Badger Meter FC-5000 User Manual page 48

Troubleshooting
Problem Possible Causes
1�
2�
Alarm
notification from
the Home screen
1�
"R1" and/or "R2"
appear on home
2�
screen
1�
"TSENSERR"
displayed on
home screen
2�
"DISABLED" 1�
displays on
home screen
THERE ARE NO FIELD-REPLACEABLE PARTS INSIDE. OPENING THE UNIT WILL VOID ALL
WARRANTIES.
If a repair or evaluation from the factory is required, call your local representative
or the factory to obtain a Return Material Approval (RMA)�
The shipping address, RMA number and any other required information will be
provided to send the unit to an appropriate location�
Company Website
Customer Service Email
Customer Service Number
Page 48
The rate or total values
indicated on the Home Screen
are in an overrun condition
(value exceeds 8 digits)
Temperature sensor 1 and/or
2 is configured in the unit, but
there is no sensor
hardware detected
Relay 1 and/or Relay 2
are latched
Relay 1 and/or 2 are energized
Temperature sensor
not configured
Temperature sensor
disconnected
Flow sensor type setting set to
"NO SENSOR/DISABLED"
Table 34: Troubleshooting
Table 35: Contact information
CTL-UM-01723-EN-03
Oemedies
1� Change the unit of measure associated
with the parameter (see
on page 31) or reset the totalizer (see
"Resets" on page
2� Make sure that the temperature sensor
are appropriately wired to the unit
1� See "Clearing a Latched Relay" on
page 30
2� The programmed alarm conditions are
met� Check process or programming
1� Configure temperature sensor� See
"Configuring a Temperature Sensor" on
page 39
2� Check wiring to TB6
1� Configure a flow sensor� See
a Flow Sensor" on page 34
www�badgermeter�com
indorders@badgermeter�com
(877) 243–1010
"Unit of Measure"
29)
"Configuring
April 2019