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HPE AR44z Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots server and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: P03078-003
Published: July 2019
Edition: 3

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Summary of Contents for HPE AR44z

  • Page 1 HPE AR44z Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots server and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2018–2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents HPE Apollo 70 System................6 Component identification...............7 Rear panel components........................7 Server information pull tab....................7 Rear panel LEDs and button......................8 Server UID LED........................8 System board components......................9 System maintenance switch descriptions................ 10 DIMM slot locations......................11 DIMM label identification....................11 System component health status....................13...
  • Page 4 Transceiver option........................34 Transceiver warnings and cautions..................34 Installing a transceiver..................... 35 Software and configuration utilities............ 37 HPE Performance Cluster Manager................... 37 HPE Message Passing Interface....................37 AMI MegaRAC SP-X GUI......................37 AMI Aptio Setup Utility........................ 37 Launching the Embedded UEFI Shell ................37 USB support..........................38...
  • Page 5 Accessing updates........................48 Customer self repair........................49 HPE Proactive Care service......................49 Documentation feedback......................49 Acronyms and abbreviations...............50...
  • Page 6: Hpe Apollo 70 System

    HPE Apollo 70 System The HPE Apollo 70 System is an Arm-based platform that delivers the density and scalability required for large HPC cluster deployments. The system is powered by Marvell 64-bit Arm v8-A ThunderX2 processors with maximum DDR4 memory bandwidth and Mellanox interconnect fabric options in a compact 2U form factor.
  • Page 7: Component Identification

    Reverse side ─ Server serial number and product ID labels Use a mobile device to scan the QR code label to display the server mobile product page (http:// www.hpe.com/qref/ar44z). This page contains links to the server setup information, spare part numbers, QuickSpecs, and other useful product links.
  • Page 8: Rear Panel Leds And Button

    Rear panel LEDs and button Item Description Status Definition 1 and 5 NIC link LED Solid green Network link No network link 2 and 4 NIC status LED Flashing green Network active No network activity Power On/Standby button Solid green System on and normal and system power LED operation...
  • Page 9: System Board Components

    Authorized users can remotely toggle the UID LED on and off using the IPMI tool. When activated through IPMItool, the UID LED will continue to flash blue until it is turned off again in IPMItool. Remotely toggling the server UID LED on and off Prerequisites This procedure is done in the IPMItool CLI.
  • Page 10: System Maintenance Switch Descriptions

    Item Description Processor 2(A) DIMM slots for processor 2(A) Processor 1(B) DIMM slots for processor 1(B) OCP network adapter connectors SFP+ riser connector M.2 slot for processor 1(B) System maintenance switch System battery System maintenance switch descriptions Position Default Function Off = Processor UART output is enabled.
  • Page 11: Dimm Slot Locations

    DIMM slot locations The arrow in the image points to the direction of the front chassis. DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Component identification...
  • Page 12 Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB Rank 1R = Single rank 2R = Dual rank 4R = Quad rank 8R = Octal rank Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit Memory generation PC4 = DDR4...
  • Page 13: System Component Health Status

    More detailed sensor information is available in the Server Health > Sensor Readings page. For more information, see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/apollo70-BMC-UG).
  • Page 14: Operations

    Operations Power up the server The chassis firmware initiates an automatic power-up sequence when the servers are installed. If the default setting is changed, use one of the following methods to power up each server: Procedure • Select a power up action in the AMI MegaRAC SP-X GUI. •...
  • Page 15: Install The Server

    Procedure 1. Back up all server data. 2. Power down the server on page 14. 3. Disconnect all peripheral cables from the server. 4. Remove the server: a. Loosen the release lever thumbscrew. b. Open the release lever. c. Use the release lever to pull the server out of the chassis. Install the server Procedure 1.
  • Page 16: Bmc Configuration

