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Christie Terra User Manual

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User Manua l
020-102838-10
Terra
Terra User Manual
1
020-102838-10 Rev. 1 (05-2020)
Copyright
©
2020 Christie Digital Systems USA Inc. All rights reserved.

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  • Page 1 User Manua l 020-102838-10 Terra Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 2 The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.

  • Page 3: Agreement

    Agreement constitutes such an offer. You may request more information or a copy of such source code by contacting Christie at open.source@christiedigital.com. In conjunction with such request, provide the Christie Product Number, the Software version and the Product Serial Number (if applicable).

  • Page 4: Maintenance And Support

    No Warranties: The Software is provided “as is” and Christie makes no warranty of any kind with regard to the Software. Christie will not be liable for errors contained in the Software or in connection with the performance or use of the Software. Christie does not warrant that the Software is free from any defects or that it will operate uninterrupted.

  • Page 5: Termination

    Termination 1. Christie may terminate this Agreement at any time and for any reason. Christie may also terminate this Agreement if the Licensee breaches or is in default of any obligation of Licensee under this Agreement. Upon termination of this Agreement, the Licensee will immediately (i) cease using the Software and (ii) uninstall the Software from any personal computers, servers or other devices (to the extent it is installed thereon).
  • Page 6 China RoHS Compliance Information 关于中国《电子信息产品污染控制管理办法》的说明 • Environmentally Friendly Use Period 环保使用期限 The year number in the centre of the label indicates the Environmentally Friendly Use Period, which is required to mark on the electronic information product sold in China according to the China RoHS regulations.
  • Page 7 Taiwan RoHS Compliance Information 台灣限用物質含有情況標示 設備名稱：控制器 Equipment name 型號（型式）： SCO 100 EO Type designation(Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 Polyb 六價鉻 多溴聯苯 多溴二苯醚 Unit Lead Mercury Cadmium 鉛 汞 鎘 avalent rominated ybrominated chromium biphenyls diphenyl ethers (Pb) (Hg) (Cd)

  • Page 8: Table Of Contents

    Installing the Terra Manager ....................27 Updating the Controller Software using Terra Manager .............27 Working with Terra Manager ....................28 Logging in to the Terra Manager in Online Mode ..............28 Working in Offline Mode .......................29 Change Device Name in Offline Mode .................30 Swap a Device ........................31...
  • Page 9 Unlock the Service Account ....................89 Addressing Guidelines ..........................90 Multicast IP Addresses ......................90 IP Address ..........................90 Dynamic IP Address Assignment ..................90 Automatic IP Addressing ....................91 Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 10 Transmitters and Receivers Mounting Instructions ..................102 RS-232 Cabling ............................103 D-sub 9 Connector Pinout ....................103 RS-232 Maximum Cable Length ..................103 Index ..............................104 Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 11: About This Document

    About this Document This manual provides the details of features, functionality, setup, and operation for Terra systems using a Terra Controller. Document Conventions The following format conventions are used in this document to identify special information: Warning statements identify conditions or practices that could result in personal injury.

  • Page 12: Important Safeguards

    Unplug all power and power supply cords from the apparatus before servicing. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 13: Getting Started

    Getting Started The Terra solution is scalable to your needs. Use the following steps to help get started. Learn about the Terra’s features and capabilities. Product Overview, page Prepare the network for Terra multicast. Prepare Network for Terra Multicast, page...

  • Page 14: Product Overview

    Product Overview Christie Terra is an AV over IP solution enabling the transport, processing and control of audiovisual content, including 4K@60Hz video formats, over 10G Ethernet networks. Built on standardized SDVoE technology, Christie Terra provides unprecedented performance capabilities including the delivery of uncompressed, zero-frame latency, artifact-free video over readily available and affordable 10G components.

  • Page 15: Prepare Network For Terra Multicast

    − Setting up the Switch The most practical method for preparing a network for a Terra system is to use Layer 2 IGMP V2 Multicast management across one broadcast domain/VLAN. Non-IGMPv2 multicast management techniques are not supported for use with Terra.
  • Page 16 Prepare Network IGMP Fast-Leave Quick switching between sources when using multicast. Drop Unregistered Remove unnecessary traffic from the network. Multicast Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 17: Good Practices

    To help identify all the hardware during setup, it is helpful to easily view the MAC address and IP address of each device. Use an easily-removal sticker or tape for this purpose. Use Terra Manager to export a list of devices to print the addresses for all discovered devices. Refer to Devices Setup Subpage: Saving a List of Devices, page 42.

