Hardware Service And Support; Fire Suppression Systems; How To Send Your Comments - IBM TotalStorage DS4000 EXP700 Installation, User's, And Maintenance Manual

workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
v www.ibm.com/planetwide/

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

Fire suppression systems

A fire suppression system is the responsibility of the customer. The customer's own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
"Storage expansion enclosure operating specifications" on page 13 lists the
environmental specifications for the EXP700 and EXP710.

How to send your comments

Your feedback is important in helping us to provide the most accurate and
high-quality information. If you have comments or suggestions for improving this
publication, you can send us comments electronically by using these addresses:
v Internet: starpubs@us.ibm.com
v IBMLink
v IBMLink from Canada: STARPUBS at TORIBM
v IBM Mail Exchange: USIB3WD at IBMMAIL
You can also mail your comments by using the Reader Comment Form in the back
of this manual or direct your mail to
International Business Machines Corporation
Information Development
Dept. GZW
9000 South Rita Road
Tucson, AZ 85744–0001
U.S.A.
™
from U.S.A.: STARPUBS at SJEVM5
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