Advanced - Axis A1601 User Manual

Network door controller
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AXIS A1601 Network Door Controller
System options
See also Troubleshooting on page 33.
System Overview
To get an overview of the Axis product's status and settings, go to Setup > Additional Controller Configuration > System Options
> Support > System Overview. Information that can be found here includes firmware version, IP address, network and security
settings, event settings, and recent log items.
Logs & Reports
The Setup > Additional Controller Configuration > System Options > Support > Logs & Reports page generates logs and reports
useful for system analysis and troubleshooting. If contacting Axis Support, please provide a server report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The access log can also be configured to list all connections to the
product (see below).
View Server Report - Provides information about the product status in a pop-up window. The access log is automatically included
in the server report.
Download Server Report - Creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include
snapshot from Live View option to include a snapshot of the product's Live View. The .zip file should always be included when
contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the system and access logs are set under Setup > Additional Controller Configuration > System Options
> Support > Logs & Reports > Configuration. The access log can be configured to list all connections to the product (select
Critical, Warnings & Info).

Advanced

Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE
TICE
NO
NO
TICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to Setup > Additional Controller Configuration > System Options > Advanced > Scripting. If a
script causes problems, reset the product to its factory default settings, see page 33.
For more information, see www.axis.com/developer
File Upload
Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to
Setup > Additional Controller Configuration > System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (administrator) for the uploaded file.
32

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