Failure Scenarios And Repair Actions; Upgrade Considerations - Avaya G450 Manual

Upgrading IP phone configuration and firmware files

Failure scenarios and repair actions

There are various configuration related problems which will cause the upgrade to fail. The
scenarios can be repaired by readjusting the downloading or configuration settings.
Table 12: Failure scenarios and repair actions
Problem
"Free Application Memory is xxx
MB. Use show application-
memory for more details"
"Application Memory reached its
limits. Sniffer and TFTP server
application memory sizes restore
to defaults"
Cannot download file to Gateway
"Not enough memory in RAM"
"Not enough memory in NVRAM"
"File already Exists in other Bank"
"TFTP - General failure"
"Can't start upload operation.
Wrong operation parameters or
other operation already in
progress, please try again"

Upgrade considerations

• Configuration files, such as upgrade script and setting files, are copied to the phone
configuration banks in NVRAM, while phone images are stored in RAM
October 2019
Possible cause
You tried to configure more memory
than is available in the main bank.
You tried to download configuration
files after configuring the total
memory allocations for applications
and Sniffer to more than 12 Mb in
the startup configuration and
performing a reset.
The remote file is larger than the
available RAM.
The remote file is larger than the
available NVRAM.
You tried to download the same file
to more than one bank.
File name or path incorrect
You are trying to upload a file from
an empty bank.
Deploying and Upgrading Avaya G450 Branch Gateway
Comments on this document? infodev@avaya.com
Action
Re-adjust the allocation of
memory between the Sniffer
cache application and the
TFTP server. Be sure the
Sniffer allocation is not needed
for trouble shooting.
None. The memory allocations
are set to the default values.
See the specific error message
you receive.
Free more space in the RAM
using the erase phone-
script or erase phone-
image command.
Free space in the NVRAM
using the erase phone-
script command.
None. You cannot load two
files with the same file name to
more than one bank.
Check the file name and path.
Upload from a different bank.
Download a file to the bank.
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