Troubleshooting - Topcom Webt@lker 6000 Installation Manual

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PROBLEM
My Webtalker
does not work
I cannot sign in to
Skype
Screen displays:
"Network connection
lost" and the base
station light
indicator is blinking
slowly
I cannot make a
Skype call
No display
34
T R O U B L E S H O O T I N G

Troubleshooting

POSSIBLE CAUSE
• The software needs to be updated
to the latest version.
• Skype does not accept your Skype
name and/or password.
• The Ethernet cable is not connected.
• The Ethernet cable is not connected.
• The router or the modem is not
turned on.
• The base station cannot retrieve the.
IP address
• You are not signed in as a Skype user.
• The batteries are discharged.