Epson WorkForce Enterprise WF-M20590 Series User Manual page 157

User's Guide
Code Problem
111 Available memory is running low.
120 Cannot communicate with the server that is
connected using an open platform.
130 Collated printing has failed due to a lack of available
memory.
131 Reverse printing has failed due to a lack of available
memory.
132 Cannot print due to a lack of available memory.
133 Cannot print on 2-sides due to a lack of available
memory. Only one side will be printed.
141 Error in the printer's HDD. The job has been canceled.
151 Printing is not performed because the login user
name and the user name associated with the
confidential job do not match.
301 There is not enough storage space available to save
the data in the memory device.
302 The memory device is write-protected.
Solving Problems
Solution
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Make sure there are no errors on the server or the
network.
Try the methods below to reduce the size of the print
job. If you do not want to use these methods, try
printing one copy at a time.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Try the methods below to reduce the size of the print
data.
❏ Change to a smaller paper size.
❏ Simplify the data by reducing the number of
images in the print data or reducing the number
of font types.
Try the methods below to reduce the size of the print
data.
❏ Change to a smaller paper size.
❏ Simplify the data by reducing the number of
images in the print data or reducing the number
of font types.
Contact Epson support or an authorized Epson
service provider to replace the HDD.
Make sure you login with the same user name as the
user name associated with the confidential job.
❏ Increase the storage space in the memory device.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Disable write protection on the memory device.
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