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Inspur OS Installation Manual

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Inspur Server
OS Installation Guide
Document Version: V2.3
Release Date: January 19, 2022

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Summary of Contents for Inspur OS

  • Page 1 Inspur Server OS Installation Guide Document Version: V2.3 Release Date: January 19, 2022...
  • Page 2 The purchased products, services and features shall be bound by the contract made between Inspur and the customer. All or part of the products, services and features described herein may not be within your purchase or usage scope. The information in this document is subject to change without notice.
  • Page 3 The logos and name copyrights of software and hardware mentioned in this  manual belong to their respective holders. "We" or "us" refers to Inspur Electronic Information Industry Co., Ltd. We reserve the final right to interpret the statements above. Technical Support...
  • Page 4 Foreword Abstract This guide helps users to gain a good understanding of installation, application and cautions of the Inspur server OS. Target Audience The guide is intended for: • Technical support engineers • Product maintenance engineers It is recommended that server installation, configuration, and maintenance is performed by experienced technicians only.
  • Page 5 Revision History Version Date Description of Changes V1.0 2021/03/24 Initial release V2.0 2021/04/30 Added the content related to Whitley platform Updated the symbols and optimized the V2.1 2021/06/30 document format Added the VMware installation method  V2.2 2021/10/08 Added notes about the CentOS ...

  • Page 6: Table Of Contents

    Installing the OS (Windows Server 2016) ............20 Installing the OS (VMware ESXi 7.0 Update 1) ..........29 Installing an OS via BMC (for Whitley/Cedar Island Platform) ....50 Preparing the Installation Image..............50 Logging in to the BMC Web GUI ..............50 Configuring the RAID Arrays (UEFI Mode) ............
  • Page 7 Installing the OS (RHEL 8.3) ................72 Installing the OS (VMware ESXi 6.7 Update 3) ..........84 Installing an OS via a USB Flash Drive/CD-ROM (for Purley Platform) ..102 Preparing the Installation Image..............102 Configuring the RAID Arrays (UEFI Mode) ............ 102 6.2.1...
  • Page 8 10.5 Changing the Linux System Log Levels............257 10.6 Disabling the Screen Saver ................. 258 10.7 Deploying and Verifying the Fault Locating Tools on Linux ......259 10.8 Troubleshooting ..................259 10.8.1 An Unknown Error Reported during the RHEL 7.4 OS Installation ..259...
  • Page 9 10.8.2 An Error Reported during the Windows Server 2016 OS Installation . 261 10.8.3 Error “COMRESET failed” Reported during the RHEL 7.4 OS Installation ......................262 10.8.4 Entering the Dracut CLI during the RHEL 7 OS Installation ....262 11 How to Obtain Help ................264 11.1 Preparations before Contacting Inspur ............

  • Page 10: Installation Introduction

    ROM in the physical CD-ROM drive through the virtual console. See Logging in to the BMC Web GUI for details. When logging in to the server through a local KVM (Keyboard, Video, and  Mouse), you can install the OS using an external CD-ROM or a USB flash drive.

  • Page 11: Installation Process

    Installation Process The following figure shows the installation process of the server OS. Figure 2-1 OS Installation Process...

  • Page 12: Selecting An Installation Method

    The OS installation methods and component drivers to be installed vary with the OS, RAID/SAS controller card or NIC card type. This chapter guides you on how to query OS versions compatible with the server from the Inspur official website and how to install the OS.
  • Page 13 Figure 3-1 Logging in to the Inspur Official Website Figure 3-2 Viewing Products Select a server and view the White Paper. NF5280M5 is used in this example. NF5280M5 Product Technical Select Inspur NF5280M5 > White Paper to view White Paper.pdf.
  • Page 14 Figure 3-3 Viewing the White Paper Identify compatible OS versions in the OS Compatibility List of the White Paper, as shown below. Figure 3-4 Compatible OS Versions Install the OS. Refer to the appropriate chapters for different installation methods: 4 Installing an OS via BMC (for Purley Platform)

  • Page 15: Installing An Os Via Bmc (For Purley Platform)

    Installing an OS via BMC (for Purley Platform) This chapter describes how to configure BIOS and RAID and install an OS via the BMC Web GUI. Operations such as installing drivers and compiling installation sources are not required during the installation.
  • Page 16 Figure 4-1 Server Mgmt...
  • Page 17 Figure 4-2 Configuration Address Source Figure 4-3 BMC IP Setting...
  • Page 18 Go to the BMC Web GUI. a. Open a browser and type the IP address (the configured BMC IP address) in the address bar. b. When you go to the BMC Web GUI, a security warning will be displayed. In this case, trust this screen by clicking Proceed to [the IP address] (unsafe), as shown below.

  • Page 19: Configuring The Raid Arrays (Legacy Mode)

    Configuring the RAID Arrays (Legacy Mode) This section demonstrates with the Inspur SAS3008IR card to guide you on how to configure RAID arrays. The Inspur SAS3008IR supports multiple RAID levels including RAID 0, 1, 1E, and 10. This section guides you on how to configure a RAID 1 array in the Legacy mode.
  • Page 20 Log in to the target server remotely via the BMC Web GUI, and select Hard Reset in Server Power Control, as shown below. Figure 4-7 Server Restart Click Console Redirection and wait for the server to enter the BIOS setup screen.
  • Page 21 Figure 4-9 Entering the BIOS c. On the BIOS setup screen, select Advanced > CSM Configuration, confirm that the Boot option filter is set to Legacy only, save the change and exit the BIOS, and then restart the server. Figure 4-10 Setting Legacy Only During POST, when the prompt Press Ctrl-C to Start AVAGO Config Utility appears, press <Ctrl>...
  • Page 22 Figure 4-11 SAS3008IR MPT3 BIOS Config Utility Screen Inspur SAS3008IR POST screen:  Figure 4-12 Inspur SAS3008IR POST Screen SAS3008IR Config Utility screen:  Figure 4-13 SAS3008IR Config Utility Screen...

  • Page 23: Creating A Raid Array (Raid 1 For Example)

    RAID controller card. The screen is shown below. Figure 4-14 Global Properties Screen 4.3.2 Creating a RAID Array (RAID 1 for example) This section guides you on how to create RAID arrays after entering the Inspur SAS3008IR Config Utility screen. Procedure: Select INSPUR 3008IR on the SAS3008IR Config Utility main screen, and press <Enter>...
  • Page 24 Select RAID Properties and press <Enter> to enter the Select New Volume Type screen. Figure 4-16 Select New Volume Type Screen Select Create RAID 1 Volume and press <Enter> to enter the Create New Volume screen which lists all the drives that can be added to the new RAID array.
  • Page 25 Press <->, <+> or the space key in the RAID Disk column to mark whether the drive needs to be added to the existing RAID array. It will be prompted that the data in the drive to be added to the RAID array will be lost, if any. Press <C> to continue adding the drive to the RAID array.
  • Page 26 After the creation is completed, you will be automatically redirected back to the Adapter Properties screen. Figure 4-20 Adapter Properties Screen To view the created RAID array, select RAID Properties, and you will see View Existing Volume at the top. Figure 4-21 View Existing Volume Option Select View Existing Volume and press <Enter>...

  • Page 27: Loading The Os Image

    Mount the CD-ROM or image. You can use either of the following methods depending on the medium. If you are using a CD-ROM, put the OS installation CD-ROM into the CD-ROM  drive and select the G drive as shown below.

  • Page 28: Selecting The Bios Boot Device

    Restart the system. Press <F11> via the KVM to enter the BIOS boot menu when you are prompted to press a hot key, and then select the BMC virtual CD-ROM device AMI Virtual CDROM0 1.00 to boot the system. If you are installing the OS in UEFI mode, select UEFI: AMI Virtual CDROM0 1.00.