  • Page 18: Install And Setup

    Install and Setup Refer to the Install and Setup manuals for installation and setup instructions: • Terra Controller Installation and Setup Manual (020-102804-nn) Terra Transmitters and Receivers Setup and Installation Guide (020-102814-nn) • Transmitter and Receiver Ports and Status Indicators...

  • Page 19: Terra Controller Ports And Status Indicators

    System Configuration and Setup Follow these steps to ensure proper device discovery on the network. Connecting a computer To interact with the Terra system, you must connect a computer to the same LAN and the same subnet address as the controller. Computer Requirements A computer used to access the Terra system requires the following: •...

  • Page 20: Connecting The Controller To The Network

    Use of static IP addresses also reduces the amount of DHCP/DNS network traffic resulting in greater efficiency. A compromise that can be used when network policies dictate use of DHCP addressing is to reserve a block of static IP addresses for use with Terra Transmitters and Receivers and other AV devices.

  • Page 21: Resetting Txs And Rxs To Factory Defaults

    3. While continuing to hold the button in, plug in the device to power on the unit. Continue holding the button until both the RX/TX LEDs flash green. This may take 20-30 seconds. 4. Release the button. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 22: Terra Startup Assistant

    Terra Startup Assistant If you are using a Controller, using the Terra Startup Assistant is a mandatory step for setting up your Controller. The Terra Startup Assistant is available from the Terra Manager Sign In page. To configure a controller, you need to connect the controller to a management PC (or other Windows- based device) and all associated devices to the same LAN.

  • Page 23: Configure A New Controller

    If no Controller is found, the second screen is not displayed. The software will continue to monitor for new connection. Exit the software if no new controller(s) are being added to the system, and use Terra Manager to connect to the existing Controller, configure a redundant Controller, configure devices, and setup the system.
  • Page 24 NTPServer Optional, used only when an NTP server is used for time. The IP address or server name for the NTP server. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 25: View And Delete Messages

    Contact support for assistance when a Controller is in this state. This tab provides options to help diagnose and resolve the problem. The diagnostic options on this tab should be used with the guidance of Christie support personnel. This page enables you to:...

  • Page 26: Update Controller Software

    Reset the Controller (Restore to Initial State) The reset controller options on the Global page and on the Diagnostics tab in Terra Startup Assistant should be used to restore your system to the default factory settings when all other recovery efforts have failed.

  • Page 27: Terra Manager

    The versions of the controller and Terra Manager must match to use Terra Manager. 1. Download the desired Terra Manager software to your device that is connected to the same network as the Terra Controller. 2. Launch Terra Manager. If there is a mismatch between the Controller software and Terra Manager software, a dialog is displayed requesting a confirmation to update the software version on the controller.

  • Page 28: Working With Terra Manager

    5. Click Ok. When the update is complete, log in to connect to the Controller. Working with Terra Manager There are two modes that can be used with Terra Manager – online and offline. When using online mode, you connect to a controller to immediately configure and use Terra Manager. Refer to...

  • Page 29: Working In Offline Mode

    Controller. How to create a configuration without being connected to a Controller: 1. To display the Sign In page, launch Terra Manager software by clicking on the TerraManager.exe file.

  • Page 30: Change Device Name In Offline Mode

    Delete a Device page 17. Repeat steps 15-16 for each device you want to delete. 18. Use Terra Manager to create a backup of the configuration you created using the Backup Configuration option on the Global page. Refer to Backup the System, page 80.

  • Page 31: Swap A Device

    For security policies, the password for the default user account (service) must be changed the first time Terra Manager connects to a network, or when updating to software version 1.3 or later. 1. Login into Terra Manager using the default account (User Name: service; Password: service).The following dialog is displayed.

  • Page 32: Configuration Page

    • Displays Subpage: Create a New Display or Display Array Create a display or a display array for each cluster of displays that will be used with Terra: 1. Navigate to Configuration Page  Displays Subpage. 2. To create a new Display Array, click Create Display Array.
  • Page 33 Resolution Format The format including the resolution and frame rate for (Factory) the displays in the display array. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 34 4. Click Create. To delete an existing display array, click the in the upper right corner of the display array. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 35 The Display Array details are collapsed by default. To expand the details of a display array, click the blue caret. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 36 Receiver to open the properties panel. Click on an editable field in the Receiver’s Properties panel and make your changes. Click Change to save the changes. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 37 Connected to a stream but not actually streaming. Only subscribing Stream is being removed. Unsubscribing Resolution Resolution of the device. Refresh Rate The display refresh rate in Hz. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 38 From the Displays subpage on the Configuration page, click the (in the upper right corner) associated with the display array you want to delete. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 39 Use the Zoom tool to change the visible view of the display array. When a Receiver is assigned to a Display Array, it is removed from the list of available receivers. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 40: Configuration Page Devices Setup Subpage

