Diagnostics - Lexmark Optra E 4026-0 Series Reference Handbook

4049-XXX

Diagnostics

Two-digit codes are messages for the user, but if they recur frequently
or at inappropriate times they may be symptomatic of a service
problem.Refer to the diagnostics Error log for the last six machine
errors.
Error Code Message Table
Error Code
20 Paper Jam
21 Paper Jam
22 Paper Jam
23 Paper Jam
24 Short Paper
25 Incorrect Manual Feed
26 Duplex Tray Missing
27 Change Envelope/Paper
28 Load Envelope/Paper
29 Output Bin Full
30 Top Cover Open or Print
Cartridge Missing
Explanation
The input sensor was not unmade in time.
The exit sensor was not made in time
after the input sensor was made.
The exit sensor was not unmade in time.
Jam at the duplex unit. Paper is either not
leaving the duplex entry sensor in time or
not making or unmaking the duplex exit
sensor in time. See the Duplex section in
the Service Manual.
The defined paper size is too short to print
data as formatted.
Input sensor made at wrong time. May be
due to the paper feeding manually while
motors running and previous page in
path.
Duplex unit is installed but paper tray is
not sensed.
Envelopes/paper loaded are wrong size.
Input sensor not made after pick attempt.
Tray is empty or not installed, paper jam
in entry throat, or printer is requesting a
manual feed.
The output bin sensor has not been
unmade. Refer to the Output Bin Sensor
section in the Service Manual.
Make sure the spring-mounted pin on the
printhead shroud is installed properly and
that it is detected by the ramp on the print
cartridge as the cover closes. The pin
should enter the tower on the HVPS and
depress the cover switch.
8-3
4049-XXX