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Suggestions:
a.
Make sure the operating system on server supports USB devices.
b.
Make sure the system has been installed with correct USB device driver.
c.
Power off the server, and then power on again to test.
d.
Check whether the USB device is normal when connected to other hosts.
e.
If the USB device is normal when connected to other hosts, the server may be abnormal:
please contact Inspur customer service.
f.
If the USB device turns out to be abnormal when connecting to other hosts, please replace
the USB device.
6.2 Software Problems
1) System installation problems
Description:
It fails to load the RAID driver or to create partitions larger than 2T during
system installation, C disk utilization is too large, and other problems.
Suggestions:
a.
If it fails to load the driver during system installation, check the RAID driver's version,
please visit Inspur website (http://www.inspur.com) to download the correct RAID driver.
For some RAID drivers, it needs to load several times.
b.
If it fails to create 2T partitions, check BIOS Advance -> CSM Configuration-> Boot option
filter, enable the UEFI option, and select UEFI mode to boot the system. It needs to enter
the CMD command line to change the HDD format to GPT, and then partitions larger than
2T can be created.
c.
If the C disk utilization is too large after system installation, open Computer Property->
Advanced System Property-> Advanced-> Performance-> Settings-> Change Virtual Memory,
turn down the virtual memory or allocate the virtual memory to other partitions.
d.
If above operations could not resolve the problem, please contact Inspur customer
service.
2) The memory capacity is abnormal
Description:
The memory capacity displayed in the OS and the physical memory capacity are
inconsistent.
Suggestions:
a.
Check the OS version, the supported memory capacity varies with the version of Windows
Common Faults, Diagnosis and Troubleshooting
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