  • Page 29: Installing The Os (Windows Server 2016)

    Figure 4-26 Selecting AMI Virtual CDROM0 1.00 Installing the OS (Windows Server 2016) This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 30 Figure 4-27 Setting the Language, Time and Keyboard Click Install now to start the OS installation.
  • Page 31 Figure 4-28 Clicking Install Now Select Windows Server 2016 Standard (Desktop Experience) and click Next.
  • Page 32 Figure 4-29 Selecting the OS Check I accept the license terms and click Next.
  • Page 33 Figure 4-30 Checking I Accept the License Terms Select Custom: Install Windows only (advanced). Figure 4-31 Selecting Custom: Install Windows Only (advanced)
  • Page 34 Select the destination drive to install the OS to. Figure 4-32 Selecting the Destination Drive Wait until the OS is successfully installed.
  • Page 35 Figure 4-33 Installing Windows After the installation is completed, the OS automatically restarts, and then you can set the password for the administrator account.
  • Page 36 Figure 4-34 Setting the Administrator Password Press <Ctrl>, <Alt> and <Delete> to go to the user login screen, and type the password to enter the OS.
  • Page 37 Figure 4-35 User Login Screen 10. Enter the desktop, and the installation is completed.

  • Page 38: Installing The Os (Vmware Esxi 7.0 Update 1)

    Firmware. Installing the OS (VMware ESXi 7.0 Update This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 39 This section demonstrates with the VMware ESXi 7.0 Update 1 OS. Procedure: Load the OS image to go to the initial setup screen. Wait for the loading to complete. Figure 4-37 Initial Setup Screen The welcome screen is displayed after the setup wizard is loaded successfully.
  • Page 40 Figure 4-38 Welcome Screen When the End User License Agreement (EULA) screen is displayed, press <F11> to accept and continue.
  • Page 41 Figure 4-39 End User License Agreement (EULA) Screen Wait for the wizard to automatically scan for available devices.
  • Page 42 Figure 4-40 Scanning for Available Devices Press <↑> or <↓> to select a drive where the OS is to be installed, and press <Enter> to continue.
  • Page 43 Figure 4-41 Selecting a Drive Press <↑> or <↓> to select a keyboard layout, and press <Enter> to continue.
  • Page 44 Figure 4-42 Selecting a Keyboard Layout Set the root password and press <Enter> to continue.
  • Page 45 Figure 4-43 Setting the Root Password Confirm the drive where the OS is to be installed and press <F11> to install the...
  • Page 46 Figure 4-44 Confirming the Installation Wait for the installation to complete.
  • Page 47 Figure 4-45 Installing ESXi 7.0.1 10. When the installation is completed, press <Enter> to reboot.
  • Page 48 Figure 4-46 Installation Complete Screen 11. Press <F2> on the following system UI management screen after the OS installation and reboot. Enter the login name and password on the Authentication Required screen according to the prompt to enter the System Customization screen, on which the network, SSH, Shell, and other functions are located.
  • Page 49 Figure 4-47 System UI Management Screen Figure 4-48 Authentication Required Screen...
  • Page 50 Figure 4-49 System Customization Screen 12. Press <↑> or <↓> to select Configure Management Network on the System Customization screen and press <Enter> to enter the Configure Management Network screen.
  • Page 51 Figure 4-50 Configure Management Network Screen 13. Select IPv4 Configuration to configure the management network. You can select Disable IPv4 configuration for management network, Use dynamic IPv4 address and network configuration or Set static IPv4 address and network configuration according to your application scenario.
  • Page 52 Figure 4-51 IPv4 Configuration Screen 14. Press <Enter> to save the configuration, and confirm whether to apply the changes according to the prompt.
  • Page 53 Figure 4-52 Confirming the Management Network Configuration 15. Return to the System Customization screen, select Restart Management Network, press <Enter> to restart, and press <F11> to confirm the restart.
  • Page 54 Figure 4-53 Selecting Restart Management Network Figure 4-54 Confirming the Management Network Restart...
  • Page 55 16. Select Troubleshooting Options in which you can enable or disable SSH and Shell. Figure 4-55 Selecting Troubleshooting Options 17. Select Enable ESXi Shell and Enable SSH respectively, and press <Enter> to enable or disable the functions. The current status of the function is displayed on the right side of the screen after selecting the configuration item.
  • Page 56 Figure 4-56 Configuring Shell and SSH 18. Select Restart Management Agents after Shell and SSH are configured, press <Enter> to restart, and press <F11> to confirm the restart according to the prompt to apply the configuration. After the restart is completed, press <Enter>...
  • Page 57 Figure 4-57 Selecting Restart Management Agents Figure 4-58 Confirming the Restart...
  • Page 58 Figure 4-59 Restart Completed After the OS is installed, check whether the existing driver versions match the server OS. If the driver versions do not match, install the drivers of the required versions. For detailed operations, see 8 Installing/Updating the Drivers and...

  • Page 59: Installing An Os Via Bmc (For Whitley/Cedar Island Platform)

    Installing an OS via BMC (for Whitley/Cedar Island Platform) This chapter describes how to configure BIOS and RAID and install an OS via the BMC Web GUI. During the installation process, you can load the RAID controller card driver to install the OS and the driver at one time.
  • Page 60 Figure 5-1 BMC IP Information Configure the IP address manually.  If the DHCP network environment is unavailable, connect the BMC management network port of the server to the LAN, and manually set the BMC IP address to a static IP address in the LAN. The procedure is as follows: a.
  • Page 61 Figure 5-2 Static BMC IP Setting d. Press <ESC> to send the settings to BMC, and select Yes and then Ok to complete the setting.
  • Page 62 Figure 5-3 Setting Completion Go to the BMC Web GUI. Open a browser and type the IP address (the configured BMC IP address) in the address bar. When you go to the BMC Web GUI, a security warning will be displayed. For Chrome and Firefox browsers, click Advanced and select Proceed to [the IP address] (unsafe).

  • Page 63: Configuring The Raid Arrays (Uefi Mode)

    This section demonstrates with the Inspur PM8204-2GB/4GB RAID controller card to guide you on how to configure RAID arrays. The Inspur PM8204 supports multiple RAID levels including RAID 0, 1, 5, 6, 10, 50, and 60. This section guides you on how...

  • Page 64: Logging In To The Configuration Screen

    For the RAID array configuration of different RAID controller cards, please refer to the corresponding Inspur server RAID controller card configuration manuals. 5.3.1 Logging in to the Configuration Screen Logging in to the RAID configuration screen requires a server restart, which will cause business interruption.
  • Page 65 If you select JViewer, you need to prepare the JRE environment (with Open  JDK 1.8 or above) in advance. For information on how to configure the JRE environment, see 9.3 Configuring the JRE Environment. Figure 5-8 Console Redirection Click Launch H5Viewer to launch the H5Viewer. ...
  • Page 66 Figure 5-10 Entering the BIOS c. On the BIOS setup screen, select Advanced > CSM Configuration, confirm that the Boot options are all set to UEFI, save the changes and exit the BIOS, and then restart the server.
  • Page 67 Figure 5-11 Setting the Boot Options Go to the RAID configuration screen. Enter the BIOS setup screen again, switch to the Advanced tab, select INSPUR 8204-4 GB from the RAID controller card list, and press <Enter>.
  • Page 68 Figure 5-12 Selecting INSPUR 8204-4 GB Figure 5-13 INSPUR 8204-4 GB Configuration Screen...