    LEDs for selected transmitters or receivers, hardware settings, firmware settings, and groups. See Devices Tabs (page 45) for more details. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 41 The user-defined device name (default is the MAC address). IP address for the device. USB IP IP address for the USB. Address Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 42 Devices Setup Subpage: Device Action Menu On this subpage, a device action menu is associated with each device. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 43 The tabs on the bottom of the page are available. 3. Click the Device Action menu associated with the device. 4. Click Copy Configuration. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 44 The Paste configuration message is displayed next to all devices that are the same type as the device that was copied. 7. Click Paste. Respond to the confirmation prompt. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 45 The device properties are available on the tabs on the bottom of the Devices page. Some properties are editable, and some are informational only. Devices Setup Subpage Network Tab (TX and RX) Use to set network settings. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 46 Disables the SWITCH video input button. Blank (not Not functional. Reserved for future use. Currently not assigned to any feature. labeled) button Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 47 Hardware Tab (TX and RX): Delete a Device  When a device is discovered, Terra keeps track of it. If a device fails, is no longer needed, or is moved from the Terra network, the device can be deleted. To remove one or more devices from the list a devices: 1.
  • Page 48 Refer to Operation Mode page for additional group features. Devices Setup Subpage Audio Subpage (TX)  Use to configure the path of the analog input mode for selected transmitters. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 49: Configuration Page Edid Subpage (Tx)

    Terra Manager Configuration Page EDID Subpage (TX) Terra supports a variety of resolutions and formats. The Extended Display Identification Data (EDID) file identifies the resolution, format, and refresh rate supported by the connected displays, as well as a preferred resolution and refresh rate.
  • Page 50 Hint: You can multi-select (group-select) receivers to configure more than one device. 4. Select the Audio Output Mode from the dropdown list. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 51: Configuration Page Rs-232 Subpage (Tx And Rx)

    5. To save changes, click Save associated with the receiver(s) or click Save all if multiple receivers are selected. Configuration Page RS-232 Subpage (TX and RX) Use this subpage to modify the RS232 port settings for devices. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 52: Configuration Page Usb Subpage (Tx And Rx)

    Configuration Page USB Subpage (TX and RX) Use this subpage to view and set the USB filter to allow or block data from specific USB devices. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 53: Configuration Page Devices Summary

    This subpage displays a summary of settings and current status for all devices. If a device is selected, additional information is displayed for the selected device at the bottom of the page. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 54: Operation Mode Page

    By default, existing Display Arrays are listed in a compressed view. To expand the view, click the blue caret associated with the display array. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 55 Terra Manager Use the up and down arrows on the left side of the page to manually sort the Display Arrays. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 56: Terra Window Id Conventions

    Add and manage tags for Display Arrays. Edit the Display Arrays properties. • Route sources to displays. • • Create layouts that can be recalled using Terra Manager or an external control system. Add layouts to groups. • Add Transmitters to groups. • •...
  • Page 57 Windows # 3 and 4 take a higher window priority over 5 and 6, although 5 and 6 have a higher vertical pixel position because multiview sources are all grouped together as one source group. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 58: Operation Mode: Create A Layout On A Display Or Display Array

    Transmitter and drag it to the desired location in the Display Array. When a source is dragged onto a tile of the Display Array, the source fills the window initially. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 59 Use the Multiview feature to have more than one source in one tile in the Display Array. 6. Repeat the above step for each source you want to add to the layout. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 60 To create a new group: 1. From the Transmitters or Layouts tab on the Operation Mode page, click New on the left panel. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 61 Type a new group name in the New Group field. 4. Click OK. The selected item is now avaiable in the specified goup. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 62 To save the items to a new group, select a group to move the items to and click Delete Folder, move Content. b. To delete the group and the items in the group, click Delete Folder and Content. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 63: Searching Groups

    2. Using the check boxes associated with the layouts, select two or more layouts from the layout list. 3. Type a name for the Master Layout. 4. Click Create. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 64: Viewing/Editing A Master Layout

    The Master Layout is displayed in the Master Layout list. Viewing/Editing a Master Layout To view/edit the layouts in a Master Layout: 1. Navigate to Operation Mode Layouts. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 65: Deleting A Master Layout

