Obtaining The Branch Gateway Serial Number; Downloading Software From Plds - Avaya G450 Manual

• A laptop computer running Windows XP or newer, with a serial port recognized by the
operating system on the laptop. If the port is recognized, it is listed by the Device Manager.
• A modem to connect to the Branch Gateway to enable dial-in configuration. Use a serial
modem (Multitech MultiModem ZBA MT5634ZBA-V-V92) or a USB modem (see USB
modems supported by the Branch Gateway).

Obtaining the Branch Gateway serial number

You can see the serial number sticker on the back of the Branch Gateway chassis. The service
technician must visit the customer site, if the unit is delivered directly to the customer cannot
access the http://rfa.avaya.com
Obtaining the Branch Gateway serial number
About this task
Look for the serial number sticker on the back of the Branch Gateway chassis, if the unit is
delivered directly to the customer and you will not have phone or LAN line access from the
customer site to access the

Downloading software from PLDS

Procedure
1. In your web browser, type
2. On the PLDS website, enter your Login ID and password.
3. On the Home page, select Assets.
4. Select View Downloads.
5. Click the search icon (
6. In the Search Companies dialog box, do the following:
a. In the %Name field, type Avaya or the Partner company name.
b. Click Search Companies.
c. Locate the correct entry and click the Select link.
7. Search for the available downloads by using one of the following:
• In Download Pub ID, type the download pub ID.
• In the Application field, click the application name.
8. Click Search Downloads.
9. Scroll down to the entry for the download file, and click the Download link.
October 2019
website.
http://rfa.avaya.com website.
http://plds.avaya.com
) for Company Name.
Deploying and Upgrading Avaya G450 Branch Gateway
Comments on this document? infodev@avaya.com
to go to the Avaya PLDS website.
Before going to site
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