Product Warranty; Whitmyer Biomechanix Product Maintenance - Sunrise Medical Whitmyer Directions For Use Manual

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Whitmyer Biomechanix warrants all components in its products to be free of defects

in material and workmanship for one year from purchase date. All metal components

have an extended lifetime warranty against breakage. All covers, foam, cords,

plastic parts, and straps have a 90 day warranty. If any product shall be proven to

be defective, such product shall be repaired or replaced at Whitmyer Biomechanix's

option. This warranty does not include any labor or shipping charges incurred in

replacement part installation or repair. Whitmyer Biomechainx's sole obligation,

and your exclusive remedy under this warranty shall be limited to such repair and/or

replacement.

For warranty service, please contact our Customer Service Department for a Return

Authorization Number. Please be prepared to provide the purchase information and the

nature of the defect. Do not return products to Whitmyer Biomechanix without our prior

approval.

Limitations and Exclusions: The foregoing warranty shall not apply to damage

caused by normal wear or to products subjected to negligence, accident, improper

operation, maintenance or storage, commercial or institutional use, products

modified without Whitmyer Biomechanix's expressed written consent including, but

not limited to, modification through any component without the specific consent of

Whitmyer Biomechanix, or to a product damaged by circumstances beyond Whitmyer

Biomechanix's control. Such evaluation will be solely determined by Whitmyer

Biomechanix. This warranty is extended only to the original purchaser/user of our

products. Whitmyer Biomechanix reserves the right to modify products and product

offerings solely at its own discretion and without prior notice.

The following suggestions will help ensure safe and successful product use.

FOAM AND COVERS

COVER MAINTENANCE - Whitmyer Biomechanix SOFT PRO covers zip on and off for

washing. Hand wash with mild detergent, rinse thoroughly, and air-dry for best results.

COVER REPLACEMENT - We stock replacement covers for all our products. If covers

become too worn or too soiled, replacement is recommended.

FOAM PADS - Foam subject to daily use will wear out and lose a degree of the

initial comfort afforded by the cushions when the pads were new. The foam pads

are attached to the system panels with a hook and loop fastening system, making

replacement with our re-foam kits a simple process.

MECHANICAL COMPONENTS

We recommend checking all system components on a regular basis. The frequency of

these checks will depend on how rigoriously the product is used. Checking the following

items will ensure safe and functional product use:

1. Check tightness of all fasteners and hardware attachment points.

2. Review all parts for signs of wear. Pay close attention to plastic, vinyl, and fabric

components. Check all straps and cords for stretching and wear.

3. Review metal parts for signs of wear, cracks, bent parts or excessive flexing.

4. Replace or repair any parts showing wear.

THREADED HOLES

Do not force any fasteners. Being gentle, and tightening fasteners evenly will usually

correct any fastener problems.

32 | Product Warranty Advice