: Connecting Peripherals To The Server

    Rear panel connectors The following diagram shows the connectors on the rear panel of the 600r. Copyright © 2007-2008, Nortel Networks Note: The DS30X cable that connects the NTRH40AA MPB96 board to the MGate cards is 20 m (60 feet) long. With this cable, you can place the server in a different room from the Meridian 1 switch or CS 1000 system.
  • Page 29 Connect the power cord to the monitor and plug the other end into a wall receptacle or power bar. Turn on the monitor. Copyright © 2007-2008, Nortel Networks Connecting peripherals to the server 29 Label Description...
  • Page 30 Note: If you do not connect a SCSI device to the server, do not remove the server terminator from the SCSI port. Copyright © 2007-2008, Nortel Networks —End— Figure 8 "SCSI tape drive with terminator" (page Figure 8 "SCSI tape drive with terminator"...
  • Page 31 SCSI bus. Figure 8 SCSI tape drive with terminator Copyright © 2007-2008, Nortel Networks Connecting peripherals to the server 31 WARNING The terminator is not a hot-plug device. If you replace the terminator, or if you add an external SCSI peripheral, the server must be powered off.

  • Page 32: Connecting The Server To The Elan Subnet

    Step Action On the back of the server, locate the ELAN Ethernet connector. Copyright © 2007-2008, Nortel Networks Note: Nortel does not recommend connecting older SCSI protocol terminators, as this can affect server performance. Note: Your 600r comes with the tape drive drivers preinstalled.

  • Page 33: Connecting The Server To The Nortel Server Subnet (Optional)

    You can find the MAC address bar code label located on top of the chassis, directly above the front main push-button Copyright © 2007-2008, Nortel Networks Connecting the server to the Nortel server subnet (optional) 33 Note: The ELAN connector is labeled 2 on the rear panel of the server.

  • Page 34: Installing The Nortel Software Feature Dongle

    The following diagram shows the dongle plugged in to the back panel of the server: Copyright © 2007-2008, Nortel Networks Note: The CLAN connector is labeled 1 on the rear panel of the 600r. For the connector location, see the diagram on "Rear panel"...
  • Page 35 USB connector. If the software feature key is not preinstalled in the dongle, insert the key in to the software feature slot in the dongle. Copyright © 2007-2008, Nortel Networks Installing the Nortel software feature dongle 35 Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 36 (page Figure 11 Installing the software feature key Remove the front protection cover from the dongle. Copyright © 2007-2008, Nortel Networks 36). Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008...
  • Page 37 Plug the dongle in to USB port 0, the bottom USB connector, on the rear panel of the server. What is next? Continue with Copyright © 2007-2008, Nortel Networks Installing the Nortel software feature dongle 37 Note: Due to system driver allocations, the dongle must be installed in USB port 0.
  • Page 38 38 Chapter 4 Installing the server and peripheral devices Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...

  • Page 39: Chapter 5 Connecting The Server To Power

    (E). Note: Nortel provides only AC power supply. The server works with a DC-to-AC converter, however, you must ensure the converter meets Copyright © 2007-2008, Nortel Networks DANGER Procedures involving electrical connections must be performed only by qualified personnel.

  • Page 40: Connecting The Server To Power

    CallPilot server and its associated peripherals. Power for these devices must be wired and fused independently of all other receptacles and referenced to the same ground as the PBX system. Copyright © 2007-2008, Nortel Networks 24). Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 41 Before you connect the server to the power source, review the following diagram and the warning that follows to ensure that all peripheral hardware devices are in place. Copyright © 2007-2008, Nortel Networks Connecting the server to power 41 Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 42 Figure 13 Example setup of 600r with peripherals To connect the 600r server to power Copyright © 2007-2008, Nortel Networks WARNING Risk of personal injury and risk of hardware failure You must connect the power outlets that are used by the CallPilot...
  • Page 43 Plug the other end into an approved wall receptacle or power bar. What is next? Proceed to the Installation and Configuration Task List (NN44200-306) for details. Copyright © 2007-2008, Nortel Networks Connecting the server to power 43 —End— Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...
  • Page 44 44 Chapter 5 Connecting the server to power Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...

  • Page 45: Chapter 6 Emc Emission Level Protection For The 600R Server

    Ferrite Core (TDK and part number ZCAT3035-1330) for the triple DS30X I/O cable (Nortel and part number NTRH2014E6), at each end of the cable. Copyright © 2007-2008, Nortel Networks CAUTION The ferrite cores are preinstalled on the provided cable. It is not your responsibility to attach these ferrite cores to these cables.
  • Page 46 Ferrite cores secured to an external cable The ferrite cores are secured to the appropriate cable with plastic enclosure clips. Tie wraps are added to the cable loop. Copyright © 2007-2008, Nortel Networks Ferrites Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard...

  • Page 47: Index

    21 COM1 connection, description 19 Communication Server 1000, CallPilot network setup 17 connectivity ELAN 18 Copyright © 2007-2008, Nortel Networks Nortel server subnet 18 remote access 19 Customer LAN CLAN 33 DC power input 29 devices, peripheral 19...
  • Page 48 28 power connecting server to 42 grounding, requirement 42 protocols, supported network 18 rear panel, description 15, 28 remote access connectivity 19 Copyright © 2007-2008, Nortel Networks serial number 34 server 24 connections establishing 37 power 37 cover...
  • Page 49 Index 49 warnings, conventions 11 Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...
  • Page 50 50 Index Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks...
  • Page 52 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. *Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. *Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

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