Problems With Optional Items; The Finisher Unit And High Capacity Tray Are Not Recognized - Epson WorkForce Enterprise WF-M20590 Series User Manual

User's Guide
Printing Is Too Slow While Using PostScript Printer Driver
Set the Thick-Paper1 setting to Thick-Paper2 in the printer driver.

Problems with Optional Items

The Finisher Unit and High Capacity Tray are not Recognized

Set the optional unit in the printer driver.
Related Information
"Setting the Optional Unit in the Printer Driver - Windows" on page 175
&
"Setting the Optional Unit in the Printer Driver - Mac OS" on page 176
&
Setting the Optional Unit in the Printer Driver - Windows
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab from the printer properties.
❏ Windows 10/Windows Server 2019/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound. Right-click on your printer, or press and hold it, select Printer properties, and then
click the Optional Settings tab.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-
click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings
tab.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Hardware and Sound > Scanner and Cameras, and then
check if the printer is displayed. Right-click on your printer, select Printer properties, and then click the
Optional Settings.
❏ Windows Vista/Windows Server 2008
Click the start button, and then select Control Panel > Printers in Hardware and Sound. Right-click on
your printer, select Property, and then click Optional Settings.
❏ Windows XP
Click the start button, and select Control Panel > Printers and Other Hardware > Scanner and Cameras,
and then check if the printer is displayed.
2. Select Acquire from Printer, and then click Get.
3. Click OK.
Solving Problems
175