    4. Optionally, click Remove to remove a layout from the Master Layout. Deleting a Master Layout 1. Navigate to Operation Mode Layouts. 2. Click the caret associated with the Master Layout name. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 66: Clear A Master Layout From The Display Arrays

    1. From the Operation Mode page, click the caret associated with the Transmitter. 2. Select the desired check boxes to add additional data streams. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 67: Operation Mode: Clearing Additional Data Streams

    To clear a specific stream only click the X associated with the stream in the Display Array Properties panel; or hover over the icon representing the stream to clear and click the red X. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 68: Starting Or Stopping Video Streams

    Toggle the stop/start button to stop and start a selected video and enabled streams. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 69: Operation Mode: Create A Multiview Layout

    • same source on multiple multiview layouts at different window sizes is not supported. Terra Manager provides a warning but doesn’t prevent users from proceeding when attempting • to add a Transmitter that is already used in a multiview layout. The outcome may result in undesirable image artifacts due to bandwidth oversubscription.
  • Page 70 Use EDID files in Transmitters to display the source at 1080p where it is practical. • • Identify UHD and 4K 50/60 sources and displays in the Terra system configuration and acknowledge operating restrictions for multiview mode. • Up to 32 images can be used in multiview mode if all images are presented adjacent to each other in a grid;...
  • Page 71 4. Drag one or more sources into the Multiview array. Select the Snap checkbox to help position the sources within the nearest boundaries. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 72 The Multiview area is shown as a checkerboard pattern of dark gray and black. Sources on a Multiview area are shown as light grey. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 73: Operation Mode: Transmitter Properties

    The caret toggles between showing/hiding the basic properties. The show more/show less toggles between basic and advanced properties. Basic Properties Advanced Properties Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 74 Terra Manager Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 75 Device Status Displays the status of the HDCP support set on the Input tab HDCP Support (Configuration  Devices Setup). Copy protection for the source. Not set in Terra manager, setting HDCP Protected is obtained from the source. False = disabled.

  • Page 76: Operation Mode: Organizing Layouts And Sources

    8-channels. Channels Sampling frequency in Hz (32KHz, 44.1kHz, 48kHz, 88.2kHz, Sampling 96kHz, 176.4kHz, or 192 kHz). Not set in Terra manager, Frequency encoding type is a function of the source. Audio Encoding type: LPCM, HBR. Not set in Terra manager, Encoding Type setting is obtained from the source.

  • Page 77: Global Page

    Set date and time • • Shutdown/power off the Controller Restart the Controller • Factory set the controller (requires re-entry of account password) • Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 78 Not all options are available when working in offline mode. To configure or update global setting for the system, click the Global tab in the main navigation area. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 79: Configure Controller Settings

    Terra Manager Configure Controller Settings The Controller settings can be updated on the Global page. Terra Startup The Terra Startup Assistant should be used to initially configure the Controller. Refer to Assistant , page 1. Navigate to the Global page.

  • Page 80: Set Date And Time

    The Backup Configuration option creates a .TBF file that backups the configuration for Transmitters, Receivers, Display Arrays, layouts, users, and Terra Manager global settings on the controller. Best practice is to create backups regularly. If your configuration is changing often,...

  • Page 81: Restore The System

    1. Navigate to the Global page. 2. Click Backup Configuration. 3. Browse to the location you want to store the backup file. 4. Type a file name. The file name defaults to Terra-Configuration.tbf. 5. Click Save. Restore the System You should restore your system configuration when a problem occurs and the system needs to be restored.

  • Page 82: Reset Controller

    3. Browse to the location of the backup file. 4. Select the desired backup file name. 5. Click Save. 6. Log back into Terra Manager software after the Controller restarts. Reset Controller The Reset Controller options should be used to reset the system configuration when all other recovery efforts have failed.

  • Page 83: How To Activate Managed Devices Key

    How to Activate Managed Devices Key Controllers are shipped with a key for 24 devices (TX/RX). If your configuration has more than 24 devices, you need to purchase an upgrade. Contact your Christie Sales Representative to review your system design and obtain an upgrade.
  • Page 84 Support personnel will send you a key file. (two keys – one for the backup controller) 4. From the Terra Manager Global page, click Upload Managed Devices Key and browse to the file you received from Support personnel and click Open.

