Troubleshooting - OMT FREE.STAND 9029 Installation And Operating Instructions Manual

With smart motor control. electrically height-adjustable sit/stand work desks
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Note:
Note:
Note:
the button lock. Briefly press a button, e.g. the UP button, to activate the display if applicable.
7

Troubleshooting

Fault
Desk does not move
Desk only lowers
slowly
Desk only moves
slowly
Desk only moves
briefly on one side
and then remains
stationary
The swiping direction is irrelevant.
Make sure you only swipe lightly over the display without pressing any buttons!
The display must be active (e.g. show the current height) when you activate/deactivate
Cause
No power supply
No connection or loose
connection to the
drives/side panels
No connection to the
hand-switch
Max. lifting force
exceeded
Max. operating time
exceeded
Drive defective
Controller defective
Actuator defective
Controller expects a
reinitialisation
Max. lifting force
exceeded
No connection or loose
connection to the
drives/side panels
Drive defective
Repair
Plug in mains cable; if applicable, check the plug connector
on the controller
Check, if applicable fix plug connector connection from the
motor cable to the controller and the drives.
Check, plug-in plug connector to the controller
Reduce weight
The controller will independently reactivate after approx. 3
minutes
ATTENTION!
The max. travel time of 2 minutes is only available after an
idle time of at least 18 minutes.
Please contact Customer Service
Please contact Customer Service
Replace actuator
See page 11
Reduce weight
Check, if applicable fix plug connector connection from the
motor cable to the controller and the drives.
Please contact Customer Service
21

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