    Factory default user name and password on the server serial number information pull tab For more information on using the AMI MegaRAC SP-X GUI, see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/apollo70- BMC-UG).
  • Page 17 • To download an event log as an Excel sheet, click Save Event Logs. • To delete all events from the log, click Clear All Event Logs. Operations...
  • Page 18: Setup

    HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have been installed by an HPE specialist.
  • Page 19 ◦ Rack warnings and cautions on page 22 ◦ Server warnings and cautions on page 23 Procedure Unbox the server node and verify the contents: • Server node • Documentation (Optional) Install the server hardware options. For installation instructions, see Hardware options installation on page 26.
  • Page 20: Operational Requirements

    To get the latest firmware and software updates, see the server support page: https://www.hpe.com/support/ar44z 11. Register the system (https://myenterpriselicense.hpe.com). Operational requirements Site requirements The server must be located in a computer room or server room. The room must: •...
  • Page 21: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well- ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...
  • Page 22: Rack Warnings And Cautions

    Rack warnings and cautions WARNING: When all components are removed, the system weighs 17.21 kg (37.94 lb). When all components are installed, the system can weigh up to 22.65 kg (49.93 lb). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
  • Page 23: Server Warnings And Cautions

    CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. Server warnings and cautions WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server.
  • Page 24: Locating The Ip Address

    • For single server OS deployment, use an OS installation media (USB key or DVD). • For multiple server OS deployment in a cluster, use HPE Performance Cluster Manager. Deploying an OS from an installation media Procedure 1. Verify that the OS is supported: http://www.hpe.com/info/ossupport...
  • Page 25: Linux Os Documentation And Download Resource

    Linux OS documentation and download resource For the latest Linux OS documentation and downloads, see the following resources: • Red Hat Enterprise Linux Server ◦ Red Hat software and downloads: https://access.redhat.com/downloads A paid subscription is required for downloading from this Red Hat download site. However, you can request a free evaluation subscription at the same site.
  • Page 26: Hardware Options Installation

    Hardware options installation Introduction Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, use the procedures in this section. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process.
  • Page 27: Using An Suv Cable To Access Usb Drives In A Kvm Setup

    6. Connect a USB key or a USB optical drive to the USB hub. Memory options DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/arm-population-rules). Installing a DIMM Prerequisites •...
  • Page 28 Procedure Power down the server on page 14. Disconnect all peripheral cables from the server. Remove the server from the chassis. Remove the server air baffle. If you are installing a processor 1(B) DIMM and an OCP network adapter is installed, remove the OCP air baffle: a.
  • Page 29 e. Remove the OCP air baffle. Install the DIMM: a. Open the DIMM slot latches. b. Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot, and then fully press the DIMM into the slot until the latches snap back into place. Hardware options installation...
  • Page 30: M.2 Sata Ssd Option

    The DIMM slots are structured to ensure proper installation. If you try to insert a DIMM but it does not fit easily into the slot, you might have positioned it incorrectly. Reverse the orientation of the DIMM and insert it again. If removed, install the OCP air baffle and OCP network adapter.
  • Page 31: Installing An M.2 Sata Ssd

    8. To configure the M.2 SATA SSDs, see the OS software RAID documentation. The installation is complete. RAID configuration The HPE Apollo 70 System supports software RAID only. For OS-specific RAID information, see the following resources: • SUSE Linux Enterprise Server ─ https://www.suse.com/documentation/sles-12/singlehtml/ stor_admin/stor_admin.html#part.software_raid...
  • Page 32: Ocp Network Adapter Option

    The Red Hat and SUSE links listed here will take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. OCP network adapter option Installing the OCP network adapter CAUTION: EMI disturbs the normal functioning of an electronic device.
  • Page 33 Install the OCP network adapter: a. Align the port side of the OCP network adapter in the rear bracket. b. Press the OCP network adapter down to ensure that the adapter is firmly seated on the connectors. c. Install one pair of diagonally opposite screws halfway, and then install the other pair of screws. The installation is finished by completely tightening the screws in the same sequence.
  • Page 34: Transceiver Option

