When Your Party Puts You On Hold; Hold On Hold; Private Hold - Siemens 300Series User Manual

When Your Party Puts You on Hold

If you are using your handset and someone puts you on hold, you may
want to switch to your speakerphone to leave your hands free.
If you have a Speaker key, press it and hang up. Your hands are free,
and you can hear when your party reconnects to the call. Note that a
high noise level near your telephone may prevent your speakerphone
from allowing voice transmission from the other party. (See "Voice
Transmission" on page 2-13.)
If you do not have a Speaker key, press the Hold key, replace the
handset, and press the line key. The speaker lets you hear your party
reconnect to the call.
To allow you to hear your party reconnect when there is a high noise
level in your room, use the Mute feature. (See "Muting the
Speakerphone" on page 2-14.)

Hold on Hold

When a caller has put you on hold, you can use the Hold key to put that
caller on hold, and then answer or make a call on another line. This is
called a "hold on hold."
If you are unable to execute a hold on hold, it may be that the caller
who put you on hold did not use the Hold key on a ROLMphone
telephone.

Private Hold

Private Hold is another way to place a call in a temporary waiting
position. But with Private Hold, the call can only be retrieved from
your telephone. Another party cannot pick up the call from his or her
telephone, even if your line appears on their telephone.
2-16 ROLMphone 300/600 Series User Guide