Reporting A Main Storage Dump, A Platform System Dump, Or An Sp Dump By Using The Ibm I Service Tools; Deleting A Dump; Deleting A Dump By Using A Management Console - IBM Power System POWER7 Series Common Service Procedures

Reporting a main storage dump, a platform system dump, or an SP dump by using the IBM i service
tools:
You can report a dump by using the IBM i service tools.
If your system has the main storage dump enabled for auto copy, your system might have automatically
copied the current main storage dump (MSD) to the auxiliary storage pool (ASP) by using the dump
description Automatic copy. Then it might have performed another IPL of the system dump, or
automatically copied a current platform system or service processor dump to ASP by using the dump
type as part of the dump description.
1. On any command line, enter STRSST.
2. Enter a valid service tools user ID and password.
3. Select option 1 (Start a service tool).
4. Select option 6 (Main storage dump manager).
5. Select option 2 (Work with copies of main storage dumps).
6. Find a new dump near the bottom of the list, type 5 (Display/Print) next to it, and press Enter.
7. Is the Display Main Storage Dump display shown?
v Yes: This is a main storage dump. Select option 1 (MSD Summary). Continue with the next step.
v No: This is a platform dump. Continue with the next step.
8. Record the summary information so that you can report it to your next level of support or your
hardware service provider. The Dump Summary display shows the date and time of the dump,
system reference code (SRC) data, and Licensed Internal Code level.
9. Press F3 (Exit).
10. If the dump has a description of Automatic copy, rename it so that another auto copy and IPL can
occur if necessary.
a. Select option 7 (Rename).
b. Type a new dump description, and press Enter.
11. Has your next level of support or your hardware service provider requested a media copy of the
dump?
v Yes: Continue with the next step.
v No: Contact your next level of support or your hardware service provider on the problem.
Continue with "Deleting a dump."
12. To copy an MSD or a platform dump to removable media, perform the following steps:
a. Select option 8 (Copy to media).
b. Load the media and follow the instructions on the display.
c. When the copy procedure completes successfully, remove the media and process it according to
the instructions from your next level of support or your hardware service provider. If you
encounter a problem with the copy procedure, contact your next level of support or your
hardware service provider.
13. Continue with "Deleting a dump."

Deleting a dump

Use this procedure to delete a dump when dump copies are no longer needed by your next level of
support or by your hardware service provider.

Deleting a dump by using a management console:

You can delete a dump by using the Hardware Management Console (HMC) or the IBM Systems Director
Management Console (SDMC).
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