Avaya J139 Using Manual page 47

2. Do one of the following:
• Dial the number to transfer the call.
• Search for the number in Contacts or Recents.
3. To initiate a consultative transfer, press Talk.
The first call is placed on hold, and the call transfer recipient's phone starts ringing.
4. Do one of the following:
• Press Complete after the recipient answers the call.
The call transfer is complete. This is also called attended transfer.
• Press Complete. after the recipient's number starts ringing.
The call transfer is complete. This is also called unattended transfer.
Making an unattended transfer
About this task
Use this procedure to transfer an active call without establishing a call with the call-transfer
recipient.
Procedure
1. While on a call, press Transfer.
The phone displays the Enter transfer destination screen.
2. Do one of the following:
• Dial the number to which you want to transfer the call.
• If the recipient's call is on hold, press Held call.
• Call the person from the Contacts or Recents.
The first call is put on hold, and the recipient's phone starts ringing.
3. Press Complete.
The phone transfers the call to the selected number.
Making a blind transfer
About this task
Transfer an active call without connecting a call with the transfer recipient.
Procedure
1. While on an active call, press Transfer.
The phone displays the Enter transfer destination screen.
2. Do one of the following:
• Dial the number to which you want to transfer the call.
December 2018 Using Avaya J139 IP Phone SIP
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