  • Page 69: Creating A Raid Array (Raid 5 For Example)

    5.3.2 Creating a RAID Array (RAID 5 for example) Procedure: On the main setup screen, select Array Configuration and press <Enter>. Figure 5-14 Selecting Array Configuration Select Create Array.
  • Page 70 Figure 5-15 Selecting Create Array Set the drives used to create the RAID array to Enabled. Figure 5-16 Setting the Drive to Enabled...
  • Page 71 Select Proceed to next Form. Figure 5-17 Selecting Proceed to Next Form Set RAID Level to RAID 5.
  • Page 72 Figure 5-18 Setting the RAID Level to RAID 5 Select Proceed to next Form to enter the configuration screen, and configure the required RAID information, such as the array name and stripe size. Then, select Submit Changes to save the changes.
  • Page 73 Figure 5-19 Selecting Submit Changes When you see Logical Drive Creation Successful, select Back to Main Menu to complete the RAID 5 array creation.

  • Page 74: Setting The Bios Time And Boot Device

    Figure 5-20 Selecting Back to Main Menu Setting the BIOS Time and Boot Device Procedure: Modify the BIOS time. Under the Main tab, select and modify System Date and System Time by using the arrow keys.
  • Page 75 Figure 5-21 Setting System Date Figure 5-22 Setting System Time...

  • Page 76: Loading The Os Image

    To install the RAID controller card driver before installing the OS, you need to load the ISO image of the RAID controller card driver while loading the OS image. To do this, you need to set the number of CD/DVD device instances remotely managed by BMC to 2 (1 by default), so as to load the 2 ISO images at the same time.
  • Page 77 Procedure: Set the number of CD/DVD device instances to 2 on the BMC Web GUI. On the BMC Web GUI, select Remote Control > Media Redirection Settings > VMedia Instance Settings. On the VMedia Instance Settings screen, set both CD/DVD device instances and Remote KVM CD/DVD device instances to 2, and click Save to complete the settings.
  • Page 78 Figure 5-26 JViewer Remote Management Screen Select Media > Virtual Media Wizard. Figure 5-27 Virtual Media Wizard Mount the RHEL 8.3 image and the RAID controller card driver file. a. To mount the RHEL 8.3 ISO image in CD/DVD Media: I, select CD image, click Browse to select the path to the image, and click Connect.
  • Page 79 Figure 5-28 Mounting the RHEL 8.3 ISO Image b. In CD/DVD Media: II, use the same method to mount the dd.iso image of the RAID controller card driver. Figure 5-29 Mounting the RAID Controller Card Driver Image JViewer is used here to connect to the server remotely in order to mount the ...

  • Page 80: Selecting The Bios Boot Device

    Power Control > Forced System Reset, and click Perform Action to restart the server, as shown below. Figure 5-30 Server Restart Selecting the BIOS Boot Device Via the JViewer remote screen, when you are prompted to press hot keys on the BIOS boot screen, press <F11>...

  • Page 81: Installing The Os (Rhel 8.3)

    Figure 5-32 Selecting UEFI: AMI Virtual CDROM0 1.00 Installing the OS (RHEL 8.3) The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different. For more details, visit the corresponding OS official websites.
  • Page 82 Figure 5-33 OS Image Wizard Screen Select Install Red Hat Enterprise Linux 8.3, press <Tab> to edit the grub parameters, and append inst.dd at the end to preload the RAID controller card driver.
  • Page 83 Figure 5-34 Loading the RAID Controller Card Driver Following the prompts, select the RAID controller card driver to be loaded as needed. (You need to manually type the information in the red boxes as prompted and press <Enter> to confirm the settings.)
  • Page 84 Figure 5-35 RAID Controller Card Driver After the driver is loaded, the language selection screen appears. Select the language you like to use, and click Continue.
  • Page 85 Figure 5-36 Language Selection Screen The INSTALLATION SUMMARY screen appears.
  • Page 86 Figure 5-37 Installation Summary Screen Set the installation information as needed, such as Keyboard, Time & Date, Software Selection, and Root Password.
  • Page 87 Figure 5-38 Setting the Installation Information Click Installation Destination, select the drive to install the OS to, and create mount points. To use default mount points, select Automatic, and click Done to go to step  To create mount points manually, select Custom, and click Done to go to ...
  • Page 88 Figure 5-39 Selecting the Mount Point Creation Mode Click + to create a mount point. At least 4 mount points, /boot/efi, /boot, swap, and /, are required. You can add other mount points as needed. After the creation is completed, click Done to confirm the changes.
  • Page 89 Figure 5-40 Creating a Mount Point On the INSTALLATION SUMMARY screen, click Begin Installation to install the...
  • Page 90 Figure 5-41 Installation Progress Screen 10. After the installation is completed, click Reboot System.
  • Page 91 Figure 5-42 Clicking Reboot System 11. After reboot, enter the following screen, and configure the License Information. Figure 5-43 Clicking License Information...
  • Page 92 12. Check I accept the license agreement and click Done. Figure 5-44 Checking I Accept the License Agreement 13. Click FINISH CONFIGURATION. Figure 5-45 Finish Configuration 14. The installed RHEL 8.3 OS starts up.

  • Page 93: Installing The Os (Vmware Esxi 6.7 Update 3)

    After the OS is installed, check whether the existing driver versions match  the server OS. If the driver versions do not match, install the drivers of the required versions. For detailed operations, see 8 Installing/Updating the Drivers and Firmware.
  • Page 94 The wizard screen for VMware ESXi 6.7 Update 3 OS image is shown below. Figure 5-47 Initial Setup Screen The welcome screen is displayed after the setup wizard is loaded successfully. Press <Enter> to continue.
  • Page 95 Figure 5-48 Welcome Screen When the End User License Agreement (EULA) screen is displayed, press <F11> to accept and continue.
  • Page 96 Figure 5-49 End User License Agreement (EULA) Screen Wait for the wizard to automatically scan for available devices. Figure 5-50 Scanning for Available Devices...
  • Page 97 Press <↑> or <↓> to select a drive where the OS is to be installed, and press <Enter> to continue. Figure 5-51 Selecting a Drive Press <↑> or <↓> to select a keyboard layout, and press <Enter> to continue.
  • Page 98 Figure 5-52 Selecting a Keyboard Layout Set the root password and press <Enter> to continue. Figure 5-53 Setting the Root Password...
  • Page 99 Confirm the drive where the OS is to be installed and press <F11> to install the Figure 5-54 Confirming the Installation Wait for the installation to complete.
  • Page 100 Figure 5-55 Installing ESXi 6.7.0 10. When the installation is completed, press <Enter> to reboot. Figure 5-56 Installation Complete Screen...
  • Page 101 11. Press <F2> on the following system UI management screen after the OS installation and reboot. Enter the login name and password on the Authentication Required screen according to the prompt to enter the System Customization screen, on which the network, SSH, Shell, and other functions are located.
  • Page 102 Figure 5-58 Authentication Required Screen Figure 5-59 System Customization Screen...
  • Page 103 12. Press <↑> or <↓> to select Configure Management Network on the System Customization screen and press <Enter> to enter the Configure Management Network screen. Figure 5-60 Configure Management Network Screen 13. Select IPv4 Configuration to configure the management network. You can select Disable IPv4 configuration for management network, Use dynamic IPv4 address and network configuration or Set static IPv4 address and network configuration according to your application scenario.
  • Page 104 Figure 5-61 IPv4 Configuration Screen 14. Press <Enter> to save the configuration, and confirm whether to apply the changes according to the prompt.
  • Page 105 Figure 5-62 Confirming the Management Network Configuration 15. Return to the System Customization screen, select Restart Management Network, press <Enter> to restart, and press <F11> to confirm the restart.
  • Page 106 Figure 5-63 Selecting Restart Management Network Figure 5-64 Confirming the Management Network Restart...
  • Page 107 16. Select Troubleshooting Options in which you can enable or disable SSH and Shell. Figure 5-65 Selecting Troubleshooting Options 17. Select Enable ESXi Shell and Enable SSH respectively, and press <Enter> to enable or disable the functions. The current status of the function is displayed on the right side of the screen after selecting the configuration item.
  • Page 108 Figure 5-66 Configuring Shell and SSH 18. Select Restart Management Agents after Shell and SSH are configured, press <Enter> to restart, and press <F11> to confirm the restart according to the prompt to apply the configuration. After the restart is completed, press <Enter>...
  • Page 109 Figure 5-67 Selecting Restart Management Agents Figure 5-68 Confirming the Restart...
  • Page 110 Figure 5-69 Restart Completed After the OS is installed, check whether the existing driver versions match the server OS. If the driver versions do not match, install the drivers of the required versions. For detailed operations, see 8 Installing/Updating the Drivers and...

