Configuring Proactive Services Call Home Via Lan Feature; Configuring Call-Home Via Lan On The Hafm Appliance; Enabling Call-Home Via Lan - HP StorageWorks HA-Fabric Manager Installation Manual

Chapter 3. Configuration

Configuring Proactive Services Call Home via LAN Feature

The HAFM appliance call-home via LAN feature provides automatic event notification to
a support center for reporting Director or Edge Switch problems. In order to report events,
this feature requires the HAFM appliance to have a valid LAN connection to a SANWorks
Management Appliance or other server running the HP Proactive Services software.
Note
To order Proactive Services software, contact your HP customer service representative.

Configuring Call-Home via LAN on the HAFM Appliance

Use these steps to configure call-home on the HAFM appliance.
1. Verify that the HAFM appliance is connected to a LAN with access to the server running
the HP Proactive Services software.
2. Locate the hp-lan.properties file in the following location:
<install_home>\CallHome\Config
Following is an example of file contents:
CSGIpAddress=localhost
3. Using any ASCII text editor, make the following changes to the hp-lan.properties file:
a.
4. If you have changed the contents of the hp.lan.properties file, reboot the HAFM appliance.

Enabling Call-Home via LAN

The HAFM appliance is now configured to automatically call-home through the LAN
connection to a service support facility to report Director, Edge Switch, or HAFM appliance
problems.
You must now enable the call-home feature on the HAFM appliance itself as well as each
Director and Edge Switch through the HAFM application on the HAFM appliance.
To enable the call-home feature on the HAFM appliance:
1. Log in to HAFM (see
displays, as shown in
2. Select Monitor > Event Notification > Call Home.... The Call Home Event Notification
Setup dialog box displays, as shown in
3. Place a check mark in the Enable Call Home Event Notification option. This enables
the call-home function for the HAFM appliance, as well as for all Directors and Edge
Switches that have also been enabled for call-home notification.
hp StorageWorks HA-Fabric Manager Appliance Installation
Guide
CSGIpAddress — Delete localhost and enter the IP address of the HP Services
Gateway in appropriate format (xxx.xxx.xxx.xxx).
Accessing the Appliance
Figure
Desktop. The HAFM main window
3-43.
Figure 3-44.
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