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Appendix B
Troubleshooting
Pass Through
Upload/Download Problems
Problem
While attempting a Pass Through Download, an
error window appears with the message The
Pass Through utility was not found in the
specified Pass Through Directory".
While trying to download an application file,
PanelBuilder software appears to lock up, with
the message Getting Terminal Data" flashing
on the screen.
While trying to download an application file, a
PROBLEM window appears, stating: Error
Code 180 was returned by the Pass Through
Utility".
While trying to upload or download with rack
numbers 10 or greater, a PROBLEM window
appears, stating Error Code 163 was returned
by the Pass Through Utility".
B-4
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The following table identifies some problems in uploading/downloading
files via the PLC-5 Pass-Through feature.
Cause
The Pass Through utility was not installed in the
specified directory.
Programming Terminal Configuration" is not set
up properly.
The PLC 5 is not communicating with the
PanelView 1200 terminal: the message PLC
communication lost" appears at the top of the
PanelView 1200 terminal screen.
The Pass Through Block Transfer assignment at
the target PanelView 1200 terminal has not been
assigned or is different than the assignment in
the application file selected.
The model or revision of PLC does not support
Pass Through Block Transfer.
Data Highway Plus cable is disconnected.
The PLC is unable to find rack because of wrong
Pass Through Utility.
What to do
Verify that the Pass Through utility is installed in
the directory indicated in the Programming
Terminal Configuration menu. If the
Pass Through utility is not installed. you must
install it.
Wait a minute or two for the computer to display
a PROBLEM window with an Error code number.
(See below for what to do about the most
common Error Codes, 180 and 208.) Then
check that the Programming Terminal
Configuration is correct (see your PanelBuilder
Development Software User Manual, or the
PanelView 1200 Transfer Utility User Manual),
and try the download again.
If no PROBLEM window appears, reboot the
computer, then make sure your Programming
Terminal Configuration is correct, and try the
download again.
Make sure the PLC 5 is in RUN mode and is
configured to recognize the PanelView 1200
terminal on the remote I/O link. (See Auto
Config" in the PLC 5 6200 Series software
documentation.)
Configure the Pass Through Block Transfer
assignment from the terminal to match the
assignment from the application file selected.
If the target PanelView 1200 terminal has no
Pass Through Block Transfer assignment, you
must download the selected application file via
an RS-232 Upload/Download cable connected
directly between the computer and the
PanelView 1200 terminal, or set terminal
Pass Through Download Options address
source to Manual.
If the Pass Through Block Transfer assignment
at the target PanelView 1200 terminal is
different, change the assignment in the selected
application file to match the assignment in the
PanelView 1200 terminal.
Use a compatible model or revision of PLC.
Ensure the cable is securely connected at both
ends; try the download again.
Ensure you are using Pass Through Utility 3.01.
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