  • Page 111: Installing An Os Via A Usb Flash Drive/Cd-Rom (For Purley Platform)

    Use a USB flash drive or a blank CD with a minimum capacity of 8 GB as the installation medium. Burn the RHEL 7.4 OS image or the VMware ESXi 7.0 Update 1 OS image into an available installation medium using ISO/CD-ROM burning software, such as Fedora Media Writer and Nero Burning ROM.
  • Page 112 Restart the server to enter the BIOS setup screen. The shortcut keys for entering the BIOS vary with platforms. Please follow the prompt on the screen. When the blue progress bar appears as shown below, press <Delete> as prompted to enter the BIOS main menu. Figure 6-1 Entering the BIOS On the BIOS setup screen, select Advanced >...
  • Page 113 Enter the BIOS setup screen again, switch to the Advanced tab, select the LSI SAS3108 controller from the RAID controller card list, and press <Enter>. Figure 6-3 Selecting LSI SAS3108 Controller in Advanced Tab The LSI SAS3108 configuration screen is shown below.

  • Page 114: Creating A Raid Array (Raid 5 For Example)

    Figure 6-4 LSI SAS3108 Configuration Screen 6.2.2 Creating a RAID Array (RAID 5 for example) Procedure: Select Main Menu and press <Enter>. On the screen displayed, select Configuration Management and press <Enter>. Figure 6-5 Selecting Configuration Management On the screen displayed, select Create Virtual Drive and press <Enter>.
  • Page 115 Figure 6-6 Selecting Create Virtual Drive Select Select RAID Level and press <Enter>. Select RAID 5 from the list and press <Enter>. Select Select Drives and press <Enter>. Figure 6-7 Selecting Select Drives On the screen displayed: a. Set Select Media Type to Both. b.
  • Page 116 Figure 6-8 Selected Drives c. Select Apply Changes and press <Enter>. On the screen displayed, select OK and press <Enter>. Figure 6-9 Selecting OK On the screen displayed, select required options by pressing <↑> or <↓> to set the RAID parameters. After the parameter settings are completed, select Save Configuration and press <Enter>.
  • Page 117 Figure 6-10 Setting the Parameters On the screen displayed, set Confirm to Enabled. Select Yes and press <Enter>. Figure 6-11 Confirmation Screen 10. After the prompt The operation has been performed successfully is displayed, select OK and press <Enter> to complete the configuration. Figure 6-12 Selecting OK 11.

  • Page 118: Selecting The Bios Boot Device

    Figure 6-13 Existing RAID Information Selecting the BIOS Boot Device Connect the USB flash drive or CD-ROM with the OS image to the server, and restart the server. Press <F11> to enter the boot menu when you are prompted to press the hot key in the BIOS, and then select the USB flash drive or CD-ROM marked with UEFI.

  • Page 119: Installing The Os (Rhel 7.4)

    Figure 6-14 Boot Devices Marked with UEFI Installing the OS (RHEL 7.4) This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 120 Figure 6-15 Selecting the Second Option Press <Enter> to start the test. After the test is completed, the setup wizard starts automatically.
  • Page 121 Figure 6-16 Setup Wizard Screen Select the language you like to use, and click Continue.
  • Page 122 Figure 6-17 Selecting the Language Set DATE & TIME, KEYBOARD, and LANGUAGE SUPPORT.
  • Page 123 Figure 6-18 Setting DATE & TIME, KEYBOARD, and LANGUAGE SUPPORT Select the software installation mode as needed. The default is Minimal Install.
  • Page 124 Figure 6-19 Software Selection Select the destination drive to install the OS to, and configure the partitions.
  • Page 125 Figure 6-20 Installation Destination and Partition Configuration Configure KDUMP, which is used to collect system information for crash diagnosis. It is enabled by default. We recommend you to enable it so as to locate problems when the system crashes. Configure the network. Set the option in the red box to ON to automatically connect to the existing network.
  • Page 126 Figure 6-21 Network Configuration Check all the information, and then start the installation process.
  • Page 127 Figure 6-22 Checking Information and Beginning Installation 10. Set the root password in USER SETTINGS.
  • Page 128 Figure 6-23 User Settings Figure 6-24 Setting the Root Password...
  • Page 129 11. On CREATE USER screen, fill in the User name, Password and Confirm password. Figure 6-25 Create User Screen 12. After the installation process is completed, click Reboot.
  • Page 130 Figure 6-26 Reboot Figure 6-27 Reboot Screen...

  • Page 131: Installing The Os (Vmware Esxi 7.0 Update 1)

    Firmware. Installing the OS (VMware ESXi 7.0 Update This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 132 Figure 6-28 Initial Setup Screen The welcome screen is displayed after the setup wizard is loaded successfully. Press <Enter> to continue.
  • Page 133 Figure 6-29 Welcome Screen When the End User License Agreement (EULA) screen is displayed, press <F11> to accept and continue.
  • Page 134 Figure 6-30 End User License Agreement (EULA) Screen Wait for the wizard to automatically scan for available devices.
  • Page 135 Figure 6-31 Scanning for Available Devices Press <↑> or <↓> to select a drive where the OS is to be installed, and press <Enter> to continue.
  • Page 136 Figure 6-32 Selecting a Drive Press <↑> or <↓> to select a keyboard layout, and press <Enter> to continue.
  • Page 137 Figure 6-33 Selecting a Keyboard Layout Set the root password and press <Enter> to continue.
  • Page 138 Figure 6-34 Setting the Root Password Confirm the drive where the OS is to be installed and press <F11> to install the...
  • Page 139 Figure 6-35 Confirming the Installation Wait for the installation to complete.
  • Page 140 Figure 6-36 Installing ESXi 7.0.1 10. When the installation is completed, press <Enter> to reboot.
  • Page 141 Figure 6-37 Installation Complete Screen 11. Press <F2> on the following system UI management screen after the OS installation and reboot. Enter the login name and password on the Authentication Required screen according to the prompt to enter the System Customization screen, on which the network, SSH, Shell, and other functions are located.
  • Page 142 Figure 6-38 System UI Management Screen Figure 6-39 Authentication Required Screen...
  • Page 143 Figure 6-40 System Customization Screen 12. Press <↑> or <↓> to select Configure Management Network on the System Customization screen and press <Enter> to enter the Configure Management Network.
  • Page 144 Figure 6-41 Configure Management Network Screen 13. Select IPv4 Configuration to configure the management network. You can select Disable IPv4 configuration for management network, Use dynamic IPv4 address and network configuration or Set static IPv4 address and network configuration according to your application scenario.
  • Page 145 Figure 6-42 IPv4 Configuration Screen 14. Press <Enter> to save the configuration, and confirm whether to accept the changes according to the prompt.
  • Page 146 Figure 6-43 Confirming the Management Network Configuration 15. Return to the System Customization screen, select Restart Management Network, press <Enter> to restart, and press <F11> to confirm the restart.
  • Page 147 Figure 6-44 Selecting Restart Management Network Figure 6-45 Confirming the Management Network Restart...
  • Page 148 16. Select Troubleshooting Options in which you can enable or disable SSH and Shell. Figure 6-46 Selecting Troubleshooting Options 17. Select Enable ESXi Shell and Enable SSH respectively, and press <Enter> to enable or disable the functions. The current status of the function is displayed on the right side of the screen after selecting the configuration item.
  • Page 149 Figure 6-47 Configuring Shell and SSH 18. Select Restart Management Agents after the Shell and SSH are configured, press <Enter> to restart, and press <F11> to confirm the restart according to the prompt to apply the configuration. After the restart is completed, press <Enter>...
  • Page 150 Figure 6-48 Selecting Restart Management Agents Figure 6-49 Confirming the Restart...
  • Page 151 Figure 6-50 Restart Completed After the OS is installed, check whether the existing driver versions match the server OS. If the driver versions do not match, install the drivers of the required versions. For detailed operations, see 8 Installing/Updating the Drivers and...

