Websites - IBM TS7650 Installation Roadmap Manual

v Either machine type and model (3958 AP1 server) or software identifier. The
v Either the serial numbers of the components or your proof of purchase.
v Description of the problem.
v Exact wording of any error messages.
v Hardware and software configuration information
If possible, have access to your computer when you call.
In the U.S.A. and Canada, these services are available 24 hours a day, 7 days a
week. In the UK, these services are available Monday through Friday, from 9:00
a.m. to 6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing
representative.

Websites

This topic lists additional websites containing useful information regarding
installation of the TS7650 Appliance, ProtecTIER V3.1.8.
The most up-to-date information about your product, including documentation
and the most recent downloads, can be found at the following websites:
v Information centers for the product:
v The translated publications for this product are included with the product. These
v You can order publications through the IBM Publications Ordering System at the
v Access installation and technical support information on the Web at:
v For DS4000
v The IBM website for independent software vendor (ISV) support is:
v The Interoperability Matrix website can be found at:
v For the latest information about SAN switches and directors, go to the following
v For the latest information about operating system and HBA support, clustering
xxii
IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide
software identifier can be either the product name (TS7650) or the Product
Identification (PID) number.
– IBM System Storage ProtecTIER TS7650 Customer Information Center
– IBM System Storage ProtecTIER TS7610 and TS7650 Combined Service
Information Center
documents and product specification sheets are also available from the following
website:
http://www-947.ibm.com/systems/support/storage/
following website:
http://www-05.ibm.com/e-business/linkweb/public/applications/publications/
cgibin/pbi.cgi/
http://www.ibm.com/support/us/
®
information, go to the following website:
http://www-947.ibm.com/systems/support/storage/disk/
http://www-03.ibm.com/servers/storage/tape/resource-library.html
http://www-947.ibm.com/systems/support/storage/
website:
http://www-03.ibm.com/servers/storage/san
support, SAN fabric support, and Storage Manager feature support, see the
DS4000 Interoperability Matrix at the following website:
http://www-03.ibm.com/servers/storage/disk/ds4000/interop-matrix.html