Paper Is Not Ejected To The Finisher Unit; Lost The Paper Cassette Lock Key; Other Printing Problems; Banding Appears - Epson WorkForce Enterprise WF-M20590 Series User Manual

User's Guide
Setting the Optional Unit in the Printer Driver - Mac OS
1. Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver).
2. Make settings according to the type of optional unit.
3. Click OK.

Paper is not Ejected to the Finisher Unit

❏ Remove any scraps of paper left inside the Finisher Unit.
❏ Remove any objects that are around the tray of the Finisher Unit.
Related Information
"Descriptions on the Screen" on page 152
&
"Clearing a Paper Jam" on page 153
&

Lost the Paper Cassette Lock Key

Contact Epson support or an authorized Epson service provider.
Related Information
"Technical Support Web Site" on page 195
&

Other Printing Problems

Describes the main troubles and solutions.

Banding Appears

Print head nozzles may be clogged. Tap Settings-Maintenance-Print Head Nozzle Check on the home screen.
Follow the on-screen instructions to print the nozzle check pattern.

Power does not Turn On/Off

❏ Make sure the power cord is securely plugged in. Also connect directly to an outlet that is fixed to the wall.
❏ Hold down the power button for a little longer.
❏ If your printer has a circuit breaker, make sure the circuit breaker is turned on. If the circuit breaker is off, turn
it on and turn on the power. If it turns off quickly, unplug the power cord, and then contact system
administrator or service provider.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
176