  • Page 152: Installing An Os Via A Usb Flash Drive/Cd-Rom (For Whitley/Cedar Island Platform)

    Installing an OS via a USB Flash Drive/CD-ROM (for Whitley/Cedar Island Platform) This chapter describes how to install an OS directly via a USB flash drive or CD- ROM. Operations such as installing a driver and compiling the installation source are not required during the installation.
  • Page 153 Enter the BIOS setup screen, and confirm that Storage is set to UEFI. Restart the server to enter the BIOS setup screen. When the white progress bar appears as shown below, press <Delete> as prompted to enter the BIOS main menu.
  • Page 154 Figure 7-2 Setting Storage to UEFI Press <F10>. In the pop-up dialog box, select Yes and press <Enter> to save the settings and exit the BIOS setup screen. The server restarts. Enter the BIOS setup screen again, switch to the Advanced tab, select the AVAGO MegaRAID SAS 9361-8i controller from the RAID controller card list, and press <Enter>.
  • Page 155 Figure 7-3 Selecting AVAGO MegaRAID SAS 9361-8i Controller in Advanced Tab Figure 7-4 AVAGO MegaRAID SAS 9361-8i Configuration Screen...

  • Page 156: Creating A Raid Array (Raid 1 For Example)

    7.2.2 Creating a RAID Array (RAID 1 for example) Procedure: Select Main Menu and press <Enter>. On the screen displayed, select Configuration Management and press <Enter>. Figure 7-5 Selecting Configuration Management On the screen displayed, select Create Virtual Drive and press <Enter>.
  • Page 157 Figure 7-6 Selecting Create Virtual Drive Set Select RAID Level to RAID 1. Figure 7-7 Setting Select RAID Level to RAID 1...
  • Page 158 Select Select Drives and press <Enter>. Select the drives for creating the RAID array in sequence and set the drive status to Enabled. Two drives are selected, as shown below. Figure 7-8 Selecting Select Drives...
  • Page 159 Figure 7-9 Setting Drive Status to Enabled After the configuration is completed, select Apply Changes and press <Enter>. On the screen displayed, select OK and press <Enter>. Figure 7-10 Selecting Apply Changes...
  • Page 160 Figure 7-11 Selecting OK Set the RAID parameters, then select Save Configuration and press <Enter>. Figure 7-12 Setting the Parameters s...
  • Page 161 Figure 7-13 Save Configuration On the screen displayed, set Confirm to Enabled. Select Yes, and press <Enter> to confirm.
  • Page 162 Figure 7-14 Confirmation Screen On the screen displayed, select OK and press <Enter> to confirm. Figure 7-15 Selecting OK...
  • Page 163 Check the configuration. Press <ESC> to return to Main Menu, then select Virtual Drive Management, and press <Enter> to view the existing RAID information. Figure 7-16 Selecting Virtual Drive Management...

  • Page 164: Setting The Bios Time And Boot Device

    Figure 7-17 Existing RAID Information Setting the BIOS Time and Boot Device Procedure: Modify the BIOS time. Under the Main tab, select and modify System Date and System Time by using the arrow keys.
  • Page 165 Figure 7-18 Setting System Date Figure 7-19 Setting System Time...

  • Page 166: Selecting The Bios Boot Device

    Selecting the BIOS Boot Device Connect the USB flash drive or CD-ROM with the OS image to the server, and restart the server. Press <F11> to open the boot menu when you are prompted to press the hot key in the BIOS, and then select the USB flash drive or CD-ROM marked with...

  • Page 167: Installing The Os (Windows Server 2019)

    Figure 7-21 Boot Devices Marked with UEFI Installing the OS (Windows Server 2019) This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 168 Figure 7-22 Setting the Language, Time and Keyboard Click Install now to start the OS installation. Figure 7-23 Clicking Install Now...
  • Page 169 Select Windows Server 2019 Standard (Desktop Experience) and click Next. Figure 7-24 Selecting the OS Check I accept the license terms and click Next.
  • Page 170 Figure 7-25 Checking I Accept the License Terms Select Custom: Install Windows only (advanced). Figure 7-26 Selecting Custom: Install Windows Only (advanced)
  • Page 171 Select the destination drive to install the OS to. To install the OS in the default drive, click Next to go to step 8.  To install the OS in a custom partition, create partitions manually by clicking  New to go to step 7.
  • Page 172 Figure 7-28 Selecting the Primary Partition Wait until the OS is successfully installed. Figure 7-29 Installing Windows...
  • Page 173 After the installation is completed, the OS automatically restarts, and then you can set the password for the administrator account. After the password has been set, click Finish. Figure 7-30 Setting the Administrator Password 10. Press <Ctrl>, <Alt> and <Delete> to go to the user login screen, and enter the...
  • Page 174 Figure 7-31 User Login Screen Figure 7-32 Desktop...

  • Page 175: Installing The Os (Sles 15 Sp2)

    Firmware. Installing the OS (SLES 15 SP2) This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 176 Figure 7-33 Initial Setup Screen Set Language and Keyboard Layout, select SUSE Linux Enterprise Server 15 SP2 for Product to install, and then click Next.
  • Page 177 Figure 7-34 Language, Keyboard and Product Selection Check I Agree to the License Terms and click Next.
  • Page 178 Figure 7-35 Checking I Agree to the License Terms Enter the Network Settings screen. If the network does not need to be configured, go to step 6.  If the network needs to be configured, click Edit to go to step 5. ...
  • Page 179 Figure 7-36 Network Settings You can select Dynamic Address to obtain a dynamic IP address or select Statically Assigned IP Address to set a static IP address as needed. To set a static IP address, enter the IP Address, Subnet Mask and Hostname. Then, click Next to save the changes and return to the Network Settings screen.
  • Page 180 Figure 7-37 Setting the Network IP Address Click Next to go to the registration screen and select Skip Registration. In the Skipping Registration pop-up dialog box, click OK and then Next.
  • Page 181 Figure 7-38 Skipping Registration Dialog Box Select the extensions and modules to be installed and click Next.
  • Page 182 Figure 7-39 Extension and Module Selection Figure 7-39 Add-On Product Installation...
  • Page 183 Select SLES with GNOME and click Next. Figure 7-40 Selecting SLES with GNOME Configure partitions on the Suggested Partitioning screen. To use the default partition, click Next to go to step 11.  To create partitions manually, click Expert Partitioner and select Start ...
  • Page 184 10. Select the drive to install the OS to and create mount points. a. Delete the existing mount points. Select the drive to install the OS to, and click Delete to delete the existing mount points. b. Create a /boot/efi mount point.
  • Page 185 Figure 7-42 Creating Mount Points 11. Set the time zone and click Next. Figure 7-43 Setting the Time Zone...
  • Page 186 12. On the Local User screen, you can select Skip User Creation, and click Next. Figure 7-44 Local User Screen 13. Set a password for the root user and click Next.
  • Page 187 Figure 7-45 Setting a Password for the Root User 14. On the Installation Settings screen, confirm the settings and click Install to start the installation.
  • Page 188 Figure 7-46 Installation Settings Figure 7-47 Performing Installation...

