Hanseatic HWM 614 A3IT User Manual page 76

Page GB-36 Troubleshooting table
The display shows an error code
Problem Possible causes
Loading door is not closed properly.
E01
Water level in the appliance is lower
E02
than the heating coil.
It is possible that the water pressure
to which the washing machine is con-
nected is too low, or the water valve is
closed.
Pump is faulty, lint trap is clogged or
E03
electrical connection of pump is de-
fective.
Too much water in the appliance.
E04
Solutions, tips
Close loading door properly.
If the problem persists, please contact our
service centre (see page GB-37).
If necessary, open the valve completely. If
the problem persists, please contact our
service centre (see page GB-37).
Clean lint trap (see page GB-25). If the prob-
lem persists, please contact our service
centre (see page GB-37).
Overflow protection system was activated;
the appliance is automatically pumping wa-
ter away. After pumping, switch off the ap-
pliance and pull out the mains plug from the
socket. Shut the valve and please contact
our service centre (see page GB-37).