Printing From A Computer Is Impossible Or Becomes Suddenly Impossible; Checking Whether The Printer Driver Is Installed; The Printer Does Not Turn On; Print Job Is Canceled On Pc But "Printing" Message On Printer Does Not Disappear - Epson CW-C4000e User Manual

CW-C4000 Series User's Guide
Printing from a computer is impossible or becomes
suddenly impossible

Checking Whether the Printer Driver Is Installed

Check whether or not the required software and applications are installed on the computer.
To print with this printer, a printer driver is required. Check whether or not the printer driver is installed by
following the steps below.
A
Display Devices and Printers on the computer.
B
Check that the printer name is displayed.
If not, the printer driver is not installed.
C
Install the printer driver.
"Downloading the Latest Version" on page 4
U

The printer does not turn on

Check that the power cable is connected to the printer and outlet properly.
"Connectors" on page 22
U
Print Job is Canceled on PC but "Printing" Message on Printer Does
Not Disappear
If you cancel printing in printer queue on the computer, it may cause the print data to break up and "Printing" may
be kept displayed on the operation panel of the printer.
To cancel the status, press the
Troubleshooting
(cancel) button on the operation panel, and then select [All label formats].
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