  • Page 189: Installing The Os (Vmware Esxi 6.7 Update 3)

    Firmware. Installing the OS (VMware ESXi 6.7 Update This section guides you on how to install the OS by directly using the OS installation CD-ROM or ISO image. The setup wizards vary with different OS types, and the setup wizard screens for operating systems of the same type but different versions are slightly different.
  • Page 190 Procedure: Load the OS image to go to the initial setup screen. Wait for the loading to complete. Figure 7-49 Initial Setup Screen The welcome screen is displayed after the setup wizard is loaded successfully. Press <Enter> to continue.
  • Page 191 Figure 7-50 Welcome Screen When the End User License Agreement (EULA) screen is displayed, press <F11> to accept and continue.
  • Page 192 Figure 7-51 End User License Agreement (EULA) Screen Wait for the wizard to automatically scan for available devices.
  • Page 193 Figure 7-52 Scanning for Available Devices Press <↑> or <↓> to select a drive where the OS is to be installed, and press <Enter> to continue.
  • Page 194 Figure 7-53 Selecting a Drive Press <↑> or <↓> to select a keyboard layout, and press <Enter> to continue. Figure 7-54 Selecting a Keyboard Layout...
  • Page 195 Set the root password and press <Enter> to continue. Figure 7-55 Setting the Root Password Confirm the drive where the OS is to be installed and press <F11> to install the...
  • Page 196 Figure 7-56 Confirming the Installation...
  • Page 197 Wait for the installation to complete. Figure 7-57 Installing ESXi 6.7.0 10. When the installation is completed, press <Enter> to reboot.
  • Page 198 Figure 7-58 Installation Complete Screen 11. Press <F2> on the following system UI management screen after the OS installation and reboot. Enter the login name and password on the Authentication Required screen according to the prompt to enter the System Customization screen, on which the network, SSH, Shell, and other functions are located.
  • Page 199 Figure 7-59 System UI Management Screen Figure 7-60 Authentication Required Screen...
  • Page 200 Figure 7-61 System Customization Screen 12. Press <↑> or <↓> to select Configure Management Network on the System Customization screen and press <Enter> to enter the Configure Management Network screen.
  • Page 201 Figure 7-62 Configure Management Network Screen 13. Select IPv4 Configuration to configure the management network. You can select Disable IPv4 configuration for management network, Use dynamic IPv4 address and network configuration or Set static IPv4 address and network configuration according to your application scenario.
  • Page 202 Figure 7-63 IPv4 Configuration Screen 14. Press <Enter> to save the configuration, and confirm whether to apply the changes according to the prompt.
  • Page 203 Figure 7-64 Confirming the Management Network Configuration 15. Return to the System Customization screen and select Restart Management Network, press <Enter> to restart, and press <F11> to confirm the restart.
  • Page 204 Figure 7-65 Selecting Restart Management Network Figure 7-66 Confirming the Management Network Restart...
  • Page 205 16. Select Troubleshooting Options in which you can enable or disable SSH and Shell. Figure 7-67 Selecting Troubleshooting Options 17. Select Enable ESXi Shell and Enable SSH respectively, and press <Enter> to enable or disable the functions. The current status of the function is displayed on the right side of the screen after selecting the configuration item.
  • Page 206 Figure 7-68 Configuring Shell and SSH 18. Select Restart Management Agents after Shell and SSH are configured, press <Enter> to restart, and press <F11> to confirm the restart according to the prompt to apply the configuration. After the restart is completed, press <Enter>...
  • Page 207 Figure 7-69 Selecting Restart Management Agents Figure 7-70 Confirming the Restart...
  • Page 208 Figure 7-71 Restart Completed After the OS is installed, check whether the existing driver versions match the server OS. If the driver versions do not match, install the drivers of the required versions. For detailed operations, see 8 Installing/Updating the Drivers and...

  • Page 209: Installing/Updating The Drivers And Firmware

    For different operating systems, you can use appropriate tools to check whether the current drivers and firmware versions of the server components are consistent with those provided on the Inspur official website. If no, you need to install or update the drivers and firmware to ensure the proper running of the server.

  • Page 210: Checking The Driver And Firmware Versions

    Check the current driver version of the Windows OS to determine whether a new driver needs to be installed. The user interfaces vary with Windows editions. This section demonstrates with the Windows Server 2016 OS to guide you on how to check the driver version of the NIC card. Procedure: Log in to the virtual console of the server.

  • Page 211: Checking The Driver And Firmware Versions On Linux

    Check the current driver and firmware versions of the Linux OS to determine whether to install a new driver and update the firmware. This section demonstrates with the RHEL 7.4 OS to guide you on how to view the driver and the firmware versions of the LSI SAS3008 controller card.

  • Page 212: Installing/Updating The Driver

    This section describes how to install the chipset driver on the Windows Server  2019 OS. Procedure: Log in to the virtual console of the server. Log in to the server OS as the administrator and upload the chipset driver package to the desktop.
  • Page 213 Figure 8-6 Uploading the Chipset Driver Package Open the chipset driver package and double-click SetupChipset to run it. Figure 8-7 Running the SetupChipset Click Run, Next, Accept, and then Install as prompted.
  • Page 214 Figure 8-8 Installation Step - 1 Figure 8-9 Installation Step - 2...
  • Page 215 Figure 8-10 Installation Step - 3 Figure 8-11 Installation Step - 4 Click OK to complete the installation of the chipset driver.

  • Page 216: Installing/Updating The Driver On Linux

    8.3.2 Installing/Updating the Driver on Linux When the current driver version of the server is lower than the version queried on the Inspur official website, we recommend you to update the driver to ensure the optimal performance of the server.

  • Page 217: Common Operations

    Common Operations Transferring Files by Mounting a Local Folder via BMC Connect to the server remotely via the JViewer console. Figure 9-1 JViewer Console Mount a local folder. a. Select Media > Virtual Media Wizard, and then select Hard Disk/USB in the pop-up dialog box.
  • Page 218 Figure 9-2 Selecting the Folder Path c. Click Connect and wait. The connection is established when Connect becomes Disconnect. Figure 9-3 Connection Step - 1...
  • Page 219 As shown below, the /dev/sdc disk is added to the OS. Then, mount /dev/sdc to /mnt, and you will see the files in the local folder. By performing read and write operations on this directory, you can upload or download files between the remote server and the local folder.

  • Page 220: Transferring Files Via Winscp

    Transferring Files via WinSCP Check that the SFTP is enabled on the remote server. Open the WinSCP tool on Windows, and the Login dialog box will be displayed by default. Figure 9-6 Login Dialog Box Set the login parameters and click Login. Then, you can see the following screen.

  • Page 221: Configuring The Jre Environment

    Configuring the JRE Environment Java Runtime Environment (JRE) is used to run Java applications. To remotely connect to the server by using BMC JViewer, you need to prepare the JRE environment in advance. The JRE that is included in the Java Development Kit (JDK) can be configured simply by installing the JDK.
  • Page 222 Figure 9-10 Running the JDK b. Select the destination folder to install the JDK to and click Next. Figure 9-11 Selecting the JDK Destination Folder c. Wait until the JDK is fully installed.
  • Page 223 Figure 9-12 JDK Installation Progress d. Select the destination folder to install the JRE to. Figure 9-13 Selecting the JRE Destination Folder e. Wait until the JRE is fully installed.
  • Page 224 Figure 9-14 JRE Installation Progress f. After the JRE is successfully installed, click Close. Figure 9-15 Installation Complete g. Check whether the configuration is successful.

