Philips 32PF9968/10 Service Manual page 36

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• The UpgradeAll upg file is only used in the factory.
• The FlashUtils upg file is only used by service centers
which are allowed to do component level repair on the
SSB.
Automatic Software Upgrade
In "normal" conditions, so when there is no major problem with
the TV, the main software and the default software upgrade
application can be upgraded with the AUTORUN.UPG(FUS
part of the one-zip file: e.g. 3104 337 03801 _FUS _Q531U_
0.37.0.0_commercial.zip). This can also be done by the
customers themselves, but they will have to get their software
from the commercial Philips website or via the Software Update
Assistant in the user menu (see DFU). The AUTORUN.UPG
file must be put in the root of your USB stick.
How to upgrade:
1. Copy "AUTORUN.UPG" to the root of your USB stick.
2. Insert USB stick in the side I/O while the set is in ON
MODE. The set will restart and the upgrading will start
automatically. As soon as the programming is finished,
you'll get the message that you can remove your USB stick
and restart the set.
Manual Software Upgrade
In case that the software upgrade application does not start
automatically, you can also start it manually.
How to start the software upgrade application manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the "OK" button on a Philips DVD RC-6 remote
control (it is also possible to use the TV remote in "DVD"
mode). Keep the "OK" button pressed while reconnecting
the TV to the Mains/AC Power.
3. The software upgrade application will start.
Attention!
In case that you have started the download application
manually, the "AUTORUN.UPG" will not be recognized.
What to do in this case:
1. Create a directory "UPGRADES" on your USB stick.
2. Rename the "AUTORUN.UPG" to something else, e.g. to
"software.upg". Don't use long or complicated names, keep
it simple. Make sure that AUTORUN.UPG is no longer
present in the root of your USB stick.
3. Copy the renamed upg file into this directory.
4. Insert USB stick in the side I/O.
5. The renamed upg file will be visible and selectable in the
upgrade application.
Back up Software Upgrade Application
If the default software upgrade application does not start (could
be due to a corrupted boot 2 sector) via the above described
method, you can try to activate the "back up software upgrade
application".
How to start the "back up software upgrade application"
manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the "CURSOR DOWN" button on a Philips DVD RC-
6 remote control (it is also possible to use the TV remote in
"DVD" mode). Keep the "CURSOR DOWN" button pressed
while reconnecting the TV to the Mains/AC Power.
3. The software upgrade application will start.
5.9.3 Stand-by Software Upgrade
There are two methods now to upgrade stand-by software:
Upgrade via USB
In this chassis it is possible to upgrade stand-by software via a
USB stick. The method is similar to upgrading main software
via USB.
Use the following steps:
1. Create a directory "UPGRADES" on your USB stick.
Service Modes, Error Codes, and Fault Finding
5.9.4
2. Copy the stand-by software (part of the one-zip file) into
this directory.
3. Insert the USB stick into the TV.
4. Start the download application manually (see paragraph
"Manual start of the Software Upgrade Application".
5. Select the appropriate file and press the red button to
upgrade.
Upgrade via PC and ComPair interface
It will be possible to upgrade the Stand-by software via a PC
and the ComPair interface. Check paragraph "ComPair" on
how to connect the interface. To upgrade the Stand-by
software, use the following steps:
1. Disconnect the TV from the Mains/AC Power.
2. Short circuit the SPI pins on the SSB (see figure "Service
mode pads" earlier in this chapter).
3. Keep the SPI pins shortened while connecting the TV to
the Mains/AC Power.
4. Release the short circuit after approx. two seconds.
5. Start up HyperTerminal (can be found in every Windows
application via Programs -> Accessories ->
Communications -> HyperTerminal). Use the following
settings:
– COM1
– Bits per second = 38400 (9600)*
– Data bits = 8
– Parity = none
– Stop bits = 1
– Flow control = None
6. Press "Shift U" on your PC keyboard. You should now see
the following info:
– PNX2015 Loader V1.0
– 19-09-2003
– DEVID=0x05
– Erasing
– MCSUM=0x0000
– =
7. If you do not see the above information restart the above
procedure, and check your HyperTerminal settings and the
connections between PC and TV.
8. Via "Transfer" -> "Send text file...", you can send the proper
upgrade file to the TV (e.g. *.hex).
9. After successful programming, you must see the following
information (this can take several minutes!):
– DCSUM=0xC67E
– :Ok
– MCSUM=0xC67E
– Programming
– PCSUM=0xC67E
– Finished
10. If you do not see this information, restart the complete
procedure.
11. Close HyperTerminal.
12. Disconnect and connect Mains/AC Power again.
(*) When having problems with upgrading, use the values
between brackets.
Content and Usage of the One-Zip Software File
Below you find a content explanation of the One-Zip file, and
instructions on how and when to use it (or not).
1. Ambilight_PRFAM_x.x.x.x.zip. Not to be used by Service
technicians.
2. Cabinet_ACOUS_x.x.x.x.zip. Not to be used by Service
technicians.
3. Ceisp2padll_P2PAD_x.x.x.x.zip. Not to be used by
Service technicians. For ComPair development only.
4. Display_DISPT_x.x.x.x.zip. Not to be used by Service
technicians.