Sungrow SG2K-S User Manual page 80

10 Appendix
Conditions

After replacement, unqualified products shall be processed by SUNGROW.

The customer shall give SUNGROW a reasonable period to repair the faulty
device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the
quality guarantee:

If the free warranty period for the whole machine/components have expired.

If the device is damaged during transport.

If the device was incorrectly installed, refitted, or used.

If the device is operated in a very improper environment, as described in this
manual.

If the fault or damage was caused by installation, repairs, modification, or
disassembly performed by a service provider or personnel other than this
company.

If the fault or damage was caused by the use of non-standard or
non-SUNGROW components or software.

If the installation and use range are beyond stipulations of relevant
international standards.

If the damage was caused by an abnormal natural environment.
For faulty products in any of above cases, if the customer requests
maintenance, paid maintenance service may be provided based on the
judgment of SUNGROW.
Software Licenses

It is prohibited to use data contained in firmware or software developed by
SUNGROW, in part or in full, for commercial purposes by any means.

It is prohibited to reverse engineer, crack, or perform any other operations
that compromise the original program design of the software developed by
SUNGROW.
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User Manual