  • Page 225: Mounting A Cd Image Via Bmc H5Viewer

    Press <Win> and <R>, and enter cmd to enter the CLI. Then, enter java -version to view the Java version. If the Java version exists, the configuration is successful, as shown below. Figure 9-16 Successful Configuration Screen Mounting a CD Image via BMC H5Viewer Complete the following procedure to mount a CD image via BMC H5Viewer.
  • Page 226 Figure 9-18 Clicking Start Media When Start Media becomes Stop Media, the image has been mounted successfully. Figure 9-19 Image Mounted Successfully...

  • Page 227: Os Fault Location

    Kdump, which is implemented based on kexec, is a reliable kernel crash dumping mechanism. When the OS crashes, kexec is used to boot into a second kernel in order to capture and dump the kernel crash information. With kexec, kdump can directly use the reserved memory to boot into the kdump kernel without going through BIOS.

  • Page 228: Configuring Kdump On Rhel

    actually the kernel for crash dumps. However, dumping may not be successful under any circumstances. For example, when the transition table suspension is interrupted, a critical kernel fault occurs, or a storage fault occurs during system breakdown, you need to obtain the location information using other methods. 10.1.2 Configuring Kdump on RHEL 1.
  • Page 229 Figure 10-1 Option Selection Select the RHEL version, RHEL 7 for example. Figure 10-2 RHEL Version Configure the dump directory.
  • Page 230 Figure 10-3 Dump Target Configure the memory filtering. Figure 10-4 Memory Filtering Configure the operation on dumping failure.
  • Page 231 Figure 10-5 Operation on Dumping Failure Configure the condition(s) for triggering the kdump process. Figure 10-6 Crash Server on Download the configuration script.
  • Page 232 Generally, for manual configuration, select the following default settings. If you need to customize the configuration, refer to the supplementary information. Add the boot parameter (for RHEL 7.*/RHEL 8.* OS). a. Edit /etc/default/grub and add the parameter crashkernel to the GRUB_CMDLINE_LINUX line.
  • Page 233 Figure 10-8 Adding the Boot Parameter b. Make a backup and regenerate the grub file. On BIOS-based server: # grub2-mkconfig -o /boot/grub2/grub.cfg On UEFI-based server: # grub2-mkconfig -o /boot/efi/EFI/redhat/grub.cfg For the large ext4 file system (at TB level), the configuration of crashkernel=auto is not reliable, and probably leads to the out-of-memory problem when the dump kernel is enabled.
  • Page 234 Figure 10-9 Dump Target Supplementary information: If you need to dump the vmcore file to another destination, configure as follows. To store the dump to another disk directory, you need to add the type of the  file system in front of the storage device where the file is located. For example: ext4 /dev/sda1 path=/usr/local/crash...
  • Page 235 kernel.sysrq=1 kernel.unknown_nmi_panic=1 kernel.panic_on_unrecovered_nmi=1 vm.panic_on_oom=1 kernel.panic_on_oops =1 kernel.panic_on_io_nmi =1 kernel.hung_task_panic =1 kernel.hung_task_timeout_secs=120 Figure 10-10 Recommended Configuration Supplementary information: If the recommended configuration does not meet your needs, use the parameters defined below as needed. kernel.softlockup_panic=1 # A panic will be triggered when the kernel has a soft lockup.
  • Page 236 # vim /etc/kdump.conf Modify the compression parameter as shown below. core_collector makedumpfile -c --message-level 1 -d $dump_level Figure 10-11 Compression Parameter Supplementary information: Use the parameters defined below according to specific circumstances. - Exclude blank pages and then compress: core_collector makedumpfile -d 1 –c (recommended) - Exclude extra pages and then compress: core_collector makedumpfile –d 31 –c - Retain all contents and compress: core_collector makedumpfile –c...
  • Page 237 halt The system will attempt to capture a vmcore, which will cause the system to halt whether it succeeds or not. poweroff The server will be powered off. shell Enter the shell CLI (using bash as the default shell), which enables you to manually capture the core file. To exit the shell CLI, restart the system.

  • Page 238: Configuring Kdump On Sles

    Figure10-15 Collecting the Vmcore File The configuration is successful if the vmcore file exists in the dump directory of the kdump.conf file after system reboot. Figure10-16 Successful Configuration 10.1.3 Configuring Kdump on SLES Install the required software. Check whether you have installed kexec-tools, makedumpfile, and yast2-kdump. Figure 10-17 Installing the Software Add the boot parameters.
  • Page 239 only need to configure the High value; if the system memory is more than 4 GB, you need to configure both the Low and High values.) Figure 10-18 Kdumptool Calibrate b. Modify the grub boot parameters and add the calculated SIZE_High and SIZE_Low values to the specified line.
  • Page 240 Figure 10-20 YaST Screen Configure the kdump parameters. Configure the /etc/sysconfig/kdump configuration file. The parameters are defined below: # vim /etc/sysconfig/kdump KDUMP_IMMEDIATE_REBOOT="yes" ---Whether to reboot immediately KDUMP_SAVEDIR="file:///var/crash" ---The directory where the dump file is saved KDUMP_COPY_KERNEL="yes" ---Whether to copy the kernel when generating the dump file KDUMP_KEEP_OLD_DUMPS="2"...

  • Page 241: Configuring Kdump On Ubuntu

    Figure10-23 Collecting the Vmcore File 10.1.4 Configuring Kdump on Ubuntu Install the required software. It needs to install linux-crashdump on the Ubuntu OS, and install kdump-tools on the Debian OS. The other configuration steps are the same. # apt install linux-crashdump...
  • Page 242 Figure 10-24 Installing the Linux-crashdump # kdump-config load  # reboot Figure 10-25 Installing the Kdump-tools After reboot, the crashkernel parameters will be automatically generated in the /boot/grub/grub.cfg file. Configure the kdump. a. Check the current kdump configuration, which can meet your requirements by default.
  • Page 243 b. If you need to modify the kdump configuration, edit /etc/default/kdump- tools and use different configurations as shown below. Figure 10-27 Editing the Kdump-tools Figure 10-28 Modifying the Kdump Configuration - 1...
  • Page 244 Figure 10-29 Modifying the Kdump Configuration - 2 Figure 10-30 Modifying the Kdump Configuration - 3...
  • Page 245 Figure 10-31 Modifying the Kdump Configuration - 4 Check the kdump status. To ensure that the kdump mechanism is correctly enabled and configured, you need to check the following items: Execute the cat /proc/cmdline command to check that the crashkernel ...

  • Page 246: Configuring The Memory Dump Service On Windows

    BSOD causes. After the Windows OS is installed, we recommend you to use the default settings and ensure that the C drive (C:) has more than 10 GB idle space to save the dump files.
  • Page 247 Figure 10-35 Advanced System Settings In the Startup and Recovery area, select Settings.
  • Page 248 Figure 10-36 Startup and Recovery Configure the Windows kernel crash in the Startup and Recovery dialog box.
  • Page 249 Figure 10-37 Startup and Recovery Dialog Box Registry Settings Enable the Kernel Dump. Open the Windows registry editor, double-click CrashDumpEnabled, and set the Value data to 2. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl Value Name: CrashDumpEnabled Data Type: REG_DWORD Value data: 2...
  • Page 250 Figure 10-38 Enabling the Kernel Dump Configure the dump directory. Locate the items on the figure below through: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl Double-click DumpFile to configure the MEMDUMP directory. Figure 10-39 Configuring the MEMDUMP Directory Configure the IgnorePagefileSize. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl Value Name: IgnorePagefileSize Data Type: REG_DWORD...
  • Page 251 Value data: 1 Figure 10-40 Configuring the IgnorePagefileSize Configure the PagingFiles. Locate the items on the figure below through: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory Management Double-click PagingFiles to configure the minimum and maximum values: C:\pagefile.sys 2600 2600. (The size is usually set to one third of the memory value.
  • Page 252 2. Triggering a Memory Dump from the Keyboard You may need to collect memory dump data for analysis when no system crash occurs. To this end, you can trigger a memory dump through manual configuration. To trigger a memory dump via a PS/2 or USB keyboard: With a PS/2 keyboard, you need to add the following key value: ...
  • Page 253 Figure 10-43 USB Keyboard Setting Restart the system for the above settings to take effect. Trigger the memory dump. a. After the system restarts, start a command prompt as an administrator and execute the command shown below to obtain the dispdiag file. Figure 10-44 Obtaining the Dispdiag File b.

