Identifying The Location Of The Pcie Adapter By Using The Slot Number - IBM Power System 8335-GCA Manual

Table 7. Storage device problems and service actions
Problem
System is unable to find a storage device that is at the
front of the system
System is unable to find a storage device that is at the
rear of the system (8348-21C only)
Drive stops working suddenly
Other problems

Identifying the location of the PCIe adapter by using the slot number

The error message provides information to help you to determine the location of the PCIe adapter.
For example, the log might contain an error message similar to the following text:
[131779.752714] EEH: PHB#0 failure detected, location: Slot5
Service action
1. If the system was recently installed, moved, serviced,
or upgraded, verify that the device is seated and
installed properly.
2. Verify that the device is compatible with your system.
3. Verify that all internal cables are properly seated and
are not physically damaged.
4. Verify that the most recent firmware is installed on
the system. Otherwise, install the most recent
firmware if it is not already installed.
5. Replace the drive.
6. If your system is a 8348-21C, replace the system
backplane or the storage mezzanine card.
7. Replace the cable.
8. If you have a RAID adapter installed, replace it.
If the system is unable to find one storage device that is
at the rear of the system, replace the following items, one
at a time until the problem is resolved:
v Drive
v Drive tray
v System backplane
If the system is unable to find more than one storage
device that is at the rear of the system, replace the
following items, one at a time until the problem is
resolved:
v Drive tray
v System backplane
1. Verify that all internal cables are properly seated and
are not physically damaged.
2. Check the system logs to verify whether the system
detected a problem.
3. Replace the drive.
4. If your system is a 8348-21C, replace the system
backplane or the storage mezzanine card.
5. Replace the cable.
6. If you have a RAID adapter that is installed, replace
it.
Check the messages and resolve any other problems that
were detected. Then, test the drive again. If the drive
continues not to function, refer to the documentation for
the drive.
Beginning troubleshooting and problem analysis
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