Error Code On The Status Menu - Epson WorkForce Enterprise WF-M20590 Series User Manual

User's Guide

Error Code on the Status Menu

If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
its solution.
Code Problem
001 The product was turned off by a power failure.
101 The memory is full.
102 Collated printing has failed due to a lack of available
memory.
103 Printing quality has been lowered due to a lack of
available memory.
104 Reverse printing has failed due to a lack of available
memory.
106 Cannot print from the computer due to the access
control settings.
107 User authentication failed. The job has been
canceled.
108 Confidential job data was deleted when the printer
was turned off.
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
Solving Problems
button, and then tapping Job Status. See the following table to find the problem and
Solution
-
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Try the methods below to reduce the size of the print
job. If you do not want to use these methods, try
printing one copy at a time.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Contact your printer administrator.
❏ Make sure that the user name and password are
correct.
❏ Tap Settings > General Settings > System
Administration > Security Settings > Access
Control. Enable the user restriction function, and
then allow the job without an authentication
information.
-
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
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