Chapter 4 Maintenance; Restoring Default Setting; Faq - Emerson Liebert Vertiv RDU-SIC G2 User Manual

This chapter expounds the maintenance of RDU-SIC G2, including restoring default setting and FAQ.

4.1 Restoring Default Setting

Restoring default setting can be finished through two modes: software or hardware.
For software restoring, refer to Restore System in 3.4.6 System Options.
Hardware restoring includes restoring admin password (default username: 'admin', password: 'Vertiv) and IP address
of RDU-SIC G2 (the default IP address is 192.168.0.252). You can short pin2 and pin3 of jumper J18 on the RDU-SIC
G2 card to complete hardware restoring. The jumper position is shown in Figure 4-1.

4.2 FAQ

Q1: After RDU-SIC G2 is powered on, why the power indicator is not on?
A: Please check that the power cable is connected correctly.
Q2: How to deal with that the communication of COM port is abnormal?
A: Check that the COM ports on the RDU-SIC G2 and the expansion card are RS-232/RS-485 adaptive ports; please
ensure that the communication parameters are correctly configured.
Q3: How to deal with that there is no access to RDU-SIC G2 login page when the RDU-SIC G2 communication is
normal?
A: There are three measures to solve the problem:
Step 1: Ensure that the IP address is correct;
1. Please ensure that the network cable is connected to the correct port.
2. Ensure that the IP address of RDU-SIC G2 is 192.168.0.252.
Step 2: Ensure the connectivity of IP address.
To ensure the connectivity of IP address, you can use PING/ping command, and the method is as follows:
1) Click the

Chapter 4 Maintenance

Figure 4-1 Position of jumper J18
icon at the lower left corner, and type 'cmd' in the
RDU-SIC G2 Card User Manual
Chapter 4 Maintenance
Jumper J18 amplified
textbox, as shown in Figure 4-2.
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