Troubleshooting - Topcom WEBT@LKER 100 User Manual

Topcom Webt@lker 100
9

Troubleshooting

1. Skype is launched, but it has no response when I press any button using my
USB phone.
Make sure your Skype is allowed to be accessed by the provided API. To check
this setting, open Skype window and take these steps:
Click Tools > Options > Privacy > Manage other program's access to Skype.
Select CMSKYPE.EXE and click Change, then re-select a proper option to let
the program access Skype.
If you have reset a proper option but there is still no response, try to reboot your computer.
2. While using messenger software or Skype, the voice is played via the PC sound
card instead from the USB phone.
Make sure your software is configured to use USB phone as audio in/out device.
a. In MSN Messenger
In MSN Messenger window, click Tools > Audio/Video Tuning Wizard and proceed as
prompted. When the following screen pops up, make sure the microphone and speaker are
correctly configured as below:
18 Topcom Webt@lker 100