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Section 5: Troubleshooting
5.1
Power
5.1.1 Christie ACT Will Not Start
1. Check the Ready light that indicates it is powered and started up.
2. Check the status of the LEDs on Christie ACT. If there is no activity (READY not lit) then check the wall
circuit breaker to see if it's ON.
3. Is there a problem with the wall circuit breaker "tripping" OFF? Have a certified electrician investigate any
electrical problem.
4. If plugged into the AC convenience outlet inside a pedestal, make sure the corresponding breaker labeled
"Internal" is ON. This breaker is located on the side of the operator's side of the pedestal.
5.1.2 If Christie ACT Loses AC Power
Christie ACT DOES NOT have an internal battery to keep it running during a power interruption. If AC power
is interrupted, Christie ACT will abort the ongoing program and will reset to an OnDeviceStartup condition.
This system will re-initialize and all unsaved data will be lost.
5.1.3 Manually Resetting Christie ACT
This is accomplished by holding down buttons #1 and #5 together for 5 seconds. The CUE / READY
/ ERROR lights will flash ON when the reset has been triggered. The reset stops the Christie ACT
engine, reloads all scripts (devices, scripts, libraries, and buttons), starts the engine, and then calls any
user-defined OnUserReset actions defined in the Editor: Scripts tab.
5.1.4 Manually Resetting RS-232 IN Port
If you cannot connect to Christie ACT through Kore Librarian or HyperTerminal and you do now know the IP
address, press and hold buttons #1 and #8 on Christie ACT for 5 seconds or until the Cue and Error LEDs
blink. This sets serial communication to its default as indicated below. NOTE: If the buttons are released too
early, the cues that are associated with holding down these buttons will be triggered.
Port:
Baud:
Protocol:
Mode:
Flow Control:
If you have the Web UI open and you press and hold button #1 and #8 for 5 seconds, the Web UI will not
refresh the values displayed on the screen. You need to refresh the browser to see the update.
5-2
RS232 IN
115200
Christie Protocol
8N1
None
Christie ACT User Manual
020-100129-05 Rev. 1 (02-2010)
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