Call Transfer; Blind Transfer; Attended Transfer; 3-Way Conferencing - Grandstream Networks HT701 User Manual

Call Transfer

Blind Transfer

Assume that the call is established between phone A and B are in conversation. The phone A wants to blind
transfer phone B to phone C:
1. On the phone A presses FLASH to hear the dial tone.
2. The phone A dials *87 then dials caller C's number, and then # (or wait for 4 seconds).
3. The phone A will hear the dial tone. Then, A can hang up.
Note: "Enable Call Feature" must be set to "Yes" in web configuration page.

Attended Transfer

Assume that the call is established between phone A and B are in conversation. The phone A wants to
attend transfer phone B to phone C:
1. On the phone A presses FLASH to hear the dial tone.
2. Phone A dials the phone C's number followed by # (or wait for 4 seconds).
3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete
transfer.
4. If phone C does not answer the call, phone A can press "flash" to resume call with phone B.
Note: When attended transfer fails and A hangs up, the HT70X will ring back user A to remind A that B is
still on the call. A can pick up the phone to resume conversation with B.

3-Way Conferencing

The HT70X supports Bellcore style 3-way Conference. To perform the 3-way conference, we assume that
the call is established between phone A and B are in conversation. Phone A(HT70X ) wants to bring third
phone C into conference:
1. Phone A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. Phone A dials C's number then # (or wait for 4 seconds).
3. If phone C answers the call, then A presses FLASH to bring B, C in the conference.
4. If phone C does not answer the call, phone A can press FLASH back to talk to phone B.
5. If phone A presses FLASH during conference, the phone C will be dropped out.
HT70X User manual
Version 1.0.9.4
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