Troubleshooting - CONTROL SOLUTIONS LogTag VFC400-WiFi Product User Manual

Wireless Connectivity

Troubleshooting

To successfully upload data to LogTag
network and be able to access the LogTag
account and must be attached to a location.
If the connection has succeeded
show as follows:
If your logger is connected to power:
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If your logger operates on batteries
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If you cannot see any data
Online Connection Wizard, you can use the wireless and network indicators to help narrow down which part of
the upload process fails.
VFC400-WiFi User Guide
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Online, your VFC400-WiFi needs to be connected to your wireless
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Online cloud server. It also needs to be registered to your team's
and data have been uploaded the wireless and cloud indicators on the display
in that location from your device, although you have configured it with the LogTag
The VFC400-WiFi is trying to access the wireless network, but has not yet
successfully connected.
If you see this icon on the display for more than 10 seconds, the VFC400-WiFi
has to try repeatedly to connect to the network.
If the connection eventually succeds, this could indicate a weak wireless signal.
If possible, move the logger closer to the access point.
The VFC400-WiFi has attempted to connect to the wireless network, but was
unsuccessful. It will take up to 60 seconds for this icon to show.
the configured network is temporarily unavailable or out of range
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Try to scan for available networks using a different device, such as a
laptop or cellphone. This will verify if the network is currently transmitting.
the network password has not been entered correctly
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If the network is transmitting, try to access the wireless network with a
different device, such as a laptop or cellphone, using the password you
entered.
If required, re-run the LogTag
option WiFi Only Setup and re-enter the correct name and password of
the wireless network you wish to connect to.
the network requires confirming a logon screen on a web browser
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At this stage, the VFC400-WiFi is unable to connect to a network that
requires completing a logon process, such as is present on many guest
networks. Your network administrator may be able to add an exception
for your device.
The network has an unsupported authentication method
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At present, the VFC400-WiFi can only connect to wireless networks with
WEP or WPA/WPA2 access without enterprise functions. You will be
unable to connect the VFC400-WiFi to any network that does not support
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Online Connection Wizard, select the
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