Reset To Factory Default Settings; How To Check The Current Firmware; How To Upgrade The Firmware - Axis A1601 User Manual

AXIS A1601 Network Door Controller
Troubleshooting
Troubleshooting
If you can't find what you're looking for here, try the troubleshooting section at axis.com/support.

Reset to factory default settings

Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 5 .
3. Keep the control button pressed for 25 seconds until the status LED indicator turns amber for the second time.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools, assign an IP address, set the password, and access the product.
It is also possible to reset parameters to factory default through the web interface. Go to Setup > Additional Controller
Configuration > Setup > System Options > Maintenance and click Default.

How to check the current firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
The current firmware version in the Axis product is displayed in the Overview page.

How to upgrade the firmware

Important
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the
new firmware) although this is not guaranteed by Axis Communications AB.
• If you install a previous firmware version, you need to restore the product to factory default settings afterwards.
Note
• After the upgrade process has completed, the product restarts automatically. If you restart the product manually after
the upgrade, wait 5 minutes even if you suspect that the upgrade has failed.
• Because the database of users, groups, credentials, and other data are updated after a firmware upgrade, the first start-up
could take a few minutes to complete. The time required is dependent on the amount of data.
• When you upgrade the Axis product with the latest firmware, the product receives the latest functionality available. Always
read the upgrade instructions and release notes available with each new release before upgrading the firmware.
1. Download the latest firmware file to your computer, available free of charge at www.axis.com/support
2. Go to Setup > Additional Controller Configuration > System Options > Maintenance in the product's webpages.
3. Under Upgrade Server, click Choose file and locate the file on your computer.
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