Warranty Information - Sunrise Medical DeVilbiss 505DZ Service Manual

Warranty Information

Limited Warranty-DeVilbiss 5 Liter
The DeVilbiss 5 Liter Oxygen Concentrators, manufactured and
sold by Sunrise Medical HHG, are warranted as stated below.
This warranty extends only to the buyer purchasing the
equipment directly from Sunrise Medical, or through its
providers, distributors, or agents, as new equipment.
This equipment is warranted by Sunrise Medical to be free from
defects in workmanship and materials as stated below from
date of shipment by Sunrise Medical to the original purchaser:
• Valving warranted for the life of the unit.
• OSD warranted for the life of the unit (OSD
models only).
• Compressor warranted for five years.
• All other components warranted for three years.
• Routine maintenance items, such as filters, are
excluded from Warranty.
Sunrise Medical HHG's obligation under this warranty is limited
to the option of repairing at its plant or an Authorized Service
Center or supplying a replacement for component part(s).To
make claim under this warranty, the original purchaser must
notify Sunrise Medical at its plant in Somerset, PA or an
Authorized Service Center.The claim will be evaluated and, if
bona fide, further instructions will be issued. For component
part(s) return(s), it shall be the responsibility of the provider to
remove the defective component part(s), properly package in a
Sunrise Medical approved shipping container, properly identify
by a Return Authorization Number, and to make shipment pre-
paid.This warranty does not cover the cost of labor incurred,
either by the homecare provider or Sunrise Medical, in remov-
ing or replacing the warranty component part(s). Service under
this warranty must be performed by a qualified Sunrise Medical
provider and/or an Authorized Sunrise Medical Service Center.
NOTE – This warranty does not obligate Sunrise Medical to
replace an oxygen concentrator that is being repaired with a
loaner unit during the time of repair.
NOTE – Replacement components do not carry a new war-
ranty and shall only be warranted for the unexpired portion of
the original Limited Warranty.
This warranty shall not apply, and Sunrise Medical shall be
relieved of any obligation or liability if:
• This equipment is not operated and maintained
in accordance with Sunrise Medical operating
and service instructions.
• Routine maintenance, servicing, and repair are
not performed by qualified Sunrise Medical
service personnel.
• The equipment has been repaired or altered by
the use of non-authorized parts or components
(i.e., regenerated sieve material).
• The filters that were used on the unit were not
authorized Sunrise Medical filters or quality filters
approved by Sunrise Medical.
W A R R A N T Y I N F O R M A T I O N
THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WAR-
RANTIES, INCLUDING THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO
THE DURATION OF THE EXPRESS LIMITED WARRANTY
AND TO THE EXTENT PERMITTED BY LAW ANY AND ALL
IMPLIED WARRANTIES ARE EXCLUDED.THIS IS THE EXCLU-
SIVE REMEDY AND LIABILITY FOR CONSEQUENTIAL AND
INCIDENTAL DAMAGES UNDER ANY AND ALL WAR-
RANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS
PERMITTED BY LAW. SOME STATES DO NOT ALLOW LIMI-
TATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
OR THE LIMITATION OR EXCLUSION OF CONSEQUEN-
TIAL OR INCIDENTAL DAMAGE, SO THE ABOVE LIMITA-
TION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sunrise Medical Labor Warranty
Sunrise Medical backs up its reputation for unexcelled product
quality and reliability by extending a free three-year labor war-
ranty when the unit or components under warranty are
returned to our Somerset, PA facility or an authorized Sunrise
Medical warranty center. Repairs to units returned to our other
authorized service centers are not covered by our free labor
policy unless otherwise stipulated:
•
•
Optional Extended Warranty
(DeVilbiss 5 Liter Extended Warranty -
part #505 EXTWAR)
The Optional Extended Warranty must be selected at time of
purchase. Under the Optional Extended Warranty, the equip-
ment is warranted by Sunrise Medical to be free from defects in
workmanship and materials for a period of five years, except as
stated below, from date of shipment by Sunrise Medical to the
original purchaser.
•
•
•
Under the Optional Extended Warranty you will receive a free
five-year labor warranty when the unit or components under
warranty are returned to our Somerset, PA facility or an autho-
rized Sunrise Medical warranty center. Repairs to units returned
to our other authorized service centers are not covered by our
free labor policy unless otherwise stipulated.
A $50 charge for the Optional Extended Warranty will be
added to your invoice at billing.
NOTE – International model warranties may vary.
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Labor warranty is effective from date of shipment from
Sunrise Medical to original purchaser (provider).
Routine maintenance items, such as filters, are excluded.
Valving warranted for the life of the unit.
OSD warranted for the life of the unit (OSD models only).
Routine maintenance items, such as filters, are excluded
from Warranty.