Motorola RD5000 Integrator Manual page 213

Troubleshooting the RFID reader (Continued)
Table 9-1
Problem
RFID reader turns itself
off.
Error LED is on,
the RFID reader
memory is full.
The RFID reader does
not read a tag.
Cause
RFID reader is The RFID reader turns off after a period of inactivity. If the RFID
inactive. reader is running on battery power, this period can be set to 30
sec., 1, 2, 3, 4, 5 or 6 minutes. If the RFID reader is running on
external power, this period can be set to 1, 2, 3, 5, 10, 15 and 30
minutes.
For WinCE 5.0 devices, Check the power settings by tapping
Start
Change the setting if a longer delay is required before the
automatic shutoff feature activates.
Battery is depleted. Replace the battery.
Battery is not inserted Insert the battery properly (see
properly. Battery on page
Too many files stored Delete unused memos and records. Save these records on the
on the RFID reader. host computer.
Too many If additional applications have been installed on the RFID reader,
applications installed remove them to recover memory.
on the RFID reader.
For Windows Mobile 5.0 devices, tap
tab >
For WinCE 5.0 devices, tap
Remove Programs
Select the unused program and tap Remove.
Read application is Verify that the unit is loaded with a read application. See the
not loaded. System Administrator.
Unreadable tag. Ensure the tag is not defective.
Distance between the Ensure RFID reader is within proper read range.
reader and the tag is
incorrect.
RFID reader is not Ensure the RFID reader is programmed to accept the tag type
programmed for the being read.
tag type.
Battery is low. If the reader stops reading check the battery level. When the
battery is low, the reader shuts off.
Note: If the reader is still not reading, contact the distributor or
Motorola.
Maintenance & Troubleshooting
Solution
> >
Settings Control Panel
Installing and Removing the
1-5).
icon.
Remove Programs
Start
icon.
> icon > tab.
Power Power Off
> >
Start Settings System
> >
Settings Control Panel
9 - 3
>