Printing From A Computer Is Impossible Or Becomes Suddenly Impossible - Epson ColorWorks C6500Au Technical Reference Manual

Printing from a computer is impossible or becomes suddenly impossible

Checking Whether the Printer Driver Is Installed
Check whether or not the required software and applications are installed on the computer.
To print with this printer, a printer driver is required. Check whether or not the printer driver is installed by fol-
lowing the steps below.
1
Display Devices and Printers on the computer.
2
Check that the printer name is displayed.
If not, the printer driver is not installed.
3
Install the printer driver.
("Printing the Network Connection Check Report" on page 29
Reconnecting the Printer and Computer
1
Check the cable connections.
Check that the power cable and the USB cable or wired LAN cable are connected properly.
2
Reconnect all of the devices.
For USB connection
• Disconnect the USB cable and then reconnect it.
• If the computer has multiple USB ports, connect the cable to a different port.
For wired LAN connection
• Device connected by wired LAN may have become unstable. Restart the network function.
• Turn off the all devices.
• Wait for about 10 seconds. Then turn on the devices from the networking device, the computer,
and then the printer in that order.
3
Check that data is sent from the computer to the printer.
For the check procedure, see "Checking the Print Data" on page
Chapter3 Handling
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