❼ Troubleshooti Ng; I Appliance Behaviour - Zodiac GenSalt OT Series Instructions For Installation And Use Manual

❼ Troubleshooti ng
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues, contact your retailer.
• : Acti ons to be performed by a qualifi ed technician only

7.1 I Appliance behaviour

The informati on messages may be hidden by pressing
Certain messages require human interventi on and cannot be hidden.
7.1.1 Appliance WITHOUT with pH Link or Dual Link module
Message
«NO FLOW»
• Filter pump failure.
«CHECK PUMP»
• Filter and/or the skimmer(s) are dirty.
("INFO" indicator
• By-pass valve(s) closed.
lit during the
• Flow switch disconnected or defecti ve.
producti on ti mers)
• Cell power cord disconnected or not
properly connected to the cell or inside
«CHECK OUTPUT» the device.
("INFO" indicator • Wear, calcifi cati on or breakage of the cell
fl ashing) plates.
• Internal electronic problem in the control
box following an external electric incident.
• For models with a temp sensor, this error
may be caused by low water conducti vity
(lack of salt). If there is no temperature
sensor: this error may be due to a low
«LOW water temperature or a low salt rate.
CONDUCTIVITY» • Lack of salt due to water loss or diluti on
("SALTS" indicator (fi lter backwash, water renewal, rain,
lit) leaks, etc.).
• Can vary depending on the temperature
and age of the cell. The voltage across the
cell terminals varies in ti me.
• Wear, calcifi cati on or breakage of the cell.
• The temperature inside the control box is
too high, chlorinati on is slowed (>85°C)
«OVERHEAT»
then stopped (> 90°C) if the temperature
("INFO" indicator lit)
does not fall back down in order to
protect the electric circuits.
«LOW WATER
TEMP»
• The water temperature measured by the
("INFO" indicator chlorinator temperature sensor is less or
light is lit, the equal to 10°C; producti on stops in order
temperature on the to protect the cell.
display fl ashes)
(NONE MESSAGE)
• Chlorinati on is in a reversing period.
Chlorine producti on
• Chlorinati on is set at less than 100% and
not visible at the cell
is paused.
plates
for 4 seconds.
Possible Cause Soluti on
• Check the pump, the fi lter, the skimmer(s),
and the by-pass valve(s). Clean them if
necessary.
• Check the wire connecti ons (fl ow switch).
• Check that the fl ow switch is working
correctly (replace it if necessary: contact the
retailer) .
• Switch off the chlorinator (
switch off the power supply to the control
box, then check that all the wires are properly
connected (mains power supply, cell, etc.).
• Replace the cell.
• Check the supply board: contact the reseller
..
• Check water temperature.
• Check the conditi on of the cell plates.
• Measure the salt concentrati on in the pool
water using a salt tester or a test strip, then
add salt to the pool to keep the level at 4
g/L or 2 g/L depending on the model. If you
do not know the salt level or how to test it,
contact your retailer.
• If the box is installed outdoors, protect it
from direct sunlight.
• Chlorinati on will automati cally resume once
the temperature has fallen back down.
• Issue at the device.
• Chlorinati on will automati cally resume at the
Low Mode chlorinati on rate between 10 and
15°C.
• Chlorinati on will automati cally resume at the
normal chlorinati on rate above 15°C.
• Wait and observe, chlorinati on should
resume in the next 10 minutes.
EN
butt on) and
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