    Connect all peripheral cables to the server. Power up the server on page 14. IMPORTANT: If you have installed the HPE EDR InfiniBand/Ethernet 100Gb single-port 841OCP QSFP28 Adapter, use a passive direct attach copper cable (DACC). An active optical cable (AOC) is not supported.
  • Page 35: Installing A Transceiver

    CAUTION: Supported transceivers can be hot-swapped—removed and installed while the server is powered-on. However, to prevent potential damage to the transceiver or the fiber-optic cable, disconnect the cable from the transceiver before hot-swapping it. CAUTION: Do not remove and install transceivers more often than is necessary. Doing so can shorten the useful life of the transceiver.
  • Page 36 4. Make sure that the NIC link LED on the SFP+ port is solid green. For more information on the QSFP port LED behavior, see the documentation that ships with the QSFP transceiver. 5. If needed, see the transceiver documentation for the model-specific fastening mechanism applicable to the transceiver.
  • Page 37: Software And Configuration Utilities

    The AMI MegaRAC SP-X is a server management solution composed of both firmware and software components. Use the browser-based MegaRAC SP-X GUI to remotely monitor and configure the server. For more information, see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/apollo70-BMC-UG).
  • Page 38: Usb Support

    IPMItool. If this tool is not yet installed, download it from the Sourceforge website (https:// sourceforge.net/projects/ipmitool). • Latest server firmware image bundle from the HPE Apollo 70 System support page (https:// www.hpe.com/support/apollo70). • Red Hat Enterprise Linux 7.5 (or later) or SUSE Linux Enterprise Server 12 SP3 (or later).
  • Page 39: Drivers

    HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on- premise experience, informed by public cloud qualities and attributes.
  • Page 40 • Hardware, firmware, and software changes • Bulletins • Patches • Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website. Software and configuration utilities...
  • Page 41: System Battery Replacement

    System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists.
  • Page 42 Install the server on page 15. Connect all peripheral cables to the server. Power up the server on page 14. 10. Properly dispose of the old battery. For more information about proper battery disposal, contact an authorized reseller or an authorized service provider.
  • Page 43: Safety, Warranty, And Regulatory Information

    To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
  • Page 44: Turkey Rohs Material Content Declaration

    Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com. Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur...
  • Page 45: Specifications

    Specifications Environmental specifications Specification Value System inlet temperature (standard operating — support Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature...
  • Page 46: Mechanical Specifications

    Marvell ThunderX2 OCP network QSFP port cable Maximum inlet ambient processor model adapter present type temperature 23°C (73.4°F) Copper 21°C (69.8°F) Fiber optic Mechanical specifications Specification Value Dimensions — Height 4.05 cm (1.59 in) Depth 67.27 cm (26.48 in) Width 18.22 cm (7.17 in) Weight (approximate values) —...
  • Page 47: Websites

    Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites HPE Apollo 70 System product page http://www.hpe.com/servers/apollo70 HPE AR44z Server support page https://www.hpe.com/support/ar44z HPE Apollo 70 System user documents http://www.hpe.com/info/apollo70-docs...
  • Page 48: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 49: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 50: Acronyms And Abbreviations

    Acronyms and abbreviations 3DS TSV three-dimensional stacked through-silicon via (integrated circuit packaging technology) active optical cable baseboard management controller column address strobe customer self repair direct attach cable DACC direct attach copper cable DDR4 double data rate-4 DHCP dynamic host configuration protocol EurAsian Conformity enhanced data rate electromagnetic interference...
  • Page 51 Message Passing Interface Open Compute Project POST Power-On Self-Test QSFP quad small form-factor pluggable RDIMM registered dual in-line memory module REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework) RoHS Restriction of Hazardous Substances SATA serial ATA small form-factor pluggable SFP+ enhanced small form-factor pluggable...
  • Page 52 unit identification uninterruptible power supply Acronyms and abbreviations...

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