Music On Hold; Dialing A New Call While On A Call; Answering A New Call While On A Call; Transferring A Call - 3Com 3500 Manual

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1
While you are on a call, press the Hold button. This message appears in the Display
Panel:
2
To return to the call, press the Hold button again or press the appropriate Access
button.

Music on Hold

If configured by the administrator, callers on hold hear music while they wait.
The VCX system's WAV file importing capabilities are solely an accommodation to
you and shall not constitute a grant or waiver (or other limitation or implication) of any
rights of the copyright owners in any audio content, sound recording or underlying
musical or literary composition. Therefore, please be mindful that you are obligated to
comply with all applicable copyright and other intellectual property laws in both
uploading WAV files to the VCX system and your subsequent use of such WAV files.

Dialing a New Call While on a Call

You can put a call on hold, dial a new call, and toggle between the two calls:
1
Press the Hold button.
2
Press one of the Access buttons not currently being used.
3
When you hear dial tone, dial the second call.

Answering a New Call While on a Call

You can put your current call on hold, answer a second call, and then toggle between
the two calls:
1
When a new call arrives, press the Hold button to put the current call on hold.
2
Press the Access button for the incoming call (its light will be flashing).
3
To toggle between the two calls, put the current call on hold and then press the Access
button for the call you want to resume.

Transferring a Call

When you are on a call, the Transfer feature allows you to send the call from your
telephone to any other internal line. For unattended or attended transfers, if your call
permissions allow, you can send the call to an external line.
If your telephone is part of a bridged extension, see Call Forward, Forward to Voice
Mail, and Bridged Line Calls for additional information.
You can also transfer a call to another subscriber's voice mail. See Transferring a Call
to Another User's Voice Mail.

Unattended Transfer

In an unattended transfer, you transfer the call without notifying the recipient. You can
either use the Transfer button or the transfer feature code:
Hold
29

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