  • Page 85: Enable Remote Control To Terra

    5. Optionally, repeat the above steps for any Redundant Controller. Enable Remote Control to Terra Use the External Control settings on the Global page to enable remote access to Terra API and web browser(s) by one or more of the following services: •...
  • Page 86 Terra Manager Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 87: Users Page

    Administrators have access to all features. Users have access to the Displays tab and are able only to apply layouts and drag sources to existing Display Arrays. 4. Click Create. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 88: Password Management

    Password Management The following rules apply to passwords: • The password for the default user account (service) must be changed the first time Terra Manager connects to a network, or when updating to software version 1.3 or later • Passwords cannot contain spaces.

  • Page 89: Unlock The Service Account

    The OLED display on the front of the Controller displays Password Reset for 10 seconds. 3. Disconnect the keyboard. 4. Login to Terra Manager and reset the default password for the service account. Refer to Change Password for Service (Default) Account, page 31.

  • Page 90: Addressing Guidelines

    IP address assigned automatically. For this to work, a DHCP server has to be present and connected either directly to the 10G network switch or connected to one of the Terra devices over the 1G network port.

  • Page 91: Automatic Ip Addressing

    Addressing Automatic IP Addressing If Terra devices are enabled to receive IP addresses from a DHCP server but there is no DHCP server present, each Transmitters and Receivers device will automatically assign itself an IP address in the 169.254.X.X range with subnet mask of 255.255.0.0 using Automatic Private IP addressing (APIPA scheme).

  • Page 92: Switching Modes

    This mode is the lowest latency solution available in Terra. When in Genlock mode, the RX outputs the HDMI video and audio in the exact same format as received by the TX connected to the source.

  • Page 93: Videowall Modes

    The individual displays are not locked to the source, and latency is a variable. Up to 1 frame of screen tearing can occur. Fast Switch Wall mode should be used with low refresh, relatively static content. • Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 94: Video Switching Modes Summary

    Fast Switch • Use in low refresh, Seamless <120 microseconds 16.7ms Wall relatively static content • Produces quickest switching experience between sources Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 95: Reference Information

    Importing Device IP Configuration The Import button on the Terra Startup Assistant can be used to import IP configuration. The file can be created by using the Export button or by creating a new file. The format of the import is exactly as...

  • Page 96: Protocol Ports

    The table below lists port numbers used by Terra. These ports must not be used by other services on the same host as the Terra Controller and must not be blocked by firewall rules. In the case of the UDP ports, also ensure that these port numbers are not in use by other applications on your network as some data is sent to broadcast IP addresses on those ports.

  • Page 97: Rgmii Usb 2.0 Interface

    3.5 mm Stereo Mini-jack IR Receiver Head IR Signal B Ring IR Signal +5V Signal A Tip Power Ground C Sleeve Sleeve Stereo Mini Jack Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 98: Hdcp

    The IR receiver will strip the carrier before it is transported and then the IR transmitter will add a fixed 38 KHz signal carrier. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 99: Specifications

    Specifications Due to continuing research, specifications are subject to change without notice. The latest specifications are available on the Christie website at http://bit.ly/TerraDownloads. Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 100: Sample Applications

    Sample Applications In the following illustrations the Terra Transmitter is represented as SDVoE TX and the Terra Receiver is represented as SDVoE RX. Application 1: AV Signal Extension Application 2: AV Switching Solutions Application 3: KVM Switching Solutions Terra User Manual 020-102838-10 Rev.
  • Page 101 Sample Applications Application 4: Videowall Application 5: Multiview Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 102: Transmitters And Receivers Mounting Instructions

    Terra Transmitter or Terra Receiver units. The TXO / RXO Under Table Mount (166-112105-01) is for securing Terra Transmitters (Terra TXO 102 SO) and Terra Receivers (RXO 101 SO ) under tables or other surfaces parallel to the ground. Terra User Manual 020-102838-10 Rev.

  • Page 103: Rs-232 Cabling

    The table below contains some guidelines: Baud rate Maximum range / cable length 19200 50ft 9600 500ft 4800 1000ft 2400 3000ft Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

  • Page 104: Index

    Devices Setup subpage, 40 MAC address, 17 copy configuration, 43 managed devices key, 83 Devices Summary, 53 master layouts, 63 Devices tabs messages, 25 Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 105 88 safety, 12 Users sample applications, 100 add, 87 save list, 42 Users page, 87 Service account videowall specifications, 95 unlock, 89 Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.
  • Page 106 Index Terra User Manual 020-102838-10 Rev. 1 (05-2020) Copyright © 2020 Christie Digital Systems USA Inc. All rights reserved.

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