When The Internal Number You Have Called Is Busy; Priority Call; Making A Priority Call; Giving A Telephone The Ability To Make Priority Calls - Northern Telecom Compact ICS 4.0 Manual

When the internal number you have called is busy

Priority Call

If you get a busy signal or a Do Not Disturb message when you
call someone in your office, you can interrupt them. Use this
feature for urgent calls only.
Tip -
For more information on Hunt Groups see ''Programming
Hunt Groups'' on page 147.
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Making a priority call

1. Press
2. Wait for a connection, then speak.
A person who receives a priority call while on another call has
eight seconds to accept or block the call. For information on
blocking calls see ''Stopping calls'' on page 162. If the person
does nothing, the priority call feature puts their active call,
including conference parties, on Exclusive Hold and connects
your call.

Giving a telephone the ability to make priority calls

You need the programming template found at the front of this
guide. See ''Getting started with Norstar'' on page 1 for more
information.
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1. Press
2. Press
password).
P0881596 Issue 02
Priority calls cannot be made to Hunt Group DNs.
.
(the default System Coordinator
Making calls / 57
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Compact ICS 4.0 System Coordinator Guide