Troubleshooting - Topcom BUTLER 565 User Manual

5 Troubleshooting

SYMPTOM
The SCAN indicator is not
visible on the display.
Battery is not charged.
BATTERY indicator is blinking
and you hear a warning tone.
Out-of-range warning tone is
generated.
Handset can not find the base
station (the SCAN indicator blinks)
No dial tone
It is not possible to dial a number.
The handset doesn't ring.
When dialling an external
telephone number, the
connection is broken.
There is no key tone.
SOLUTION
• Check the battery of the handset.
• Place the handset on the base to charge
the handset battery.
• Remove the handset battery, put it back in
and switch on the handset.
• Check the battery of the handset.
• Clean the charge terminal of the handset and
the base station.
• Charge the handset battery.
• The handset is out of radio coverage, you
must enter within radio coverage.
• When the handset is out of radio coverage,
you must enter within radio coverage.
• Check the adapter of the base.
• P rogram the default values of the base station.
• Register the handset correctly to the base
station.
• Remove the handset battery, put it back in
and switch on the handset.
• Disconnect the adapter from the base and
connect it again.
• Check if the telephone line is connected
correctly to the base.
• Select the correct dialling system
(DTMF or PULSE).
• Program the ringer volume again.
• Check if the lock mode is activated, if so
deactivate it.
• Activate the key tone function.
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