Chapter 6. Enabling Protectier Ras Functions; Ras Prerequisites - IBM TS7650 Installation Roadmap Manual

Chapter 6. Enabling ProtecTIER RAS functions

The topics in this chapter describe how to configure ProtecTIER RAS on the
ProtecTIER system.
ProtecTIER RAS was installed during manufacturing. However, it must be
configured according to the instructions provided in this chapter to enable the
TS7650 Appliance servers to interact with the TSSC for Call Home, log collection,
and system health monitoring.
TS7600 products depend on RAS to gather logs at the time of the failure and send
a call home packet. When RAS is not installed, the customer must call 1(800) IBM
SERV (in North America, only), or visit http://www.ibm.com/planetwide, to
obtain hardware support.
The RAS configuration procedure performs the following tasks:
v Sets up the TSSC network (172.31.1.xxx) for the servers and their IMM web
v Collects machine properties for the machine reported product data (MRPD) from
Additional disaster recovery information to assist the customer in restoration is
available in the IBM System Storage ProtecTIER User's Guide for Enterprise Edition
and Appliance Edition, IBM form number GA32-0922, located on the IBM System
Storage TS7650 with ProtecTIER Publications CD.

RAS prerequisites

This topic describes how to prepare ProtecTIER system for configuration of RAS on
the ProtecTIER server or servers.
About this task
You must ensure that the ProtecTIER system meets all prerequisites before starting
RAS configuration.
Procedure
To verify that the following prerequisites are met before starting RAS
configuration:
1. Confirm that the customer has completed the following worksheets:
© Copyright IBM Corp. 2011
interfaces.
the system, and requests system and customer information from the IBM service
representative performing the installation
v Appendix A, "Company information worksheet," on page 139
v Appendix B, "IP address worksheet," on page 143
If the worksheets are incomplete, ask the customer to complete them while you
perform steps 2 on page 86 through 4 on page 86. The worksheets must be
complete before you can proceed to step 5 on page 86. For additional
information, refer to the IBM System Storage TS3000 System Console (TSSC)
Maintenance Information that is provided on the publications CD-ROM in
theTS7650 Appliance ship group.
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