  • Page 254: Configuring The Memory Dump Service On Vmware Esxi

    Figure 10-45 BSOD Figure 10-46 Path to the MEMORY.DMP File 10.1.6 Configuring the Memory Dump Service on VMware ESXi Add a coredump file. #esxcli system coredump file add...
  • Page 255 Figure 10-47 Adding a Coredump File Supplementary information: The command only adds a coredump file, whose file path and file name are unknown. You can specify the file path and file name by executing the following commands: #esxcli system coredump file add -d DATASTORE_UUID -f FILENAME #esxcli system coredump file add -d 5d351c2a-e66ebcb6-6233-000c2900f388 -f test.dump Figure 10-48 Configuring the File Path...

  • Page 256: Configuring The Serial Port Redirection

    BMC to be the same as that of the motherboard. For a server, on which SOL is enabled and the port and baud rate in the BIOS and OS are configured the same as those of the BMC, you can connect it to the serial...
  • Page 257 The following describes how to configure the serial port redirection on RHEL 6/7/SLES OS. For the configuration methods on other operating systems, please consult the corresponding OS manufacturers.
  • Page 258 Figure 10-52 BIOS Serial Port Setting - 1 Figure 10-53 BIOS Serial Port Setting - 2...

  • Page 259: Configuring The Serial Port Output On Linux

    Set the COM port and baud rate parameters.  Figure 10-54 Setting the COM Port Parameters 10.2.1 Configuring the Serial Port Output on Linux Serial port configuration in RHEL 6  Modify the grub parameters. # vim /boot/grub/grub.conf Add console=ttyS0,115200 console=tty0 to the module parameter line. For example: module /vmlinuz-2.6.32-431.20.3.el6.x86_64 ro root=/dev/mapper/vg00- lv_root rd_LVM_LV=vg00/lv_swap rd_NO_LUKS rd_LVM_LV=vg00/lv_root...
  • Page 260 We recommend that you refer to the corresponding server manuals before  applying the above settings. If the baud rate is configured improperly, garbage characters may be  displayed during login. The main console for system output is the last console listed in the kernel ...
  • Page 261 # grub2-mkconfig -o /boot/efi/EFI/redhat/grub.cfg # reboot Serial port configuration in RHEL 8  The configuration method for RHEL 7 is also applicable to RHEL 8. However, in RHEL 8, you need to unset the existing kernelopts in advance before executing the grub2-mkconfig command.

  • Page 262: Configuring The Serial Port Output On Windows

    #color white/blue black/light-gray default 0 timeout 8 #gfxmenu (hd0,1)/boot/message serial --unit=0 --speed=115200 terminal --timeout=15 serial console title Linux ! SERIAL CONSOLE ! kernel (hd0,1)/boot/vmlinuz root=/dev/sda3 selinux=0 splash=0 resume=/dev/sda1 showopts elevator=cfq vga=791 console=tty0 console=ttyS0,115200 initrd (hd0,1)/boot/initrd # reboot 10.2.2 Configuring the Serial Port Output on Windows Press <Win>...

  • Page 263: Verifying The Serial Port Configuration

    In Advanced Options…, check Debug, and set Debug port and Baud rate according to the BIOS configuration. Then click OK. Figure10-56 BOOT Advanced Options 10.2.3 Verifying the Serial Port Configuration Use a serial to Ethernet adapter to connect a laptop with the server's BMC management network port.

  • Page 264: Configuring The Nmi

    10.3 Configuring the NMI When the OS fails to respond to the keyboard and mouse operations, you can click the server's NMI button to trigger a non-maskable interrupt (NMI). The OS will enter a memory dump process, and then automatically restart to restore services. During the process, the dump logs will be generated for cause analysis.

  • Page 265: Configuring The Linux Magic Sysrq Key

    This information is normally logged via syslog to /var/log/messages. However, the OS may be unable to record logs when it crashes. In this case, we recommend you to collect logs via the serial port.

  • Page 266: Changing The Linux System Log Levels

    #cat /proc/sys/kernel/printk Change the console log level. The method is only valid for the current runtime. After the OS restarts, the console log level is restored to the log level specified in the configuration file. Execute the echo N > /proc/sys/kernel/printk command in the OS. N indicates the console log level to be set.

  • Page 267: Disabling The Screen Saver

    If it is inconvenient to restart the OS to configure the serial port, use the remote virtual console of the BMC to switch the OS to CLI and disable the screen saver. This allows the last screenshot to be captured for fault location in case the OS crashes completely.

  • Page 268: Deploying And Verifying The Fault Locating Tools On Linux

    10.7 Deploying and Verifying the Fault Locating Tools on Linux After the OS is installed, configure the fault locating tools in the following order: Configure the memory dump tools:  It takes effect after the OS restarts and remains valid permanently.
  • Page 269 Figure10-59 Error Prompt 1 b. Error: _intf.storage.fsset.devicetree._devices:existing xxx disk sda with existing gpt disk Figure10-60 Error Prompt 2 Cause analysis:...

  • Page 270: An Error Reported During The Windows Server 2016 Os Installation

    The drive where the OS is to be installed contains RAID information, which affects the OS installation. Solutions: a. Perform a low-level formatting on the drive and then install the OS. b. Delete the RAID information from the drive and then install the OS.

  • Page 271: Error "Comreset Failed" Reported During The Rhel 7.4 Os Installation

    10.8.3 Error “COMRESET failed” Reported during the RHEL 7.4 OS Installation Symptoms: During the RHEL 7.4 OS installation, COMRESET failed (errNO=-32) is reported and the OS cannot be installed. Figure10-62 COMRESET Failed Cause analysis: The ata4 device of the server cannot be activated. The system attempted to reset it but failed.
  • Page 272 The system enters the Dracut CLI when installing the RHEL 7 OS using a USB flash drive with ISO images burned into it via UltroISO on Windows. The installation fails, and the following messages are shown: dracut-initqueue[624]:Warning: Could not boot.

  • Page 273: How To Obtain Help

    How to Obtain Help This chapter introduces how to obtain technical support from Inspur when you encounter tough or critical problems during troubleshooting or routine maintenance. 11.1 Preparations before Contacting Inspur If a tough or critical problem persists during troubleshooting or routine maintenance, contact Inspur for technical support.

  • Page 274: Appendix Acronyms And Abbreviations

    Appendix Acronyms and Abbreviations Advanced Technology Attachment BIOS Basic Input Output System Baseboard Management Controller BSOD Blue Screen of Death CD-ROM Compact Disc Read-Only Memory Command-Line Interface Central Processing Unit Character User Interface DHCP Dynamic Host Configuration Protocol Digital Versatile Disc ESXi Elastic Sky X Integrated EULA...
  • Page 275 Java Runtime Environment Java Kexec Kernel Execution Keyboard Video Mouse Local Area Network Network File System Network Interface Controller Non-Maskable Interrupt Out Of Memory Killer Operating System Personal Computer RAID Redundant Array of Independent Disks RHEL Red Hat Enterprise Linux RJ45 Registered Jack 45 Physical Address Extension...
  • Page 276 UEFI Unified Extensible Firmware Interface User Interface Universal Serial Bus Universal Time Coordinated Video Graphics Array YaST Yet another Setup Tool...

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